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Jenkins Hyundai of Ocala

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(7,733 Reviews)
75
Write a Review
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Score Details

5 stars
81%
4 stars
11%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
561
Total ReScores™
4.8
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

Jenkins Hyundai of Ocala is staffed with technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment today. Jenkins Hyundai of Ocala is staffed with technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(352) 620-2264
Opening in 39 minutes
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1602 S.W. College Road Ocala, FL 34474
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(7,733 Reviews)
Write a Review
Recent Reviews
TG
gravatar
Tera G.
Crystal River, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2024
0
Category: Service
Worst service ever
Made appointment for 9 am. Opening. It's 3 pm and they are just taking my vehicle back. I was called at 12:26 and told my vehicle should be ready in 30 minutes. I get back and hrs go. Mind you, my vehicle was parked in a lot and was taken back almost an hr AFTER we arrived for it to be picked up. The manager Robert Sweeney was rude and brushed us off when we asked for cleared communication. Very rude. Slow. And absolutely had no idea what my car was being serviced for. I will be trading this car in asap on ANY other vehicle besides a Hyundai. The worst customer service I've ever received. That manager should be relieved from his responsibilities as he lacks the skills to deal w the general public. Mr Sweeney, because of you I will no longer do visit with Hyundai. I will be getting rid of my car and I will be sure to never purchase a vehicle again. They should not be scheduling appointments when they have no staff.
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