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Innovation Auto Service LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(24 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Innovation Auto Service will provide exceptional service and fair pricing for your foreign or domestic vehicle. With state of the art equipment and owners with over 30 years of experience in the industry, your car or truck is in good hands. Come check us out at 1100 Old Boot Rd. Downingtown, PA 19335. We look forward to seeing you Innovation Auto Service will provide exceptional service and fair pricing for your foreign or domestic vehicle. With state of the art equipment and owners with over 30 years of experience in the industry, your car or truck is in good hands. Come check us out at 1100 Old Boot Rd. Downingtown, PA 19335. We look forward to seeing you

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(610) 518-8292
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1100 Old Boot Road Downingtown, PA 19335
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Innovation Auto Service LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(24 Reviews)
Write a Review
Recent Reviews
BW
BRENDA W.
Coatesville, PA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
State inspection
Prompt and courteous service.
I was made aware of the next maintenance that my car will require.
Great shop.
HB
HOLLY B.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent service
Innovation Auto Service are excellent. Their customer service and attention to details are exceptional. They allow for ample time to communicate any needs your car may have and explain it so well. Without hesitation I recommend them!
KH
KANE H.
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Oil Change
We were in for a quick oil change. Not only was it a very quick and convenient process, but they also made our comfort a priority with a nice waiting area and providing coffee. Excellent service.
QC
QUINN C.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Oil Change
I had an incredible experience getting an oil change! It was quick, and the customer service was amazing! Will definitely be coming back here and recommending to others.
Verified Customer
Coatesville, PA
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Last Minute Appointment
Excellent service and very accommodating. We’ll be back for sure!
DL
DAN L.
Coatesville, PA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
State Inspections
Top notch customer service and quick turnover for 4 state inspections of fleet vehicles. Fair pricing and very trustworthy. Highly recommend.
LC
LEO C.
West Chester, PA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Excellent service again and again
Once again another excellent service job by a very accomodating repair facility. Always very fair pricing and you pay only for what is needed. They never try to upsell you on something you don't need like other places do. They will even give you a loaner vehicle if needed until your repair is completed.
I will take all of my car service needs only to Innovation Auto! They do great quality work every time!
DF
DAN F.
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Battery Issues
Innovation was recommended as they were very close to my job. I had a conversation with Brad first, he was patient, knowledgeable and most importantly; honest. I explained what my dealership was going to do and charge and without hesitation he told me to bring my GMC there. The job was done at a more than affordable price along with the RIGHT battery for my GMC. I wasn’t overcharged and it was done at a quick, convenient and efficient time. I cannot praise Innovation enough and will recommend them to any and everyone. Thank you Innovation!
Verified Customer
Coatesville, PA
Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent New Shop
Great service- clean facility
Work done quickly and professionally
TB
TERRA B.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Fantastic service
We took our company truck on a Friday and picked up on a Tuesday with a brand new transmission and main seal installation. Great service!! Thank you
MD
MICHAEL D.
Subaru Impreza Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Top notch service
Tremendous experience. Professional and knowledgeable technicians and staff.
CJ
CAROL J.
Coatesville, PA
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Need PA inspection. Very accommodating
Needed my car inspected. Turned out I needed a new tire because of a pot hole. The gave me a loaner. Very accommodating. They kept my car over night…and I had transportation.
Brad had always been reasonable and trustworthy. I would highly recommend Brad and Mike, their service is exceptional!
DO
gravatar
DENNIS O.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Inspection and Service
Great communication and service. Accurate and true to their word. Highly recommend.
RW
RJ W.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Always a great visit!
Brad and Mike are really running a nice shop here. They did a great job with my wife’s car so
I decided they will have my work too. Fast and friendly service!
BW
BRENDA W.
Honey Brook, PA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Battery
Wonderful place and a great guy. They took great care of my vehicle!!
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