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Keegan Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(327 Reviews)
60
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Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
60
Net Promoter Score ®

Business Details

About

At Keegan Auto, our goal is to deliver the best car and truck repairs in North Hampton, New Hampshire, with a personal, friendly touch. We specialize in advanced diagnostics and diesel engine repairs, and we’re a state licensed safety inspection station. Our ASE Certified technicians have years of dealership experience, enabling us to At Keegan Auto, our goal is to deliver the best car and truck repairs in North Hampton, New Hampshire, with a personal, friendly touch. We specialize in advanced diagnostics and diesel engine repairs, and we’re a state licensed safety inspection station. Our ASE Certified technicians have years of dealership experience, enabling us to provide dealer-quality automotive service without the dealer pricing. ...more

Categories
Auto Repair, Oil Change, Diesel Services
Contact
(603) 964-3005
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
180 Lafayette Rd North Hampton, NH 03862
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Keegan Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(327 Reviews)
Write a Review
Recent Reviews
FA
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Frank A.
North Hampton, NH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/09/2023
0
Did not stand behind their bid for service
I told them I wanted to have my emergency brake cables changed since I had paid to have them unfrozen twice and said I also wanted a price on changing the emergency brake shoes as well. The vehicle did not need diagnosing but they insisted that they could not give me a price until they had looked at it and when I finally got the bill they had added in a charge for diagnosing . I requested a price for changing the front struts as well. I knew one strut was leaking and the vehicle ride was harsh. Late that afternoon they gave me a total price of $2215 for all the work. I asked Kate the person who gave me the quote to break out the cost of the emergency brake cables and shoes since I did not want to spend that much on the vehicle. Kate indicated that to change the emergency brake cables and shoes would be $514. That appeared to be the average price as checked online for the repair so I told them to go ahead with the repair. They said they would have it ready the next day. By late afternoon the next day I called to pick up the vehicle and referenced I was picking up my Highlander which was in for emergency brake cables and shoes and I was informed by Tammy, the owner's wife they only did the shoes the cables would cost an additional $597.63. Tammy, the owners wife said she did not remember the conversation the way I did but the person who gave me the quote was Kate and she said the $514 included all labor and parts and if there were any additional parts beyond the cables and shoes that would be extra and I told her that was acceptable. There was no room for mis understanding it was as clear as could be. They took advantage of me by giving me one price for the cables and shoes and then later claiming it had only been for a portion of the work. I was always very clear I wanted both the cables and shoes changed and feel they did not deal honestly with me. I would not recommend these people for any vehicle service.
JG
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Jeff G.
Rye, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2023
10
Peace of mind
Moved to the area about 18 months ago and needed a good, go to auto service shop. Had the same one in Salem, NH area for 36 years. Found Keegan through a neighbor and they have been great.
KV
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Ken V.
North Hampton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2022
10
During the state inspection an oil pan leak discovered.
When the oil pan leak was discovered in my 2014 Nissan Murano, the mechanic pointed it out to me. Within a short time an estimate was printed. Since this was late in the day, I left the car overnight and the next day, as promised, my car was repaired and at the estimated price.
Everyone was knowledgeable and very courteous. I also brought in my other car for brakes and was told “not needed yet”. So I will definitely go back.
JE
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John E.
Portsmouth, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2022
10
Excellent experience, every time.
Honest mechanics, honest people. I know right? In this day and age. And, I always seem to have the munchies when I pick up my car...?, And I always get a bag of chocolate from the ladies!!! Yay!!!☮️☮️❤️
CP
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Celeste P.
Hampton, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2022
10
Homest !
After many years of searching. Finally found the best!
I can always count on them to be honest, very reasonably priced, and I drive away knowing my car is in good hands.
TK
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Thomas K.
Rye, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
A/C repair
Of course my a/c failed during the recent heat wave. They got us right in and repaired it quickly- great service
Recommended
GB
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Glenn B.
Portsmouth, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020
Excellent?
I’ve been doing Biusness here for over a year, everything from undercoating my truck to oil changes, consistently fair prices and and Good work.G.L.B
Recommended
PM
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Peter M.
Stratham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
Quality Repairs with Longevity
Keegan Auto has been taking care of my 2005 Jeep Grand Cherokee for over 5 years now, which is a car I use every day and now has over 300,126 miles. Keegan's excellent mechanics. attention to detail and willingness to discuss a repair with you and best practices allows you to make an informed decision. Looking forward to keeping it for another 100,000 more miles with Keegan's excellent service. An excellent place to maintain your car or truck.
Recommended
BD
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Bill D.
Rochester, NH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2019
What a joke of a place and filthy!
The owners are the worst people there. They apply parts and charge people without getting ok first. I wouldn't send my worst enemy to that place. If you have a nice or decent car dont go there. There's NO respect for people's property.
Not Recommended
GW
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GARY W.
Portsmouth, NH
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
verified customerVerified Customer
NH Undercoat
Very pleased with the way my frame on my truck looks. Were very thorough, spraying inside doors and tailgate. Will definitely have it done again when needed.
Recommended
PC
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PAUL C.
North Hampton, NH
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2019
verified customerVerified Customer
Exceptionally personable ... comprehensive knowledge concerning Ford Ranger ... skilled mechanics ... timely service with very reasonable expenses
Sorry ... please see above
Recommended
DG
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DIANA G.
Rockport, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
verified customerVerified Customer
Great service, knowledgeable, friendly
I developed an issue with my brakes. They were able to quickly diagnose and fix both rear brakes the next day. Excellent place.
Recommended
FT
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FIRAT T.
Durham, NH
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
verified customerVerified Customer
Professionalism
Keagen Auto is the best I have been to. Super professional. This place is not like others. What makes this place professional is because of the owner, Mike. It’s doesn’t feel like you take your car to a Mechanic but a Doctor.At Keagen Auto you get charged for what you need. I like this place a lot because of its

1. Quality of the work
2. Warranty on Parts
3. Never overprices.
4. Mike( The Owner( I believe))

Not to forget to mention that they have Rental Car system where you can just cruise around while waiting for your car to heal up.
Recommended
Verified Customer
Seabrook, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
verified customerVerified Customer
Trusted Repair Service
I have a high mileage Ford SUV and long commute. I really just want to know my car will work and it’s safe to drive. Mike at Keegan Auto helped me understand what the problems were and provided different options to solve them. A++
Recommended
JR
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JASON R.
Windham, NH
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
verified customerVerified Customer
Excellent Service
Excellent service, honest, fair prices, used a 50 dollar coupon sent to me in mail, very nice and friendly, great work overall pleasure to find a mechanic you can finally trust. Free rental cars are nice as well.
Recommended
Displaying Review 1 - 15 of 327 in total
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