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Import Authority

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,567 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Serving the Tallahassee area since 1994. Serving the Tallahassee area since 1994.

Categories
Auto Repair, Import Auto Repair, Car Maintenance
Contact
(850) 574-8588
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2877 W Tharpe St Tallahassee, FL 32303-1179
Get Directions
Import Authority's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,567 Reviews)
Write a Review
Recent Reviews
KT
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KIM T.
Tallahassee, FL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Quick and professional job!!
The Team at Import Authority always does a great and professional job. Thank you for years of good service!
DD
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DIANE D.
Tallahassee, FL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Routine oil change and tire rotation
always a pleasure to deal with Import Authority. They are always pleasant, prompt and accommodating.
MD
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MARY BETH D.
Tallahassee, FL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Routine Car Visit
Always a stress-free experience. These folks are very thorough and professional. Always a positive experience.
TA
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TERRY A.
Havana, FL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Stellar, as always!
Stellar, as always!
KF
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KIMBERLY F.
Quincy, FL
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Trustworthy!
I would highly recommend Import Authority. They are very honest and down to earth. They will keep at it until they resolve the issue.
SF
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STEVE F.
Tallahassee, FL
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Honest trustworthy business.
Highly recommended, excellent workmanship, dependable.
KM
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KEITH M.
Tallahassee, FL
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
always a great experience
always a great experience
MJ
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MICHAEL J.
Quincy, FL
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
brake and A/C repair
I've been going to Import Authority for some years now and their service is always the best and at the best prices. They kept informed of any issues and gave me clear information on the what was going on with the vehicle. I trust their work.
CC
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CHARLES C.
Tallahassee, FL
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Peerless.
I have a 1993 Lexus ES 300. Import Authority has taken care of it since I first got it. They had made a repair to the front end. The part failed some time later. I had forgotten that particular repair. I took it in, they said it was still under warranty, and away I drove w.out spending a dime. The car now has some problems. It's still safe to drive around town, but they told me it was just not worth the money it would take to repair it.

Import Authority is an honest shop.
FV
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FRED V.
Tallahassee, FL
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
4Runner Brake Repair
Thank you for a thorough evaluation and replacement of every defective or worn part to ensure the safe operation of my vehicle. Import Authority is our choice because of their expertise and honesty.
CA
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CLAUDE A.
Havana, FL
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent service.
Excellent service at a fair price.
MR
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MARK K R.
Tallahassee, FL
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Import Authority is my go to place my vehicle service. They provide excellent service and have always treated me right. Highly recommend Import Authority for vehicle service needs.
Import Authority provides excellent service at fair prices. They are my “go to” places to service my vehicles. They are awesome!
Verified Customer
Quincy, FL
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Oil change and Transmission Service
I am very pleased with the service I received. The mechanics are very friendly and knowledgeable. They take the time to explain the processes of the services they are providing. I highly recommend them.
Verified Customer
Tallahassee, FL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Organized, Efficient, Friendly
We've been with Import Authority for several years and wouldn't consider taking our two autos anywhere else. They are knowledgeable, honest and friendly.
DT
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DEAN T.
Tallahassee, FL
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Roadworthy
These guys repaired brakes on my 97 4Runner. In the better than 7 years they always do work that I trust and for a fair price. Thanks guys.
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