Business Solutions
English Español
SureCritic / Auto Maintenance / Import Specialists
business image

Import Specialists

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Asian import auto repair and maintenance since 1985. Located on LaPorte Ave. just west of Poudre High School. Here to help service your vehicle at a fair price and expedient manner. Asian import auto repair and maintenance since 1985. Located on LaPorte Ave. just west of Poudre High School. Here to help service your vehicle at a fair price and expedient manner.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(970) 482-5774
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
2829 Laporte Avenue Fort Collins, CO 80521
Get Directions
Import Specialists' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)
Write a Review
Recent Reviews
Verified Customer
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Kind, helpful, efficient
Phil makes me feel comfortable taking my car to a mechanic. Been here multiple times and appreciate the kindness.
Verified Customer
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2025
verified customerVerified Customer
7
Language matters!
Helpful and timely response.
Problem fixed to satisfaction.
I should have looked at leaky seal myself.
I was offered opportunity and turned it down.
Words really do matter.
When I saw significant leak on exit paperwork I felt I failed to understand the importance of the needed repair.
Opted out of service.
" eyeball" it is not language I understand.
The Team A. from Import Specialists responded on 04/25/2025 10:49 AM

Thanks for your feedback. We don't oversell or try to panic you as a customer. Your leak is wet, it should be repaired when you can, but it is NOT an emergency. If you decide to keep this vehicle we're here to help you. 

KF
gravatar
KIM F.
Fort Collins, CO
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
9
Felt very informed throughout the day by Clint.
Clint was very good at explaining my car’s issues. I appreciate him doing so. I didn’t not feel pressured either.
The Team A. from Import Specialists responded on 04/25/2025 10:50 AM

Phil is the one that helped, Clint has not been here for years. Always happy to help. 

JI
gravatar
Jack I.
Fort Collins, CO
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Fast and reliable
My wife and I have been taking our cars to import specialists for 2 years now and have always had positive experiences. They are conscientious about caring for your vehicle and do not try to sell you unnecessary services.
The Team A. from Import Specialists responded on 04/25/2025 10:51 AM

We appreciate your business and your referrals. Jack. 

Verified Customer
Evans, CO
Jeep Wrangler
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2025
verified customerVerified Customer
8
Well done, good communication
Estimate was good, unforseen work was communicated and reasonable.
You guys are great!!!
The Team A. from Import Specialists responded on 04/25/2025 10:51 AM

Your Jeep was a fun project. Hope all is well. 

SH
gravatar
Stuart H.
Fort Collins, CO
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
90K tune up
We had a 90K mile tune up on our Toyota Highlander.
Everything went smoothly and efficient! They were flexible on scheduling, thoroughly explained everything they needed to, including itemized pricing, and finished on time.
Great service and price!
The Team A. from Import Specialists responded on 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!

JL
gravatar
JEFF L.
Eaton, CO
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Replaced brakes and rotors
I've been taking my vehicles to import specialist since 1995. The work they do is great. They are honest and fair priced. I've recommended many of my friends to use their service for these reasons
The Team A. from Import Specialists responded on 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!

DP
gravatar
Derrick P.
Fort Collins, CO
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Very pleased
Imports did a great job fixing my car and sorting out potential problems they went above and beyond and did it all in a costly time efficient manner.
The Team A. from Import Specialists responded on 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!

HJ
HEATHER J.
Fort Collins, CO
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Thank you as always!!!
Appreciate everything 👍👍👍
The Team A. from Import Specialists responded on 04/25/2025 10:54 AM

🌟 Thank You for the 5-Star Review! 🌟

We’re incredibly grateful for your kind words and support! Your 5-star review made our day, and we’re so glad to hear that you had a great experience with us. Your feedback motivates our team to keep delivering top-notch service every time.

Thanks again for taking the time to share your experience — we truly appreciate it!

BU
gravatar
Bob U.
Fort Collins, CO
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Excellent service in all aspects.
Fast, curious, and very communicative.
The Team A. from Import Specialists responded on 02/25/2025 09:06 AM

THANKS BOB!

DR
gravatar
DENISE R.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Trustworthy mechanic
Import specialist took care of me when another mechanic messed up and screwed up my car (which I only took to the other place for convenience sake)Phil advocated for me with the other mechanic for them to make it right.
The Team A. from Import Specialists responded on 02/25/2025 09:08 AM

WE STRIVE TO MAKE SURE THAT AOUR CUSTOMERS ARE TAKEN CARE OF, EVEN IF IT'S NOT BY US. HAPPY TO ADVOCATE FOR YOU ANYTIME. 

SC
Sara C.
Fort Collins, CO
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
First time customer who will return again!!!
Phil and crew were kind - real and honest. Will recommend Import Autos with a strong conviction to my friends and family and anyone reading this review.
The Team A. from Import Specialists responded on 02/18/2025 03:53 PM

Thank you Sara, We appreciate your kind words. Happy to help with the life lessons. 

ML
gravatar
MARCY L.
Fort Collins, CO
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Excellent service
I am satisfied with the service I received, and my car is running smoothly now!
The Team A. from Import Specialists responded on 02/18/2025 04:00 PM

Thank you for you kind review.

RE
gravatar
Richard E.
Fort Collins, CO
Subaru Legacy Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
9
Very good experience
Phil did a great job communicating - so far car is doing great after service. Only thing to mention is they need to put sticker for oil change - still have grease monkey old sticker
The Team A. from Import Specialists responded on 02/18/2025 04:01 PM

Thanks Rick, come on by anytime for that sticker, our bad!!!

JB
gravatar
JOHN B.
Fort Collins, CO
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Excellent Folks!
Thank you Phil and crew for always being there for me. You always have the right knowledge when it comes to auto repair and you’ve treated the Blue Beamer with care and compassion.

Very friendly and honest folks, have helped me many times and will always recommend them.
The Team A. from Import Specialists responded on 02/18/2025 04:01 PM

You have a great car and a great attitude. Thanks John. 

Displaying Review 1 - 15 of 24 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.