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J & C Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(894 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1956 ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(630) 968-9827

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
821 Ogden Ave Downers Grove, IL 60515
J & C Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(894 Reviews)

MG
Marjean G.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Marjean said they were very courteous, honest and timely.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Windshield replacement
Excellent service. Work done promptly the day after I called. Very friendly staff. Far less expensive than at a dealer.
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:38 AM

We are so grateful for your kind words! Our team works hard to ensure every customer has a positive and memorable experience. Thank you for your business and being our loyal customer. 


JH
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Julia H.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Always excellent service
Always a pleasant experience and excellent service.
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:32 AM

Thank you for your continued trust and support! We look forward to seeing you again in the future! 


TM
Tim M.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Car was handled great
Great servive nice folks
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:31 AM

Thank you for the great review! Our customer’s concerns are important to us and we look forward to handling your vehicle's maintenance and repair issues with a professional, friendly attitude.


LS
Linda S.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Linda said they're good at what they do and considerate of her time. She really appreciates them and what they do.
Recommended
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:28 AM

We’re grateful for the trust you’ve placed in us. Thank you for being our valued customer.


AH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Excellent shop
I would use and recommend J&C again
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:27 AM

Thank you for recommending our business. Your trust and support mean the world to us.


DM
David M.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
David said they helped him with his issue with his vehicle, and everything went smooth.
Recommended
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:27 AM

We appreciate that you took the time to express your satisfaction with our service. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience. We look forward to seeing you in the future!


TK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil change and preventative maintenance visit
I brought my 11 year old Civic for an oil change and a general check up and received great service along with a list of maintenance items to expect in the next few years.
J and C provides excellent workmanship and fair prices.
They are always honest and straightforward, I highly recommend them
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:24 AM

Thank you for the great review! Our customer’s concerns are important to us and our goal is to make sure that your vehicle is safe and reliable for the long haul. Your satisfaction is our ultimate goal and we are thrilled to hear that you had a positive maintenance experience with us. Thank you for choosing J & C Auto Service. We appreciate your business and look forward to seeing you in the future.


JC
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Joel C.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Kid car running smooth
Was easy to make an appointment for “the kid car” oil change and inspection. Work is always done right, and the communication is great
Joe, Mike, a. from J & C Auto Service responded on 03/27/2025 08:22 AM

Thank you for the great review! We appreciate your feedback. Your satisfaction is our top priority and we look forward to working with you again in the future.


DB
Dan B.
Woodridge, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Reliable Quality Car Maintenance
I have been going to J&C for years, my family has been going there for decades. Always reliable and high quality. Most importantly, I know they’re honest with me.
Joe, Mike, a. from J & C Auto Service responded on 03/11/2025 12:02 PM

Thank you for your continued trust and support! We thank you for being a valued part of our customer family and look forward to seeing you in the future.


PH
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PAUL H.
Downers Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Great Service @ a fair price
Great Service at a fair price
Joe, Mike, a. from J & C Auto Service responded on 03/11/2025 11:58 AM

We appreciate your continued support. Your satisfaction is our number one priority. Your feedback and satisfaction are the measures of our success. Thank you for choosing us.


Verified Customer
Clarendon Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Maintenance and repair
Always excellent service and efficiently done
Joe, Mike, a. from J & C Auto Service responded on 03/11/2025 11:56 AM

We appreciate that you took the time to express your satisfaction with our service. Our goal is to serve our customers and to have them feel positive about their auto repairs and maintenance experience. We are grateful for your business and look forward to seeing you in the future!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Exceptional service
Great team, great communication, great service
Joe, Mike, a. from J & C Auto Service responded on 03/11/2025 11:55 AM

Thanks for taking the time to give us such a great review and for your continued trust.


DY
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Dan Y.
Clarendon Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Tire Repair
Developed a tire leak. Called and Mike said “bring it over”. I dropped it off and the work was quickly completed. These guys are great!
Joe, Mike, a. from J & C Auto Service responded on 03/11/2025 11:54 AM

We are very pleased that you liked your service. Our goal is always to get your vehicle repaired as soon as possible because we know how important your transportation is. We appreciate the trust you place in us and we’re thankful for your business. 


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Great Service
This place is a diamond! Very nice people, good prices and very efficient.
Joe, Mike, a. from J & C Auto Service responded on 03/11/2025 11:45 AM

Thank you for taking the time to review our business! We strive to deliver the best. Thank you for recognizing our efforts. We appreciate your business and look forward to working with you in the future.

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