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J & C Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(908 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1956 ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(630) 968-9827
Visit Website
Closing in 55 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
821 Ogden Ave Downers Grove, IL 60515
Get Directions
J & C Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(908 Reviews)
Write a Review
Recent Reviews
PG
Patrick G.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Engine Repair
I came into the shop because my car was stalling out. Unscheduled, they took great care of the car and in a timely manor. I feel they have a lot of integrity in only fixing what needs to be fixed. No upselling, and they got my car back on the road at a fair price within a day.
JE
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Joe E.
Justice, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
2009 Hyundai Tucson and 2006 Lincoln Zephyr
Always satisfied with J&C Service on my vehicles. I'd like to thank all the staff and especially Mike at the sevice desk for all his help and recommendations.

Thank you all,
Joe Egas
Verified Customer
Downers Grove, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Best mechanics in town
We have used J&C for repairs, maintenance and bodywork. No matter the work, they are always fair, knowledgable, transparent and do a quality job.
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:51 AM

Thank you for your unwavering support over the years. We truly appreciate your continued business and trust, and we couldn't have reached this point without you. Your loyalty means the world to us!

Verified Customer
Bolingbrook, IL
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Check Engine
Great, quick, friendly service,!
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:50 AM

We are so glad you had a positive experience with us. Your support is invaluable to us. Looking forward to seeing you again soon!

DC
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Dan C.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
8
Excellent service.
Mike is a great asset to your shop, he explains things well and has great customer service.
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:48 AM

Thank you so much for your kind words. We appreciate you sharing your experience with us. We agree, Mike is a tremendous asset to have on our team! Thank you for being our valued customer and we look forward to working with you again in the future!

MG
MaryEllen G.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Honest Service at a reasonable price
After being told I needed a costly repair by my dealership, J & C told me it was not necessary, and did only the repairs necessary to keep my car running well.
They were informative and willing to answer all my questions.
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:41 AM

Thank you for taking the time to give us such a terrific review! Our team works hard to ensure every customer has a positive and memorable experience. Your satisfaction is our ultimate goal and your feedback motivates us to continue providing exceptional service to all our customers. We appreciate the trust you place in us and we’re thankful for your business.

Verified Customer
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Change fluids
The work was done done quickly, accurately and on time.
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:36 AM

We are very pleased that you liked your service. We appreciate your business and look forward to seeing you in the future.

TB
Thomas B.
Downers Grove, IL
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Recent vehicle repairs
My car broke down on the road. I called JNC auto. They arranged to have a tow truck come in a timely manner. They have repaired my car and I am happy once again ! JNC is the best!
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:34 AM

We know your time is valuable and we appreciate you sharing your experience with us. Our goal is always to get your vehicle repaired as soon as possible because we know how important our customer’s transportation is to them. Thank you for the great review!

Verified Customer
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Service vusit
Great and knowledgeable service
J and C keep my cars running well and answer all my concerns
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:31 AM

Thank you for taking the time to offer a great review! We take our customer’s questions seriously and look forward to handling their vehicle's maintenance and repair issues with a professional, friendly attitude. We appreciate your business.

HM
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Holly M.
Downers Grove, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great Friendly Service
Mike and his crew are fantastic. Very knowledgeable and friendly. Our go to for for several years now!
Joe, Mike, a. from J & C Auto Service responded on 04/10/2025 08:30 AM

Thank you for the kind words! We value the trust you have placed in us. Our goal is always to build long term relationships with our customers and handle their vehicle's maintenance and repair issues in a professional, friendly manner. We are thankful for your business.

GH
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George H.
Downers Grove, IL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Fast reply to problem
As usual , excellent service to remedy problems.
Joe, Mike, a. from J & C Auto Service responded on 04/10/2025 08:33 AM

We are so grateful for your kind words and support. Thank you for choosing J & C Auto Service.

DC
Diane C.
Downers Grove, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Diane said they always try to accommodate her, and let her know what she needs and doesn't need. She added she appreciates their great customer service and how they accommodate their customers.
Recommended
Joe, Mike, a. from J & C Auto Service responded on 04/10/2025 08:38 AM

Thank you for the great review! Our goal is to partner with you in order to make sure your vehicle is safe and reliable for the long haul. Our customers are important to us and we take their questions and concerns seriously. We value the trust you place in us and appreciate your business.

JT
Jim T.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
These guys are the BEST!!
Mike and his crew always treat us like their family. Fair quotes, honest assessments and quality work. We don’t drive brand new cars and depend on our vehicles for work/family etc. They always tell us whether projects we are asking for are worth the investment and have always been fair. Prices are based on quality. A high recommend.
Joe, Mike, a. from J & C Auto Service responded on 04/07/2025 08:37 AM

Thank you so much for your kind words. Our customer’s concerns are important to us and we strive to build long term relationships with our customers. Our goal is to have them feel positive about their auto repairs and maintenance experience to make sure that their vehicle is safe and reliable for the long haul. We are very pleased that you liked your service. We appreciate your business and look forward to working with you again in the future!

JM
Jon M.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
100% recommend these guys
Honest, fair priced, keep you updated on progress. Don’t try to upsell you on things you don’t need. All around great shop with great service. Will continue to go back.
Joe, Mike, a. from J & C Auto Service responded on 04/07/2025 08:41 AM

Thank you for taking the time to give us such a terrific review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team works hard to ensure every customer has a positive repair and maintenance experience. We appreciate the trust you place in us and we are thankful for your business.

MG
Marjean G.
Illinois
Honda HR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Marjean said they were very courteous, honest and timely.
Recommended
Joe, Mike, a. from J & C Auto Service responded on 04/07/2025 08:30 AM

Thank you so much for your kind remarks! We value the trust you have placed in us. We look forward to seeing you again in the future!

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