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J and M Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(87 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

J And M Auto Center is conveniently located in Norcross, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. J And M Auto Center is conveniently located in Norcross, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Auto Maintenance, Tire Sales and Repair
Contact
(770) 246-1004

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2807 Simpson Cir Norcross, GA 30071
J and M Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(87 Reviews)

SM
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Scott M.
White, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/20/2020
Not happy with customer service
I took my a truck in for a pre-purchase inspection and paid $93 on January 24th of 2020. They diagnosed a few things but nothing super major. I was told that the brakes were good. I later purchased the truck and brought it to my hometown shop where I live which is 60 miles away. Upon further inspection the brakes on the front and back needed to be replaced due to the pads on the front even though they were a little thicker were cutting into my rotors and the drums and shoes on the back were worn completely out. I called J&M and spoke to Jose who told me to send some pictures of the brakes as proof and that they would refund my money. how many golf courses can you play I later called them after they received the pictures and was told they could not give me a refund unless I came down there and let them inspect the brakes themselves. I told them that that was 60 miles away and that I'd already had them fixed because they needed to be done. Jose told me that the pictures in the front the past were too thick even after I had told them it was cut into my rotors regardless of the thickness and even admitted that the rear drum and shoes were bad. I said that maybe they could at least refund half of it for the fact that my rear drums were bad and they didn't even tell me. He told me he could not because his manager said no. I'm not sure but whatever happened to the customer being right. In this case they basically did not believe me and would not refund any of my money. I do not recommend this place to anyone.
Not Recommended

CK
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Chad K.
Snellville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Friendly and Prompt Service
I have been here several times for some smaller fixes and they were extremely attentive to my needs. I was taken care of right away, and the price was great! I would definitely recommend them to anyone seeking quality, quick , and friendly service.
Recommended

LA
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Laleka A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2014
verified customerVerified Customer
Professional, friendly and humble people
Jose and his crew are always on top of their game. They are one of a few honest car shops around. You are assured they won't charge you for the work that wasn't done. Above all, they work to get it right the first time. This is why I have recommended others to them for at least 5 years now.
Recommended

CU
Chenee U.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2014
verified customerVerified Customer
Category: Service
Chenee said everyone was very easy going.
Recommended

AM
Anthony M.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2014
verified customerVerified Customer
Category: Service
Anthony said the service was good and they were friendly.
Recommended

JA
James A.
Georgia
Honda Accord
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2014
verified customerVerified Customer
Category: Service
James said they did what they said and it was done by noon as promised.
Recommended

AG
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Alfonso G.
Norcross, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/05/2014
verified customerVerified Customer
Mr Alfonso Garcia
'm very please with the service.
Recommended

SW
Steve W.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2014
verified customerVerified Customer
Category: Service
Steve said Jose and everybody else treated him really nice. They took care of him right away and got the job done quickly.
Recommended

DP
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Dena P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2014
verified customerVerified Customer
Perfect as always
Don't trust anyone else with my cars!
Recommended

DS
Dorali S.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2014
verified customerVerified Customer
Category: Service
Dorali said her experience at this business was good.
Recommended

OR
Oscar R.
Georgia
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2014
verified customerVerified Customer
Category: Service
Oscar said his experience was good and everything was okay. The cost of the service was a little high but the facility is close to his house.
Recommended

SS
Sherida S.
Georgia
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2014
verified customerVerified Customer
Category: Service
Sherida said they were extremely courteous.
Recommended

AT
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Audrey T.
Decatur, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2014
verified customerVerified Customer
Courteous Service
J and M Auto Center continues to provide great service. Ordered my special filter so it was available when I arrived, to meet my busy schedule.
Recommended

AA
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Alan A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2014
verified customerVerified Customer
Good location nice ppl
Good customer service antonio help me with my car really good
Recommended

SV
Somsak V.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2014
verified customerVerified Customer
Category: Service
Somsak said the employee he dealt with was polite and honest. He provided very good workmanship.
Recommended

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