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John's Motor & Transmission Shop

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,324 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Since 1977, John's Motor & Transmission has provided motorists in the North Tonawanda, NY 14120 area with comprehensive auto repair services that include 4x4 Services, AC Repair, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Since 1977, John's Motor & Transmission has provided motorists in the North Tonawanda, NY 14120 area with comprehensive auto repair services that include 4x4 Services, AC Repair, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Inspections and Emissions, Miscellaneous Services, Quick Lube Services, Tires, Towing, Transmission Services and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(716) 695-1567
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
559 Ward Rd North Tonawanda, NY 14120-1711
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John's Motor & Transmission Shop's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,324 Reviews)
Write a Review
Recent Reviews
JR
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John R.
North Tonawanda, NY
Subaru Crosstrek
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
verified customerVerified Customer
7
Last visit
My last visit was in regards to fixing my driver side window. It cost over $200 just for the diagnostic. At an hour and a half work time that seems like cost, not preferred customer price. I was disappointed but will likely continue to have my repairs done there
JV
Jeff V.
North Tonawanda, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent
They are excellent and honest. I would recommend anyone to go to John’s.
Verified Customer
Niagara Falls, NY
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Friendly, Knowledgeable, & Accommodating
I can always count on John’s Motor Shop. They were able to accommodate me last minute when my battery needed to be replaced. Thank you!
MG
Marcus G.
North Tonawanda, NY
Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Marcus said the business did the service in a timely manner and did a good job.
Recommended
DH
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Dennis H.
North Tonawanda, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
prompt and thorough service
customer for years. workers are always helpful, knowledgable.
ME
Michele E.
North Tonawanda, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Michele said they have been a customer for 25 years. They have never done her wrong. They have always treated her well, and her family. They are a very reputable business.
Recommended
MG
Mark G.
North Tonawanda, NY
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Mark said the location, professional, nice people. They explained everything well, the price was up there, the facility and the people were nice. They fixed everything the way that he wanted. He has recommended them.
Recommended
FP
Frank P.
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Oil change
Service was quick and thorough. Workers were very courteous and accommodating.
RF
Rick F.
Buffalo, NY
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
First time visit
Service was good and felt like we treated fairly
Josh
Sparks Glencoe, MD
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great service
Great service all around !
MM
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Mike M.
North Tonawanda, NY
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Strongly recommend
Very knowledgeable technicians, quick service, reasonable prices. I would definitely recommend this shop.
KB
Keith B.
North Tonawanda, NY
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Excellent customer service.
Great service and communication. Will be using them again.
CT
Chuck T.
North Tonawanda, NY
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Righting mistakes of GM dealer malfeasance.
Have been coming to John’s for 15 years. Had an issue that Chevrolet dealers could not repair. The mechanics here troubleshot the issue and everything is working great. I have had other vehicles with complicated issues and have always been happy with the outcome. They have also always been upfront with the prospect of continued dependability of my vehicles.
Mark, Donna, Nick and the crew are top notch.
AR
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Anthony R.
North Tonawanda, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
NYS inspection.
Once again Nick and the crew did a great job 😁
JH
Janine H.
Niagara Falls, NY
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Fast and friendly service.
John’s auto always fixes my car right the first time. Fast, reliable and friendly service.
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