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Johnny's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(985 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Since 1991, Johnny's Auto Service has provided motorists in the Lanham, MD 20706 area with comprehensive auto repair services. You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can Since 1991, Johnny's Auto Service has provided motorists in the Lanham, MD 20706 area with comprehensive auto repair services. You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(301) 577-3140
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9401 Smith Ave Lanham, MD 20706-4045
Get Directions
Johnny's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(985 Reviews)
Write a Review
Recent Reviews
DS
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DOREEN S.
Lanham, MD
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Service
I've always had excellent service with you and have recommended your service to my family members. Keep up the excellent work
John H. from Johnny's Auto Service responded on 04/23/2025 11:06 AM

Thank You Doreen for your continued business & recommending us to your family & friends-John

Verified Customer
Bowie, MD
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Fast and honest work
Customer service is 10/10. Communication about my car and what exactly is did and did not need was appreciated. Fast and reliable service
KC
Kevin C.
Lanham, MD
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Kevin said they are professional, courteous, and helped him with his auto needs.
Recommended
John H. from Johnny's Auto Service responded on 04/22/2025 12:05 PM

We are glad to help & most of all Thank You for your business-John

TE
TODD E.
Lanham, MD
INFINITI M37
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Fixed Right
If you want fast, great service with the assurance that it was fixed correctly, for a fair price go straight to Johnny's and tell them Todd sent you.
John H. from Johnny's Auto Service responded on 04/17/2025 05:15 AM

Thanks Todd we really appreciate your business. John

GH
Greg H.
Lanham, MD
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Greg said he has been going there for some years. They are friendly, professional, and they get it done right the first time.
Recommended
John H. from Johnny's Auto Service responded on 04/11/2025 04:45 AM

Thanks for you & the other family members continued support -John

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Verified Customer
Lanham, MD
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Great service
Always curtious, knowledgeable, reliable service.
Best car care I've experienced
MM
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MYSEAN M.
Lanham, MD
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
5 stars for me OUTSTANDING!!!💪👍👏👏👏🤝.
These guys never let me down. I am so proud of the integrity, dedication, and honesty they have been providing this community. We enjoy Johnny's Auto Service and just can't Thank you enough from My’Sean and the family.
AV
AURELIA V.
Bowie, MD
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Highly Recommended
My car was serviced here at this shop and from start to finish the service provided has been awesome. They even opened up earlier than they should have to provide that quality customer service!!! Keep going guys!
FM
FARLECIA M.
Suitland, MD
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Excellent
I recently had my vehicle serviced at Johnny’s and I couldn't be more pleased with the experience, from the beginning to the end, taking the time to thoroughly diagnose the issue and ensure everything was running smoothly. Not only was the repair done efficiently, but they also took the time to explain what was wrong and how they fixed it. The customer service was top-notch, and the pricing was fair. I’ll definitely be coming back for future maintenance and repairs!
WC
WALT C.
Crofton, MD
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Great service
Great service
Verified Customer
Lanham, MD
Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Recent maintenance/general
Great work, excellent explanation of work done
John H. from Johnny's Auto Service responded on 03/19/2025 04:12 AM

Thank you for your business. John

CD
CHRIS D.
Landover Hills, MD
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Pretty amazed
Walt was very friendly on the phone. After diagnosis he informed me of the issue promptly. The estimate was fair and my car was ready faster than I expected. I was referred to Johnny's by AAA. My van is running well. I used to take my van to a nearby shop, but I'll be going to Johnny's now for service!
John H. from Johnny's Auto Service responded on 03/19/2025 04:11 AM

Thank you Chris for your business. John

RS
REGINALD S.
Glenn Dale, MD
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Satisfied customer
Very pleasant experience. The gentleman explained step by step what was going on with my car.
John H. from Johnny's Auto Service responded on 03/11/2025 11:48 AM

Thank you Reginald for your business. John

SC
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SHERENE & PATRICK C.
Lanham, MD
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great Customer Service
Have been a customer for many years. Always greeted with a friendly smile by staff. Work completed timely, and honest opinion given if there's a problem. Have recommended family and friends who have always been satisfied with the job done.
John H. from Johnny's Auto Service responded on 03/11/2025 11:46 AM

Thank you Sherene and Patrick for your busineess. John

TB
TYNESHA B.
Bowie, MD
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
9
RepairPal Certified, Customer Satisfied
My brakes had been grinding for 2 days. On the second day, I called Johnny's. They were available the next morning and said they could fix my brakes with same-day service.

Sure enough, they were available and they fixed my brakes with same-day service. Availability, check. Honesty, check.

They fixed my car within a reasonable time, ahead of their promised time. Productive, check.

They gave me an estimate within 30-40 minutes and it was just about what I would expect (thanks, RepairPal). Cost-effective, check.

Now, if you're looking for a place to work remotely while you get repairs done and that's a deal breaker, this is not your place. But it is right at the MARC, so you can hop on and get somewhere fast.

Also, I haven't driven with the new brakes more than 20 miles yet so I can't speak to that yet. But they're honest and give a great warranty, so I'm not worried about it.

Y'all know some shops will flat out lie or waste your time, right along with your money. So when you find a place that's the opposite, you take the time to give them a good review. ;)
John H. from Johnny's Auto Service responded on 03/11/2025 11:45 AM

Thank you Tynesha for your business. John

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