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SureCritic / Hyundai Dealer / Hyundai of Escondido
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Hyundai of Escondido

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,142 Reviews)
39
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Score Details

5 stars
74%
4 stars
11%
3 stars
5%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
145
Total ReScores™
4.9
ReScore™ Average
39
Net Promoter Score ®

Business Details

About

Hyundai of Escondido is located just off the interstate 15, 233 East Lincoln parkway. Escondido, Ca 92026 . We proudly serve drivers from San Marcos, Carlsbad, Temecula, and San Diego. Our Service Center is fully equipped to handle all of your Hyundai repair and maintenance Hyundai of Escondido is located just off the interstate 15, 233 East Lincoln parkway. Escondido, Ca 92026 . We proudly serve drivers from San Marcos, Carlsbad, Temecula, and San Diego. Our Service Center is fully equipped to handle all of your Hyundai repair and maintenance

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(760) 294-2300
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
233 E. Lincoln Parkway Escondido, CA 92026
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,142 Reviews)
Write a Review
Recent Reviews
Verified Customer
Carlsbad, CA
2021 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
7
Category: Service
Servicing was fine but unexpected costs that kept going up.
Check in and servicing overall went fine but was told I needed the cabin filter replaced. Supposedly all my maintenance was supposed to be covered, but I had to pay out of pocket for this filter. Then I was initially notified and quoted one price so I authorized it, but was charged $45 more at checkout. Then my paperwork said I'd "requested" the filter be changed...no I hadn't. To be honest, I felt a little scammed.
ELSI M. from Hyundai of Escondido responded on 03/22/2022 09:50 AM

Thank you for submitting your review. I am sorry that we did not meet your 5 star expectations. Please reach out if theres anything more we can improve on. 

Thank you, 
Elsi Morales
Hyundai of Escondido 

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