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Jim Click Hyundai Auto Mall

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,602 Reviews)
75
Write a Review
Schedule Appointment

Score Details

5 stars
82%
4 stars
9%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
121
Total ReScores™
4.7
ReScore™ Average
75
Net Promoter Score ®

Business Details

About

Jim Click Hyundai Auto Mall is conveniently located in Tucson, AZ. The Jim Click Automotive Team has 13 dealerships throughout Southern Arizona. Come see us today and see what we can do for you! Jim Click Hyundai Auto Mall is conveniently located in Tucson, AZ. The Jim Click Automotive Team has 13 dealerships throughout Southern Arizona. Come see us today and see what we can do for you!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(520) 690-5009
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
700 West Auto Mall Drive Tucson, AZ 85705
Get Directions

Score Details

5 stars
83%
4 stars
12%
3 stars
<1%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(520) 884-4100
No Business Hours Provided

Business Hours

* No Time Zone Provided
700 West Auto Mall Drive Tucson, AZ 85705
Get Directions

Score Details

5 stars
87%
4 stars
8%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
31
Total ReScores™
5.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(520) 690-5009
No Business Hours Provided

Business Hours

* No Time Zone Provided
700 West Auto Mall Drive Tucson, AZ 85705
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,602 Reviews)
Write a Review
Recent Reviews
JG
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JAMES G.
Tucson, AZ
2024 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Category: Service
Excellent service and customer treatment
Quick, courteous, clean. Friendly atmosphere.
BH
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BRUCE H.
Tucson, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Category: Service
Quick and Proper
They have done an excellent job over 10 years and various service advisors. They have all provided top notch advise and followup.
Verified Customer
Green Valley, AZ
2023 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Category: Service
Customer Service is Excellent!
Staff is great!
EL
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ELAINE L.
Marana, AZ
2020 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2025
verified customerVerified Customer
9
Category: Service
Service Omission
Excellent Service Advisors. However, there was a failure to check my tire pressures. When service is promised, service is expected.
GE
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GLORIA E.
Tucson, AZ
2022 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/08/2025
verified customerVerified Customer
6
Category: Service
Car service vs waiting time
While the actual car service was great the time I was given was only a hour and Alf turned into 3 hours and possibly longer bc I went to them to inquire and found my paperwork had been sitting on their desk for who know how longer. That service person immediately apologized and processed the paperwork so I could leave.
JM
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JESUS M.
Tucson, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Category: Service
Great experience
Great customer service and an excellent experience!
MB
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MARK B.
Tucson, AZ
2021 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/17/2025
verified customerVerified Customer
5
Category: Service
two trips and service light still on
Really not acceptable to have to make a separate trip for a recall item, a top shelf service department would be aware of it and prepared to fix it upon presentation for scheduled service. And then the "needs service in x days" light was not reset so I am still looking at it with negative numbers now. Not gonna make a third trip for that. Same department that told me to "kick the floorboard" when the a/c would not run. But I like the sales team and the Brand, I just won't get the "service for life" there again.
EF
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EMILIO F.
Tubac, AZ
2023 Hyundai IONIQ 5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2025
verified customerVerified Customer
8
Category: Service
Very good
Service was very good and reasonably quick. The new building is such an improvement over the old grungy container! The only thing I would like to have added is for my Ioniq 5 to be washed. It has a satin something or other finish, which prevents me from using a regular car wash. But a dealer should be able to do it, no?
RD
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RONALD D.
Casa Grande, AZ
2024 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Category: Service
quick service of our new Palisade.
JR was very professional.
MK
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MARGARET K.
Tucson, AZ
2023 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Category: Service
Maintenance for Life Appointment
The newly remodeled waiting room is very comfortable and sleek, and I enjoyed the coffee machine & snacks. My greeter and service advisor were, as always, cheerful and professional. The work was accomplished in a timely fashion and I was on my way. Visiting the Jim Click Hyundai dealership/service department is a consistently pleasant experience.
Verified Customer
Tucson, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Category: Service
Service
JR did a great job. Checked me in quickly and kept me informed of what was happening. Parts were ordered when they came in I returned to have them installed. Everyone was courteous and helpful
JJ
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JAMES J.
Tucson, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Category: Service
Service
I explained the problem I was having the service department diagnosed it. I had to wait a day for the part to come in. Returned the day after they got the part in they installed it and so far I haven’t had any problems.
Verified Customer
Marana, AZ
2024 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/01/2025
verified customerVerified Customer
5
Category: Service
Not as good as they used to br
Jim click used to be a great dealership. When I tried to buy a 2024 Hyundai Santa Fe I couldn’t get anyone to call me back and had to go to SunTan Hyundai to buy the vehicle. When I had safety recalls it took me 3 weeks to get an appointment and that was at 3:30. When I checked for service at other Hyundai dealers they had appointments within 24 hours. The service and service people continue to be excellent.
DB
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DAVID B.
Green Valley, AZ
2024 Hyundai Santa Fe Hybrid
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2025
verified customerVerified Customer
8
Category: Service
Quick and well coordinated.
I brought our 2024 Santa Fe Hybrid in for a minor recall issue involving the sunroof switch. Matthew my Service Advisor was very attentive and a pleasure to work with.
EB
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EDWARD B.
San Manuel, AZ
2023 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Category: Service
Polite, professional service
The people are great at explaining the situation. Rod at the Dealership in auto mall is a favorite person I love dealing with. You have a gem in that guy!
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