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J and W Automotive Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(724 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty! Your vehicles yearly inspections may be running out, but with our help, we’ll make sure you stay on the road. Whether you need a major or minor repair, or even a tune-up, let us take care of it! We offer one of the best in the industry – 2 years 24,000 mile warranty!

Categories
Auto Maintenance, Domestic Auto Repair, Import Auto Repair
Contact
(610) 436-8850

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
371 W Boot Rd West Chester, PA 19380-1109
J and W Automotive Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(724 Reviews)

FB
Francis B.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Helpful
Issues with car explained. Directed on what to do and helpful

Verified Customer
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Excellent, reliable work as always
My go to mechanic for more than 10 years!

KP
Ken P.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
9
Needed a flat tire taken care of.
Rich and his shop deliver great service. Local and friendly service that you can count on!

DR
Diedre R.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Wonderful experience
I love the gentleman here . They do excellent work , explain things clearly , and are priced really well . I also appreciate so much that they will let you know what you should be looking to doing in the future . To let you plan ahead a bit . 10/10

Verified Customer
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
8
Quick service, stayed in course
They did what was asked, they suggested other services but weren't pushy

DA
Duane A.
West Chester, PA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Highly recommend J And W
We take our vehicles to J and W and have for many years. They are experts in the industry .

All around great from the communication to the repairs I highly recommend them and I refer people as well .

VD
Virginia D.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service as usual
Very knowledgeable to a great job

LM
Lynn M.
Malvern, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
8
Professional and courteous, shared valuable information
My wife’s car needed quite a bit of work. They gave me a rough estimate of the cost and they were pretty much dead on , no surprise’s which I really appreciate

PM
Peter M.
Glen Mills, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Extremely trustworthy and thorough!
Thank you, J&W!

AV
Amy V.
Malvern, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
A Thorough Inspection
J & W Automotive was fantastic when I brought my car in for inspection. They sent a nice reminder, got me in quickly, and did a great job checking my car. The friendly service was the cherry on top. Highly recommended!

LM
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Larraine M.
Coatesville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Tire sensors
They did an excellent quickly.

MW
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Mary W.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent
Amazing costumer service and they take excellent care of our cars

FS
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Frank S.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Annual State Inspection
J & W is the only place I trust to keep my 2012 VW Touareg in the road.

ER
Eric R.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Heater repair
Fast and professional service

MJ
Mark J.
West Chester, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Tundra
Service was thorough and completed in a timely manner. Honest and reasonable. I’m happy with the way my truck is running. Thank you!
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