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Import Authority

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,574 Reviews)
98
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Serving the Tallahassee area since 1994. Serving the Tallahassee area since 1994.

Categories
Auto Repair, Import Auto Repair, Car Maintenance
Contact
(850) 574-8588
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2877 W Tharpe St Tallahassee, FL 32303-1179
Get Directions
Import Authority's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,574 Reviews)
Write a Review
Recent Reviews
BB
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BOB B.
Tallahassee, FL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Great people, great service!
I've never even considered using another service in the many years the Import Authority team has taken care of our cars. Good, reliable people, who are there to help us, and who stand behind their work.
MR
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MARK K R.
Tallahassee, FL
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Another Awesome Service
Thank you Import Authority for continuing to provide excellent service for my vehicles. You are certainly my “go-to” facility for all my vehicle service needs.
LS
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Lawton S.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Over 20 years of perfect service to my family…
Just as important as maintenance and repair, they’ve been our automotive technical advisors for decades. Not only have they repaired all our vehicles perfectly, first time, on time, every time, they’ve also accurately predicted the demise of our vehicles allowing us to properly plan and avoid being stranded. They patiently share their vast knowledge about the reliability of all the different vehicles and technologies out there today. Frankly, I don’t make any auto purchases without talking to them first. They’re easy to communicate with, professional, and their work on 5 vehicles over 20 years has been perfect. There may be cheaper shops in town. I’ll never know because I’ll always use Import Authority.
LC
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Lisa C.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Honest and thorough
I have been taking my car to Import Authority for 10 years. They have always been very honest and fair with me. They take me seriously and do not talk down to me, which is not the case at many shops when you are female. They have always done good work on the car that lasts. The car I just picked up from them (2012 Elantra) is running really well and has a new lease on life after a 100k mile checkup and list of repairs. Highly recommend them for your foreign car.
OA
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Oaula A.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Always reliable and easy to work with
My husband and I absolutely love Import Authority. They are knowledgeable, reliable, good communicators, and stand behind their work. We refer everyone to Import Authority. And if their issue is something that has to be handled by a dealer, they’ll tell them so. Good people!
KS
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Ken S.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Hard job made easy
My 2008 Miata needed a passenger door handle. They quoted me a price to put that door handle on and added in an oil change at the regular price and away I drove. It’s very handy to get a ride home after I drop off my car, but that’s the way they are: willing to go the extra mile for the customer.
RS
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Rebecca S.
Tallahassee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Fast service!
As usual, the service was professional and so fast!
KT
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KIM T.
Tallahassee, FL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Quick and professional job!!
The Team at Import Authority always does a great and professional job. Thank you for years of good service!
DD
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DIANE D.
Tallahassee, FL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Routine oil change and tire rotation
always a pleasure to deal with Import Authority. They are always pleasant, prompt and accommodating.
MD
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MARY BETH D.
Tallahassee, FL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Routine Car Visit
Always a stress-free experience. These folks are very thorough and professional. Always a positive experience.
TA
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TERRY A.
Havana, FL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Stellar, as always!
Stellar, as always!
KF
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KIMBERLY F.
Quincy, FL
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Trustworthy!
I would highly recommend Import Authority. They are very honest and down to earth. They will keep at it until they resolve the issue.
SF
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STEVE F.
Tallahassee, FL
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Honest trustworthy business.
Highly recommended, excellent workmanship, dependable.
KM
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KEITH M.
Tallahassee, FL
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
always a great experience
always a great experience
MJ
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MICHAEL J.
Quincy, FL
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
brake and A/C repair
I've been going to Import Authority for some years now and their service is always the best and at the best prices. They kept informed of any issues and gave me clear information on the what was going on with the vehicle. I trust their work.
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