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SureCritic / Auto Repair / Hyundai Of Kirkland
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Hyundai Of Kirkland

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(105 Reviews)
75
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Score Details

5 stars
82%
4 stars
9%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
81
Total ReScores™
5.0
ReScore™ Average
75
Net Promoter Score ®

Business Details

Categories
Auto Repair, Hyundai Dealer, New Car Dealer
Contact
(425) 821-6611
No Business Hours Provided

Business Hours

* No Time Zone Provided
11706 124 Th Ave Ne Kirkland, WA 98034
Get Directions
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(105 Reviews)
Write a Review
Recent Reviews
JS
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John S.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
10
Category: Sales
Amazing service
Thanks Hyundai of Kirkland mac was amazing and very helpful
HH
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Huynh H.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/25/2023
0
Category: Sales
Tricking me buy pre paid plan oil change, that can not use!
When I bought the car, the finacial guy trick me to buy more pre paid plan oil change 7 years/84 miles but not said about clearly that I already have complementary 3years come along with buying new cars, so If I bought that plan, it meant that conflict service so that until now I just know that I can not use any of maintainance for oil change on others dealer of Hyundai!

And then after I knew I was tricked to buy useless service, try to call Kirkand to see any manager on duty help me to figure and cancel service get refund, but no one answer, no one call me back!
SS
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Sujin S.
Renton, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/23/2023
0
Category: Sales
GAP Coverage Scam
Fraud- Hyundai Kirkland sold fake GAP coverage to me. When I called Hyundai Finance directly they said they don’t find any record in the system. Then I called the dealer and asked to cancel the coverage and refund the money but its been 18months still no response from the dealer. I have called numerous times and sent multiple emails. This is so disappointing.
DB
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David B.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
10
Category: Sales
Louis Goes Above and Beyond
The salesman that sold me my Ionic 5 (Louis) simply helped me find the car I wanted, and never got pushy about trying to get me into anything other than what I originally intended and set out to buy. After I'd made the purchase and driven my car home, he called me up to check on me, giving me some advice on how to get the most out of my car, and letting me know that I had the opportunity to get free Electrify America card which provided me with free charges-- let me repeat that, he actually called me AFTER he'd already made the sale to help me out more. That kind of service is above and beyond what I expected from a car dealer. Thanks Louis.
MS
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Micah S.
Seattle, WA
2022 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
verified customerVerified Customer
10
Category: Sales
Excellent Service
Very efficient from start to finish!
SH
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Siamak H.
Bothell, WA
2022 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
verified customerVerified Customer
10
Category: Sales
The best
I’m so glad to went over there for buy car . Thanks for your nice car
AT
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Aniket T.
Bellevue, WA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
10
Category: Sales
Efficient and Fast
We had a great experience at Hyundai Kirkland. Jessica helped us from the start till the end. She helped making the buying process smooth and answered all out question.
Verified Customer
Bellevue, WA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customerVerified Customer
10
Category: Sales
Great Experience
I couldn’t recommend this place enough. What could have been a stressful experience was pleasant because of the people. I was made to feel welcome and never felt pressured into anything throughout the buying experience. If you go, ask for Harry Chen!
JC
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Jacqueline C.
Renton, WA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
verified customerVerified Customer
10
Category: Sales
Very good business
Great experience! The salespeople were excellent and made it a lot less stressful than it could have been. I was helped by Tyler who answered all my questions and was great communicating with me. The car itself is wonderful. Will 100% remember them the next time I need a car.
CS
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Cydney S.
Redmond, WA
2022 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
verified customerVerified Customer
10
Category: Sales
2022 veloster n David Kim
David Kim was awesome to work with. He helped making the buying process smooth and painless. I got the car I wanted at the best price. I look forward to working with David and kirkland hyundai again.
KM
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Kevin M.
Rochester, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
9
Category: Sales
Great car and salesman
Bought a brand new Elantra nline and I love it. Thanks to Carson for helping me out with everything. Great sales team, not once did I feel any pressure or felt like there were going to be any hidden add-ons or such. Really happy with my purchase so far and overall glad I ran into Carson to help me out.
WB
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Wendell B.
Kirkland, WA
2022 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
10
Category: Sales
Easiest auto purchase ever!
I was looking for Palisade Calligraphy in a certain color so started calling around to the various dealers in the area. Inventory was short everywhere and I was surprised that the dealers in most places were pretty smug and added thousands to the MSRP. Hyundai of Kirkland was very accommodating and specifically Tyler, the internet sales person. He was very personal and helpful and encouraging. He helped me understand the process of securing a vehicle en route and put zero pressure on me. There was some negotiating room on the price and it was quickly and easily done. I ended up saving literally thousands over the competition. Tyler was very thorough in all aspects and made the experience simple, painless and a great experience. Overall I was very impressed with the dealership, and especially so with Tyler. This is my first Hyundai and I am very pleased with the vehicle and the whole process of buying it through Hyundai of Kirkland.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/25/2022
8
Category: Sales
Easiest auto purchase ever!
I was looking for Palisade Calligraphy in a certain color so started calling around to the various dealers in the area. Inventory was short everywhere and I was surprised that the dealers in most places were pretty smug and added thousands to the MSRP. Hyundai of Kirkland was very accommodating and specifically Tyler, the internet sales person. He was very personal and helpful and encouraging. He helped me understand the process of securing a vehicle en route and put zero pressure on me. There was some negotiating room on the price and it was quickly and easily done. I ended up saving literally thousands over the competition. Tyler was very thorough in all aspects and made the experience simple, painless and a great experience. Overall I was very impressed with the dealership, and especially so with Tyler. This is my first Hyundai and I am very pleased with the vehicle and the whole process of buying it through Hyundai of Kirkland.
NOEL H., Customer Relations Manager from Hyundai Of Kirkland responded on 02/28/2022 08:17 AM

Good morning Wendell,

Thank you for taking the time to complete our survey. We appreciate all of your feedback. It seems that Tyler did an excellent job for you. We do strive for a 5 star rating and would like to hear what Tyler could have done to earn that. Any feedback is appreciated. 

Thank You,

Noel Holler
Customer Relations Manager
Ford & Hyundai of Kirkland
Ph:  425.821.6611  Ext 119
eM:  nholler@fordofkirkland.com
Verified Customer
Rochester, WA
2022 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2022
verified customerVerified Customer
9
Category: Sales
Elantra N-Line
Great dealership, wasn’t looking forward to the drive there but in the end well worth it. Love my brand new Elantra n line
NOEL H., Customer Relations Manager from Hyundai Of Kirkland responded on 02/22/2022 07:36 AM

Hi Kevin,

Thank you for taking the time to complete our survey. We have a manager meeting every Friday and I will go over the pricing and making sure it is consistent. It seems Carson did an excellent job for you and this is his report card. Would you consider giving him a 5 star for his hard work? If there is any other feedback, we would appreciate you letting us know.

Thank You,

Noel Holler
Customer Relations Manager
Ford & Hyundai of Kirkland
Ph:  425.821.6611  Ext 119
eM:  nholler@fordofkirkland.com
SK
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Sharankumar K.
Redmond, WA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Category: Sales
Liked it
Friendly, transparent, liked the follow up.
WC
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Won Joon C.
Seattle, WA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
verified customerVerified Customer
10
Category: Sales
Great Service
I went in with my parents and all the staff were extremely friendly and super helpful for each steps I needed to purchase a car. They made sure I did not have to wait to long and also very detailed with each step. They made my experience great at Hyundai when I visited to purchase a car
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