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Hyundai Of Lufkin

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(455 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Hyundai of Lufkin is a new dealership in Lufkin, TX. We offer full service maintenance and repairs by experienced certified auto professionals. Make an appointment today and check us out! Hyundai of Lufkin is a new dealership in Lufkin, TX. We offer full service maintenance and repairs by experienced certified auto professionals. Make an appointment today and check us out!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(936) 630-1200

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
3101 S. Medford Drive Lufkin, TX 75901
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(455 Reviews)

RM
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Robert M.
Livingston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2024
10
Category: Service
Great service
Junior is great super polite, knowledgeable. Replace two sensors recalibrated, and everything worked right the first time.

Verified Customer
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service!
The service department is quick and answers any questions that I may have.

Verified Customer
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Friendly and professional staff, fast service!
Always a pleasant experience at Hyundai of Lufkin. The staff are professional and always treat customers with respect and care! I will continue to bring my car for service here!

TL
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Tyler L.
Brookeland, TX
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Outstanding
Outstanding personnel

DS
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Daniel S.
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Quick and Easy
The staff was quick to get my service needs met.

BH
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Barbie H.
Huntington, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Great service department they got me in and in no time n my way

CP
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Clark P.
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Great service!

MH
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Melvin H.
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Maintenance
Recently had my car serviced at the dealership! The staff went over and beyond to make sure it was done and delivered in a very timely manner.

KW
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Katie W.
Nacogdoches, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
The best service around! Jr is the BEST!

Verified Customer
Nacogdoches, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
9
Category: Service
Awesome service
Very helpful

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/15/2022
Service Type: Repair
8
Category: Service
2-3 year customer
Awesome/helpful service
ERIK M H., FIXED OPERATIONS DIRECTOR from Hyundai Of Lufkin responded on 03/17/2022 06:44 AM

I am sorry we fell short. I have Junior looking for a solution for you. Please call me at 936-630-1200 if you need further help solving this issue. 

Thank you,

ERIK HAWKINS
FIXED OPERATIONS DIRECTOR
936-630-1200
erikhawkins@hyundaioflufkin.com

DR
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Dorothy R.
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
My experience was great. Will definitely return for my next service.

MS
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Mark S.
Lufkin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great experience!!
Loved my experience. Will definitely be back.

RM
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Randy M.
Trinity, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always a pleasure to visit the dealership.
Everything was just as I expected and the coffee was fresh.

DS
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Destiny S.
Zavalla, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Everyone from service department to sales department are amazing!!!

Verified Customer
San Augustine, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Wonderful Service
I was scheduled for a service and mistakenly came at the wrong time. They went ahead and serviced my vehicle early. Very friendly and professional!
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