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LA Auto Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(344 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

LA Auto Center has been serving the local Los Angeles community since 2009. We are a AAA Approved Repair Facility that is commitment to providing a high level of customer service, as verified by our customer's unbiased reviews we received over the last 10 years. LA Auto Center features a team of experienced individuals who have almost 90 LA Auto Center has been serving the local Los Angeles community since 2009. We are a AAA Approved Repair Facility that is commitment to providing a high level of customer service, as verified by our customer's unbiased reviews we received over the last 10 years. LA Auto Center features a team of experienced individuals who have almost 90 years of experience in the automotive industry. This experience, coupled with the automotive tools and computer diagnostics you would expect to see of a shop of our caliber make LA Auto Center a good place for professional repairs and service. The work we perform is backed by a 24-month / 24,000-mile warranty. Rental cars, early bird drop off, and a clean waiting area with wireless Internet are all available for your convenience. ...more

Categories
Car Maintenance, Auto Maintenance, Oil Change
Contact
(213) 747-2847

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1129 W Washington Blvd Los Angeles, CA 90015
LA Auto Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(344 Reviews)

JH
JOSEPH H.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Saved Time Saved Money
They saved me money, time, and treated me with respect.

RM
RAY M.
Los Angeles, CA
Mercedes-Benz 450SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Helped me out of a jam.
I was towed in with a dead fuel pump on an old Benz. They don't have a Benz tech so he called around but no one could take me. He offered to do the repair saying his guys are good, but not Benz certified. They did a fine job n i was on the road the next day. Very clean shop. Professional. 10 out of 10.

RL
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RENEE L.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Car tune up
Always the most professional service.
Total trust in their care of our cars

PO
PATRICIA O.
Los Angeles, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
verified customerVerified Customer
7
Got the job done.
I came in for a specific service and they got the required parts quickly enough as they were not in stock. The waiting room was comfortable with complimentary coffee and water but no outlets to use if you are waiting long and need to recharge your phone. Friendly and polite service from staff.

JP
JOHN P.
West Hollywood, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2025
verified customerVerified Customer
8
Good
Great friendly knoweable

SM
SCOTT M.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
I am always treated good and they always take good care of my vehicle
I have been going to LA Auto Center for a few years now. They have always taken good care of me and my vehicle. They tell you upfront what the problem is and how much it’s going to cost. And they will definitely work with you. It’s nice to know that there are still people on this side of the auto industry that are honest.

Although I do not know the names of all the technicians I do know David and Sergio, and they have always been awesome.

JS
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JENNIFER S.
Santa Monica, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent service!
.....

RA
RAYMUNDO A.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great work
All the work done on my car came out great and car is now running well!

ET
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EMILY T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Great!!
The service was amazing! Everyone was nice! The service was quick, reasonably priced, could not be better!! Super happy with everything!

SW
STEPHANIE W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Sergio and his people are the BEST!!! From a young woman!!
I'm a young woman in her 20s navigating car troubles/maintenance as an adult. LA Auto Center is by FAR the best customer experience I've ever had.

Everyone in the shop is super respectful, polite, knowledgeable, and caring. Any questions that I have Sergio spends time to explain in full detail to me!! He even will explain the issue and protocol multiple times if I'm still confused.

I really really appreciate that, because I'm just trying to learn more about my car and take proper care of it. He also is clear about all the different options that I can take!! I ordered a part online and he helped install it -- saving me about $150 overall. Super happy that I came here, and they will have a loyal customer for a long time!!

DB
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DARNELL B.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Customer service is outstanding every time I go there. I’m very satisfied with the work.
I’ve been bringing my car here for almost 2 years now and it feels good to bring my car to a mechanic shop instead of a butcher shop, you see I have a 1995 Buick LeSabre that I cherish I know when I bring it here it’s in good hands. I trust their work and I know they got my best interest at heart

LR
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LI R.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Fantastic auto repair shop!!
L.A. Auto is the very best auto repair shop around! Sergio and his team are professional, prompt, expert mechanics, and genuinely very friendly people. They've taken excellent care of my car for years and I'll be a loyal customer for life.

DS
DAISY S.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Fast and Informational
Amazing service and it was fast too , super informative

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Estimate given for future work on car
I was provided helpful information to help further my decisions with future work. I felt no pressure to move at a quicker pace. I felt a weight lifted .I appreciate their service.

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Great service!
Sergio and David were helpful in my car service. They were transparent in communication and pricing. They also kept me updated and held to the completion time they promised.

Displaying Review 1 - 15 of 344 in total
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