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Ken's Auto Sales

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(366 Reviews)
99
Write a Review
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Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Celebrating our 55th anniversary this year. We offer a no pressure sales department. Most vehicles come with a FREE 1 year/12,000 mile BUMPER TO BUMPER warranty. Every vehicle is clearly marked with make, model, year, miles, equipment and pricing. Every vehicle has been completely serviced from tires, brakes, oil change, tune ups and Celebrating our 55th anniversary this year. We offer a no pressure sales department. Most vehicles come with a FREE 1 year/12,000 mile BUMPER TO BUMPER warranty. Every vehicle is clearly marked with make, model, year, miles, equipment and pricing. Every vehicle has been completely serviced from tires, brakes, oil change, tune ups and anything else found defective at the time of service.

Every vehicle is reconditioned by our staff. We specialize in having the cleanest automobiles in the area. When a vehicle has been purchased all the insurance, registry and inspection sticker is done for you at no extra charge (except sales tax, plates, title fee and inspection sticker). We have no doc charges or gimmicks like our competitors. ...more

Categories
Car Dealer, Auto Repair, Car Maintenance
Contact
(413) 532-7476
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
921 Main St Holyoke, MA 01040
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Ken's Auto Sales 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(366 Reviews)
Write a Review
Recent Reviews
Verified Customer
Westfield, MA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great Experience as Usual
We have 5 cars in my family and we have been taking them all to Ken's for service. Now, I can add a 6th car. I brought my mother in law's car to fix a check engine light issue. The service was quick, friendly and reasonably priced! What more could I ask?
BM
Brian M.
South Hadley, MA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Brian said they are very good at what they do.
Recommended
MW
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MARGARET W.
Holyoke, MA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Maintaining Our Primary Vehicle
When replacing the serpentine belt on our Odyssey ourselves did not completely correct the issue, we brought it to Ken's to finish the job. Diagnosed, fixed, and completed in record time at reasonable cost. The usual exceptional service at Ken's. Highly recommended!
DS
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DIANNE L S.
Chicopee, MA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Over the top!
Outstanding!!
BP
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Brody P.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Advanced Repair and Maintenance
I endeavor to maintain and repair family vehicles myself. However some work is simply beyond my ability level. That is when I turn to Ken's for competent, professional, repair and maintenance, at fair prices. Total confidence with Ken's staff and mechanic Nick.
BP
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Brody P.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
A Business that can be Relied Upon
I endeavor to maintain my vehicles myself but there are times when the task is beyond my ability level.
Those are the times when Ken's comes to the rescue, with fast, reliable, and cost effective repairs. Recommended without any reservations.
DH
Dalton H.
Granby, MA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Dalton said he has gotten all his vehicles from there and they are pretty good at oil changes.
Recommended
JD
Joan D.
Springfield, MA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Joan said she is pleased with the service every time she goes there.
Recommended
DA
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DIANA A.
Holyoke, MA
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
I was in and out in no time.
I have been going to Kens for years now. We bought 3 cars from him, our son bought one of those...we know their cars are the best! Their service is always fast, friendly and kind. They are now in the 3rd generation there, Mike Cashman is the father, then his two young sons joined in and now the sons of the two sons work there. They are just great...and what ever they do to your car, you can trust them. I do and I am very careful who I let service my car, that is why I am at Kens Auto. Diana A.
VP
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VALENTINO M JR P.
West Springfield, MA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
They replaced heater fan motor
Very happy !
RW
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ROBERT W.
Holyoke, MA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Routine Service Grease Job Oil Change
Routine maintenance performed with exceptional professionalism and expertise, at REASONABLE cost.
ES
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ERIKA S.
Chicopee, MA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
9
Good customer service
Been going to Kens for routine maintenence forever. Better, faster and less expensive than anywhere else
DM
David M.
Granby, MA
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
David said they have excellent service.
Recommended
DM
Dave M.
Russell, MA
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Dave said they are a good, honest business that is fair and knowledgeable.
Recommended
RW
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ROBERT W.
Holyoke, MA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Exceptional Care for our New Vehicle
Experienced extreme cold, rain, snow and ice. Let car run stationary for a while to warm it up. Engine light came on and did not go away. Took to Ken's for expert evaluation. Coolant level was low and the overflow tank empty. Pressure tested, found no leaks, and refilled. Showing great interest in the care and maintenance of our relatively new vehicle, we were advised to bring it to the dealership in search of a hidden cause for the engine light coming on. This sage advice, and concern for our vehicle is priceless. Recommend Ken's without any reservation.
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