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SureCritic / Hyundai Dealer / Hyundai of Bismarck
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Hyundai of Bismarck

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(710 Reviews)
73
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Score Details

5 stars
82%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
31
Total ReScores™
4.6
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Hyundai Of Bismarck is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hyundai Of Bismarck is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(701) 258-1944
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
914 57th Ave NE Bismarck, ND 58503
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(710 Reviews)
Write a Review
Recent Reviews
PG
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Pat G.
Bismarck, ND
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
So kind and caring. They were very busy that day and the service man Randy, came out to tell me that they were running about 15 minutes behind and apologized for any inconvenience. I appreciated Randy taking the time to tell me. Very thoughtful.
Employees worked with
avatar
RANDY WAIT
Verified Customer
Bismarck, ND
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Team keeps my car like new
I keep my 2013 Hyundai Elantra looking like new - inside and out. Hyundai Service keeps it running like new. It felt like driving off the lot in a new car after my last service visit.
Employees worked with
avatar
RANDY WAIT
DH
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Donald H.
Bismarck, ND
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Brought in vehiclle for routine maintenance
Everyone is very friendly and helpful.
Employees worked with
avatar
RANDY WAIT
HB
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Holly B.
Bismarck, ND
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service and Staff
My vehicle was serviced in a timely manner. All my questions were answered and the staff is very friendly.
JORDAN W. from Hyundai of Bismarck responded on 01/17/2022 06:15 AM

Thank you for the review. We appreciate your business. 

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
Verified Customer
Rolla, ND
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Bismarck
I love this dealership so friendly and willing to do anything to keep their customers happy
JORDAN W. from Hyundai of Bismarck responded on 12/27/2021 07:08 AM

Thank you for the review! We appreciate your business.

Jordan Williams
Hyundai Service Team Lead
JW
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Joshua W.
Boise, ID
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service team.
The service advisor was very quick to check me in upon arrival. Very friendly and knowledgeable about everything I was in there for. I took a shuttle ride the driver was fantastic and funny. The facilities were clean and there were definitely enough snacks for my girls to eat. Thanks BMC !!!
JORDAN W. from Hyundai of Bismarck responded on 12/20/2021 08:47 AM

Thank you for the review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
Verified Customer
Hazen, ND
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
Great service, car went right into the shop on schedule. Post service review had good information with detail. All of my questions were answered.
JORDAN W. from Hyundai of Bismarck responded on 11/22/2021 07:01 AM

Thank you for the review! We appreciate your business and look forward to seeing you on your next visit.

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
WS
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Wayne S.
Bismarck, ND
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service!
Exceptional service! Every person I worked with did above and beyond there duties!
JORDAN W. from Hyundai of Bismarck responded on 11/16/2021 06:59 AM

Thank you for the 5 star review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
Verified Customer
Fort Yates, ND
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service great
Arrived for appointment and vehicle was taken in right away with small waiting period. Service was great !
JORDAN W. from Hyundai of Bismarck responded on 10/05/2021 05:25 AM

Thank you for the 5 star review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
Verified Customer
Bismarck, ND
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Customer service has been excellent
Service team does everything they can to address my concerns and answer my questions. They treat me and the car I bought from them in 2012 as if I bought it yesterday.
JORDAN W. from Hyundai of Bismarck responded on 09/20/2021 10:04 AM

Thank you for the 5 star review! We appreciate your business and look forward to seeing you on your next visit.

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
KS
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Kathy S.
Bismarck, ND
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Great service
JORDAN W. from Hyundai of Bismarck responded on 08/23/2021 08:10 AM

Thank you for the 5 star review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
Verified Customer
Bismarck, ND
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fantastic customer service
I always have no problem getting my car in to be serviced and wonderful people to work with
JORDAN W. from Hyundai of Bismarck responded on 08/16/2021 04:50 PM

Thank you for the 5 star review.

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
JORDAN WILLIAMS
Verified Customer
Bismarck, ND
2001 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Serve customers as best they can.
Everyone makes that extra effort to listen to our questions and requests, they treat us as valued guests. They care about doing their best job.
JORDAN W. from Hyundai of Bismarck responded on 08/12/2021 02:52 PM

Thank you for the review!

Jordan Williams
Hyundai Service Team Lead
Employees worked with
avatar
RANDY WAIT
Verified Customer
Mandan, ND
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pinches gringos
Me vale verga
Recommended
JORDAN W. from Hyundai of Bismarck responded on 08/04/2021 07:15 AM

Thank you for the 5 star review.

Jordan Williams
Hyundai Service Team Lead
AE
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Ashley E.
Mandan, ND
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent coordination.
Hyundai is great to work with for service, I recommend them for sure!
Recommended
JORDAN W. from Hyundai of Bismarck responded on 07/07/2021 07:54 PM

Thank you Ashley for the 5 star review. I do want to appoligize for how the tire concern was handled. I appriciate your honest feedback and plan on having a meeting with my team to review this issue. If you have any other questions or concerns feel free to reach out to me. Thanks again for being a great customer and we look forward to seeing you on your next service visit.

Jordan Williams
Hyundai Lead Service Advisor
701-258-1944 Ext. 2228
jordanw@bismrckmotorcompany.com

Employees worked with
avatar
RANDY WAIT
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