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Jerry Smith Chevrolet

Average Score
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(13 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Our goal at Jerry Smith Chevrolet is to provide our customers with an excellent purchase and owner experience. Our service department and state-of-the-art facility offers the best in service to our customers. Our goal at Jerry Smith Chevrolet is to provide our customers with an excellent purchase and owner experience. Our service department and state-of-the-art facility offers the best in service to our customers.

Categories
New Car Dealer
Contact
(360) 293-5166
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
12484 Reservation Rd. Anacortes, WA 98221

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Our goal at Jerry Smith Chevrolet is to provide our customers with an excellent purchase and owner experience. Our service department and state-of-the-art facility offers the best in service to our customers. Our goal at Jerry Smith Chevrolet is to provide our customers with an excellent purchase and owner experience. Our service department and state-of-the-art facility offers the best in service to our customers.

Categories
New Car Dealer
Contact
(360) 293-5166
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
12484 Reservation Rd. Anacortes, WA 98221

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Our goal at Jerry Smith Chevrolet is to provide our customers with an excellent purchase and owner experience. Our service department and state-of-the-art facility offers the best in service to our customers. Our goal at Jerry Smith Chevrolet is to provide our customers with an excellent purchase and owner experience. Our service department and state-of-the-art facility offers the best in service to our customers.

Categories
New Car Dealer
Contact
(360) 293-5166
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
12484 Reservation Rd. Anacortes, WA 98221
All Departments' Reviews
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
3.8
(13 Reviews)

AC
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Aaron .
Oak Harbor, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/25/2024
0
Category: Sales
Worst dealership EVER
Stay FAR FAR FAR away from anything Jerry Smith!... Liars, Cheats, and thieves!!! Absolutely the worst vehicle buying experience i have ever had was with Jerry Smith!

I was told one percentage rate on a truck purchase, when it came out to be 6% higher than what I originally signed for, i came back to return it and the GM told me there was nothing he could do my trade in pay off check had already been sent out, and he would never sell a vehicle that had been in 2 accidents on his lot said it was going to auction (which was a lie because they sold my trade in to a woman 2 weeks later that they did not disclose to her that it had 2 accidents on it which I did not know about until they showed me when I was trading it in) When I quickly got rid of the truck that had issues (traded in at a different dealership) I canceled my gap insurance and it was like pulling teeth trying to get ahold of the finance manager to get my $ back. Every time I called it would go straight to voicemail. I went in person and they told me he was not working that day. I asked them when was the next time he will be in? They said they were not sure (yea fkn right!) and they would call me when he was in... I came in the next day and bypassed them trying to talk to me at the front door and walked into the finance managers office. Crazy! He was there with a customer... I told him give me my check. Oddly enough he had it right there next to his desk and said it had been there for a couple days waiting for me to pick it up ????


WORST FKN DEALERSHIP I HAVE EVER BEEN TOO.

Also the lady that bought my trade in was trying to file lawsuit against them last i heard. I'm not sure if that came to fruition or not.

AV
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Andre V.
Concrete, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
10
Category: Sales
Awesome Experience
Wow what a great buying experience at Jerry Smith Chevrolet. James Graham provided outstanding customer service and helped guide me through the process. He is extremely knowledgeable and eager to go above and beyond the customer expectations. Thank you so much!

CL
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carol L.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2019
AMAZING!
We love our new truck! we had been to other dealers in the county and ended up leaving all of them due to pushy and fast talking sales people, we stopped by jerry smith chevrolet in anacortes after we tried to buy a new chevy in bellingham hint hint! and what a relief! our salesperson was nice and helped us at our pace and answered every question we had and the best part is he didnt lie if he didnt know the answer he went and found out from his manager if he didnt know.. anyway we just had a great time buying this truck from those guys and just wanted to let everyone know that you will get honesty and a GREAT price from these guys, carlos was great and the manager James was very helpful as well.
Recommended

AB
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Andrew B.
Lynnwood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Great Service
First time financing a truck through Jerry Smith Chevy thought it was going to be a stressful situation but Luciano and Dustin made it a breeze. Would recommend this dealership to anyone.
Recommended

