Jenkins Hyundai of Ocala is staffed with technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment today. Jenkins Hyundai of Ocala is staffed with technicians who provide quality Hyundai repair and maintenance. Call us to set up an appointment today.
Verified CustomerGary,
Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352 620-2264.
Eileen Nieto
Customer Relations Manager
Jenkins Hyundai of Ocala
Verified CustomerMaria,
Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352 620-2264.
Verified CustomerAurea,
Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352 620-2264.
Eileen Nieto
Customer Relations Manager
Jenkins Hyundai of Ocala
Verified CustomerRoger,
Thank you so much for your continued business and your glowing review! We appreciate your loyalty more than we can say, and we look forward to being of service to you in the future!
Eileen Nieto
Customer Relations Manager
Jenkins Hyundai of Ocala
352 620-2264
Roger,
Hi Roger, thanks so much for the review! We're so glad we were able to take care of your needs. Please visit again.
Eileen Nieto
Customer Relations Manager
Jenkins Hyundai of Ocala
352 620-2264
Verified CustomerThank you so much for your kind words about your service visit! We appreciate your business!
Eileen Nieto
Customer Relations Manager
Jenkins Hyundai of Ocala
352 620-2264
Verified CustomerBarbara,
Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!
Eileen Nieto
Customer Relations Manager
Jenkins Hyundai of Ocala
352 620-2264
Verified CustomerGregory,
We appreciate the opportunity to maintain your vehicle! Thank you for your review!
Eileen Nieto
Customer Relations Manager
Jenkins Hyundai of Ocala
352 620-2264
Where do I begin? First let me say my salesman, Tucker was curteous, respectful and professional!
I went to this dealership because it is Hyundai and I bought my 2 previous Hyundai's from them. I remember their motto is you are now part of the Hyundai family! Precovid thats exactly what it felt like. Now, your just a means to make money. I already hv a very nice Hyundai and really didn't need another but I wanted to see about lowering my payments and getting an SUV to travel in. Prior to even looking at any SUV's I needed to know what my trade amount would be, so I wouldn't waste my time. I met with I assume a manager who told me he could guarantee me my payoff amount of $22k on my car. Ok 1st step done. Second, I needed to be sure there was a car I wanted BEFORE they ran a credit check (I didnt want a hit on my report). I had spent alot of time researching and looking at cars online and on the lot. I was there over 3.5 hours! I found 4 SUV's I was interested in buying. The prices ranged from $18K to 23.5K. They ran my credit and came back with a detailed list of charges. After all the add ons the total price came up to 32k. On the top of the sheet they had the car priced at 23.5 k, which was the most expensive car I had looked at. I told them I wanted the grand total for the car priced at 18k not 23.5k. Thats where more lies began. I was told I could get anyone of the four cars for the 32k total. It didn't matter what the price said on the internet or on the car sticker! What? Wait! Change the price to the 18k and reduce the taxes etc and my payment should be significantly lower. No they couldn't do that because then they would give me much less for my trade in. Keep in mind they had promised in the beginning to payoff the car. After the manager tried to talk around in circles trying to justify the WRONG price, I was just mortified. Guess what, I may be a senior and a woman but I'm not stupid which he was trying hard to make me feel. Anyway as you can guess, I was very upset. Upset that I wasted a perfectly beautiful day getting jerked around by this company. Never again will I return or buy another Hyundai. Note to future buyers: whatever the "special internet" price is, it doesn't matter. Plan on paying 10 to 12 thousand more than that price or your just going to waste your time.