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SureCritic / Auto Maintenance / Imperial Auto Service Center
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Imperial Auto Service Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(316 Reviews)
100
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Score Details

5 stars
84%
4 stars
7%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Family owned servicing the San Diego area since 1990. We service all makes and models. Family owned servicing the San Diego area since 1990. We service all makes and models.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(619) 263-1600
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
355 Broadway C Chula Vista, CA 91910
Get Directions
Imperial Auto Service Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(316 Reviews)
Write a Review
Recent Reviews
SD
Stanley D.
California
Cadillac STS
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/17/2023
verified customerVerified Customer
Category: Service
Stanley says there were some things they still did not do on his vehicle, and there are some charges they should not have charged him for.
Recommended
BM
Bernard M.
California
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2022
verified customerVerified Customer
Category: Service
Bernard said they did what they said they would do and they did the work quickly.
Recommended
IS
Ivan S.
Chula Vista, CA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2022
verified customerVerified Customer
Category: Service
Ivan said great service.
Recommended
JG
Jorge G.
San Diego, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Jorge said the service was really good and they gave him good information.
Recommended
SB
Sandra B.
San Diego, CA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Sandra stated that the business was friendly and patient.
Recommended
MS
Martha S.
California
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
verified customerVerified Customer
Category: Service
Martha said the service was great and they were timely.
Recommended
VS
Viridiana S.
California
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
verified customerVerified Customer
Category: Service
Viridiana said overall she had a good experience at this business.
Recommended
NG
Nisha G.
San Diego, CA
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
verified customerVerified Customer
Category: Service
Nisha said that she is always satisfied with the service.
Recommended
VT
Veneicee T.
California
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
verified customerVerified Customer
Category: Service
Veneicee said the staff is always very kind and they provide efficient service.
Recommended
AT
Anthony T.
National City, CA
Dodge Challenger
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2022
verified customerVerified Customer
Category: Service
Anthony said he went there two days in a row and they took more people before him and he had to come back the next morning and they still started an hour and a half late. He is still satisfied with how quick it was done. The customer service was ok and technicians were good.
Not Recommended
JO
Juan O.
California
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
Category: Service
Juan said they did a pretty good job. He has a little complaint about his spark plugs. He put them in last year and they lost 8 of the screws and no one told him about it.
Recommended
SK
Shalona K.
California
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
verified customerVerified Customer
Category: Service
Shalona said she loves the staff they always give her great service and she never has any problem.
Recommended
JH
Jeremy H.
California
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
verified customerVerified Customer
Category: Service
Jeremy stated that the business provided him with great service. He would recommend.
Recommended
CG
Christian G.
California
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
verified customerVerified Customer
Category: Service
Christian said they were open on Saturday which was very convenient and they fixed his vehicle for a very affordable price.
Recommended
RH
Rosa H.
California
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
verified customerVerified Customer
Category: Service
Rosa said the staff was really helpful, and explained how the device they installed worked
Recommended
Displaying Review 1 - 15 of 316 in total
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