business image

Kross Mitsubishi

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(23 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(780) 465-5252

Business Hours

Mon
10:00 AM - 8:00 PM
Tue
10:00 AM - 8:00 PM
Wed
10:00 AM - 8:00 PM
Thu
10:00 AM - 8:00 PM
Fri
10:00 AM - 6:00 PM
Sat
10:00 AM - 6:00 PM
Sun
closed
* America/Edmonton
9605 34th Avenue Edmonton, AB T6E 5W8 Canada
Kross Mitsubishi's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(23 Reviews)

MB
gravatar
MALO B.
Edmonton, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Thank you at aaron and sam
Very good services.

JL
gravatar
JANINE L.
Edmonton, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Aaron Glena was great as always
I was happy to be contacted as the new interest rates were considerably lower than what they were when I purchased my Eclipse Cross, so not only did I get an upgrade to a higher model for just a fraction more, I save in the long run on my interest.
All the staff were great and I was in and out in a matter of a few days!
Highly recommend this dealership. I have been using them for over 13 years

PS
gravatar
PATRICIA S.
St. Albert, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Mike's the best !!!
They we're very helpful and was able to work around my busy schedule. I would recommend them in a heartbeat.

JL
gravatar
JOMARIE L.
Edmonton, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
They are very easy to deal with.
I had a great experience at Mitsubishi when purchasing my new Mitsubishi Eclipse Cross. The staff Aaron and Sam was incredibly helpful and knowledgeable, guiding me through the options and answering all my questions. I never felt pressured, and they worked with me to find the right financing option. The car was in perfect condition, and the paperwork process was quick and easy. After purchasing, the service team has been responsive and made sure I was satisfied. Overall, a smooth and positive experience. Highly recommend this dealership for anyone interested in a Mitsubishi!

CM
gravatar
CORRINE M.
Chipman, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Happy with my Mitsubishi
I loved my old vehicle and didn't want to get rid of it but because of a desig flaw I couldn't keep it. Shiva and the rest of the team at Kross Mitsubishi made the process of finding and buying a new car very easy and not so stressful.

TC
gravatar
TAYLOR C.
Beaumont, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great experience
Aaron was amazing to work with! He made the process very straightforward and explained everything well. Couldn’t be happier!

LK
gravatar
Lorna K.
Beaumont, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
10
Outstanding sales from Mike
Our household has purchased 3 new vehicles from Mike in less than 2 years. He explains the mechanics of the vehicle in a way everyone can understand. He sets up a comfortable atmosphere and there is NO pressure to purchase...we just happened to need a vehicle! We trust the Mitsubishi make with our lives.
Sam made the finance part of it easy to understand and was very helpful! Mike and Sam are our Mitsubishi family.

Mike was the first person we encountered at the dealership as he was opening up the sales floor....early bird gets the worm!

Thanks again for all your help!

RP
gravatar
RUPALI P.
Edmonton, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great Experience with Aaron Glena!
We had a fantastic experience buying our Mitsubishi Outlander from Kross Mitsubishi, thanks to Aaron Glena. He was knowledgeable, patient, and honest, making the process smooth and stress-free. Highly recommend him for anyone looking to buy a car!

GF
gravatar
GIANCARLO F.
Edmonton, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Thanks Again!
We lost our 15yr old Mitsu in an accident, and started the shopping. We looked
to another Mitsu, but shopped other makes too, so went to a few dealers, but seemed none really wanted our business without a trade in. When we went to Kross, we by chance ran into Aaron who sold us the car in 2009. He went above and beyond to answer our questions and concerns, and gave us options within our budget, and offered us a good deal.

Then Sharif and Sam in finance took care of us, making financing easy. Financing stage has always been the bane of my existence, but Sam was made it effortless, and found some sweet Mitsubishi loyalty packages, giving us an incredible loan rate, which was already impressive. He got everything ready for insurance and registration, and then Sam and Aaron made delivery super easy and fun. We started off 15 years ago, but they still wanted to maintain the relationship. Thank you again Team Kross!!

WB
gravatar
WILLIAN B.
Sherwood Park, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Excellent customer service
The staff there were wonderful and were really willing to work with me to earn my business. I am very happy with the experience that I had at this dealership.

NE
gravatar
NESTOR-JAKE E.
Edmonton, AB
Mitsubishi RVR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great service
Went above and beyond to exceed expectations and made the purchase process very comfortable and easy

CB
gravatar
CASANDRA B.
Leduc, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Always excellent
We have bought 2 vehicles from Kross, 6 years apart. And the service has done nothing but get better. Definitely recommend Aaron, he's so easy to deal with.

WP
gravatar
WILLY P.
Edmonton, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Great service
The salesperson, Estephany is great and help with guidance. Thanks!

DD
gravatar
Dipayan D.
Edmonton, AB
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/30/2024
0
This Dealership holds deposit. Ashian community be carefully
Unprofessional and not sure how do they run business. This hold $ for last 6 months.

DD
gravatar
Debu D.
Edmonton, AB
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/30/2024
0
if English is not your first language should not buy form this dealership as they hold your deposit
Please try to avoid this dealership, as they are holding our deposit almost 7 months.

Displaying Review 1 - 15 of 23 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.