TP
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taras p.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2018
Shawn Peele (Awesome car salesman to work with)
I went into Jerry Smith the other day looking for a truck. Didn't find what I was looking for immediately but Shawn was very responsive and willing to help. He was not pushy nor aggressive, simply there to help. Although I did not buy a vehicle that day I will be back to see Shawn when I am ready and I will buy a vehicle from him. Service was excellent!
Recommended

CM
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Cheryl M.
Mount Vernon, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/04/2016
Epic fail in customer service
I bought my 2005 lacrosse here.. i work in anacortes and live in mt vernon.. I stopped in here in an emergency, my engine light came on and my car was shaking baddly..l really wanted to know if it was safe for me to get home or could they help me... 4 1/2 hours later when I got my car back all they could say was that it was miss firing which these cars are notorious for ( which it has never done since I bought it ) and handed me a page and a half of recommended repairs that had nothing to do with my current problem... when I asked the girl if it was safe for me to drive home? She said "" I don't know,,, I suppose so.. let me ask"" REALLY!!! I SUPPOSE SO??? 4 1/2 hours for I suppose so???... oh no let me tell you more... it wasn't just me...the lady I talked to while I was waiting was there for 3 hours for an oil change... the man who walked in right behind me for an oil change walked out 10 minutes before me( 4 1/2 hours for an oil change) I limped home and to the auto part store where they hooked up my car and read the code for me in 15 minutes for free... Jerry Smith charged me 130.00 for no diagnoses at all... I new it was misfiring when I walked in....not only will I NEVER GO HERE AGAIN... but I would push my car past them rather than go through that again.... worst case of customer service ever!!!!!!
Not Recommended

JJ
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James J.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2015
Category: Service
Great cars
Jerry Smith Chevrolet/kia is a great dealership. I would especially like to thank Dustin Roth for all of his hard work and assistance
Recommended

PJ
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Patricia J.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2015
Love my car!!!
Just wanted to say Thankyou Michael Taylor help me find a car . I was there in May of this year and Michael helped us look at cars. I ended up getting the Chevy eguinox. . I just love everything about this car. Just wanted to say Thankyou again Michael Taylor. We are very happy customers and your a great salesman
Recommended

BD
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Billie D.
Anacortes, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2015
Category: Service
CRAPPY REPAIR..STAY AWAY!
REPLACED MY OIL PAN GASKET ON MY HUMMER2 AND DID A AWFUL JOB FOR$600.00..USED A LOW GRADE GASKET AND SLOPPED ON SEALANT SO POORLEY THAT OIL LEAKED OUT OF THE FRONT OF PAN. TOOK IT BACK AND GOT CHARGED $125.00 FOR THEM TO SAY IT LOOKED FINE! HAD TO PAY ANACORTES AUTOMOTIVE TO FIX THE GASKET! OWN UP TO YOUR AWFUL WORK..YOUR A BUNCH OF THIEVES..
Not Recommended

SH
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Scott H.
Anacortes, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2015
Committment
Collision department had best prices estimate and did outstanding work. My 2013 truck was a mess from hard water spots that destroyed the finish. Looks new today.
Recommended

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2014
verified customerVerified Customer
Category: Sales
They make a deal work
They put in the time and effort to make a tough deal happen.
Recommended

TN
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THOMAS N.
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2014
verified customerVerified Customer
Category: Service
Oil Change
Great service and car was thoroughly washed and vacuumed. Very efficient.
Recommended

JM
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JIM M.
Anacortes, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2014
verified customerVerified Customer
Category: Service
all wheel drive
only have 1,100 miles and already had to bring my traverse in twice to fix the all wheel drive hopefully it stays fixed this time
Not Recommended

JC
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JERALD C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2014
verified customerVerified Customer
Category: Service
friendly courteous service
Have had our regular oil changes there since we bought the car and are very happy with the service .
Recommended

OO
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OLENE O.
Anacortes, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2014
verified customerVerified Customer
Category: Sales
Friendly and helpful - good service dept.
I want to commend Mark Pederson who was very helpful during and after my purchase.
Recommended

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