Business Solutions
English Español
SureCritic / Auto Repair / Jesse Britt's Automotive
business image

Jesse Britt's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,063 Reviews)
87
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
9
Total ReScores™
4.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM. WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(254) 741-6550
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
828 N Valley Mills Dr behind oakleys and orielly auto parts Waco, TX 76710
Get Directions
Jesse Britt's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,063 Reviews)
Write a Review
Recent Reviews
SJ
SUGAR J.
Waco, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Service
Jesse Britt’s is awesome, friendly and reason priced. I would recommend Jesse Britt’s to family and friends.
Verified Customer
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Quality Work and Quick!
Very impressed with the timeliness of getting the vehicle into the shop and the problem diagnosed, the communication with the staff, and how quickly the work was completed. Thank You!
CC
gravatar
CHRISTOPHER C.
Waco, TX
Ram Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2025
verified customerVerified Customer
8
AC issues
Very good job. Did not take long to fix issue. The staff was very courteous.
DP
DARRELL P.
Del Rio, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Professional and friendly staff
We appreciate the family of Jesse Britt's Automotive a true example of professional service and a knowledgeable staff, our van handles like a brand new one,I can control it with one finger again and in the corners it tracks awesome again it was wondering all over the place before,we want to thank You all for the experience
JS
JESSICA S.
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Fastest Repair and Great Service
I had a squirrel tear into my wires, I kept putting it off taking it. Brought it to Jesse Britt's this morning and was able to pick it up same day after work! They were so nice and very transparent with pricing. I'm shocked at what an easy and friendly experience the whole thing was!! Will definitely recommend them for wire work for sure!
DC
DUANE C.
Waco, TX
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Honesty
I like Jesse Britta because they are always honest about the work you need on your car they don't try to hustle you into getting work done to your car.Also their prices are fair.
RC
ROBERT C.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Good Explanation!
Explanation of what diagnostic said was easy to understand. Cost of everything that needed to be done including oil change was given and possible length of stay to complete job.
Verified Customer
Waco, TX
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great company
Very honest and they take their time to explain what I need for the maintenance of my car . I appreciate great service and the honest people that work there.
PM
PAULINE M.
Marlin, TX
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Case of Mistaken Diagnosis
Our car started to make a weird troublesome noise coming from the right rear passenger side wheel area. I tried looking up any possibility it could be and everything I was finding pointed to wheel bearings going bad. Had the car towed to Jesse Britts, they looked it over and found that a small rock had made it's way between the caliper. They called with the good news, didn't even charge me for rock removal. I was so relieved, they saved me a bunch of money, I recommend Jesse Britts highly.
DB
DIANE B.
Waco, TX
Saturn VUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Always professional. Everying is done right!
Went in for 4 new tires which were sorely needed. And now I feel safe when driving!
MH
MARTHA H.
Woodway, TX
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Wonderful Automotive Shop
The best automotive in Waco! They listen to you're automotive needs, and they go above and beyond to make sure things are done right. Thank you so much to all the staff!!!
JE
JEFF E.
Chevrolet Silverado SS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2025
verified customerVerified Customer
8
Just picked it up
Left finger prints in grease and looked like blood on my drivers door white paint shows all.
JW
JIMMY W.
Valley Mills, TX
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Oil change and air filter
Great service from great guys
MR
MIKE R.
Riesel, TX
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Amazing and very timely service
Got my truck in and out quickly allowing me to put it back to work quickly. Very satisfied. Thomas was very friendly and communicated well. Highly recommend.
LJ
LANCE J.
Axtell, TX
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great service
When I got there the waiting room area was packed. But the team behind the counter was helpful and all had a sense of urgency. Listening to them interact with other customers while waiting . It was great to hear them try to work with each customer and help them with their different issues. Definitely recommend their services.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.