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Ken's Auto Sales

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(371 Reviews)
99
Write a Review
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Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Celebrating our 55th anniversary this year. We offer a no pressure sales department. Most vehicles come with a FREE 1 year/12,000 mile BUMPER TO BUMPER warranty. Every vehicle is clearly marked with make, model, year, miles, equipment and pricing. Every vehicle has been completely serviced from tires, brakes, oil change, tune ups and Celebrating our 55th anniversary this year. We offer a no pressure sales department. Most vehicles come with a FREE 1 year/12,000 mile BUMPER TO BUMPER warranty. Every vehicle is clearly marked with make, model, year, miles, equipment and pricing. Every vehicle has been completely serviced from tires, brakes, oil change, tune ups and anything else found defective at the time of service.

Every vehicle is reconditioned by our staff. We specialize in having the cleanest automobiles in the area. When a vehicle has been purchased all the insurance, registry and inspection sticker is done for you at no extra charge (except sales tax, plates, title fee and inspection sticker). We have no doc charges or gimmicks like our competitors. ...more

Categories
Car Dealer, Auto Repair, Car Maintenance
Contact
(413) 532-7476
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
921 Main St Holyoke, MA 01040
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Ken's Auto Sales 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(371 Reviews)
Write a Review
Recent Reviews
JR
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JOHN E R.
Chicopee, MA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
very satisfied
Excellent service
CB
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CRAIG B.
Broad Brook, CT
Lexus GX 460
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
TPMS Installed
Once again, nothing but great things to say about the service at Ken’s Auto Sales. From selling cars to service, their caring, kindness, and professionalism, is far beyond what I have ever received at any dealership! Will continue going there and being a lifetime customer! Thanks Ken’s!
SK
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STANLEY K.
Holyoke, MA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Ken.s Auto Service great people
great people, great service
Your Trusted S. from Ken's Auto Sales responded on 04/16/2025 12:10 PM

Thank you for the nice comments...

SL
Scott L.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Scott said they are a family business and are very good to customers.
Recommended
Your Trusted S. from Ken's Auto Sales responded on 04/16/2025 12:12 PM

Thank you Scott we appreciate your business.

Verified Customer
Westfield, MA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great Experience as Usual
We have 5 cars in my family and we have been taking them all to Ken's for service. Now, I can add a 6th car. I brought my mother in law's car to fix a check engine light issue. The service was quick, friendly and reasonably priced! What more could I ask?
BM
Brian M.
South Hadley, MA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Brian said they are very good at what they do.
Recommended
MW
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MARGARET W.
Holyoke, MA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Maintaining Our Primary Vehicle
When replacing the serpentine belt on our Odyssey ourselves did not completely correct the issue, we brought it to Ken's to finish the job. Diagnosed, fixed, and completed in record time at reasonable cost. The usual exceptional service at Ken's. Highly recommended!
Your Trusted S. from Ken's Auto Sales responded on 04/16/2025 12:12 PM

Thank you for the nice review!!!

JC
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Julia C.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Trust them to be honest and fair
I’ve bought a car from Ken’s, and have my regular maintenance done by them.
I wouldn’t go anywhere else.
Your Trusted S. from Ken's Auto Sales responded on 04/16/2025 12:13 PM

Thank you Julia for the great review.

DS
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DIANNE L S.
Chicopee, MA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Over the top!
Outstanding!!
Your Trusted S. from Ken's Auto Sales responded on 04/16/2025 12:14 PM

Thank you Dianne for the great comments..

BP
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Brody P.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Advanced Repair and Maintenance
I endeavor to maintain and repair family vehicles myself. However some work is simply beyond my ability level. That is when I turn to Ken's for competent, professional, repair and maintenance, at fair prices. Total confidence with Ken's staff and mechanic Nick.
BP
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Brody P.
Holyoke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
A Business that can be Relied Upon
I endeavor to maintain my vehicles myself but there are times when the task is beyond my ability level.
Those are the times when Ken's comes to the rescue, with fast, reliable, and cost effective repairs. Recommended without any reservations.
DH
Dalton H.
Granby, MA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Dalton said he has gotten all his vehicles from there and they are pretty good at oil changes.
Recommended
JD
Joan D.
Springfield, MA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Joan said she is pleased with the service every time she goes there.
Recommended
DA
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DIANA A.
Holyoke, MA
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
I was in and out in no time.
I have been going to Kens for years now. We bought 3 cars from him, our son bought one of those...we know their cars are the best! Their service is always fast, friendly and kind. They are now in the 3rd generation there, Mike Cashman is the father, then his two young sons joined in and now the sons of the two sons work there. They are just great...and what ever they do to your car, you can trust them. I do and I am very careful who I let service my car, that is why I am at Kens Auto. Diana A.
VP
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VALENTINO M JR P.
West Springfield, MA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
They replaced heater fan motor
Very happy !
Displaying Review 1 - 15 of 371 in total
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