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Lakewood Ford

Average Score
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(27 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Lakewood Ford is proud to present our wide selection of vehicles. Our sales staff will make the car buying experience as hassle free as possible. Lakewood Ford is proud to present our wide selection of vehicles. Our sales staff will make the car buying experience as hassle free as possible.

Categories
New Car Dealer
Contact
(800) 782-4760
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
11503 Pacific Highway SW Lakewood, WA 98499

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Lakewood Ford is proud to present our wide selection of vehicles. Our sales staff will make the car buying experience as hassle free as possible. Lakewood Ford is proud to present our wide selection of vehicles. Our sales staff will make the car buying experience as hassle free as possible.

Categories
New Car Dealer
Contact
(800) 782-4760
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
11503 Pacific Highway SW Lakewood, WA 98499

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Lakewood Ford is proud to present our wide selection of vehicles. Our sales staff will make the car buying experience as hassle free as possible. Lakewood Ford is proud to present our wide selection of vehicles. Our sales staff will make the car buying experience as hassle free as possible.

Categories
New Car Dealer
Contact
(800) 782-4760
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
11503 Pacific Highway SW Lakewood, WA 98499
All Departments' Reviews
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3.3
(27 Reviews)

MW
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MICHAEL W.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2017
verified customerVerified Customer
Category: Service
Courteous and prompt service from the service desk
technician got my car in and serviced in a timely manner.
Recommended

AG
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ANDREW G.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2017
verified customerVerified Customer
Category: Service
Great Responsive Car Maintenance
Pleasant, efficient and reasonable service. It's easy to make an appointment, work is done in a timely manner, staff are always helpful, professional, and pleasant. They go above and beyond. I have stopped in without an appointment for various matters and they always assist me.
Recommended

LA
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LEE A.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2017
verified customerVerified Customer
Category: Sales
Not blank
Overall very good. Single requested part (paid for) not present at delivery. Will be corrected this week
Recommended

AO
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ALTON O.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2017
verified customerVerified Customer
Category: Service
Great service
Great job thanks .
Recommended

JF
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JOHN F.
Washington
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2017
verified customerVerified Customer
Category: Service
Very very poor mechanics
Very very poor mechanics
Not Recommended

FH
gravatar
FRED H.
Washington
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/28/2017
verified customerVerified Customer
Category: Service
Short stay time.
Short time to wait.
Recommended

MA
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MARK A.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2017
verified customerVerified Customer
Category: Service
Service Department
Jim has put together a great crew. I live in Des Moines WA and drive by 5 different Ford Dealers to get to Lakewood Ford. The Service Department is that good. I trust them. Dave Alger is the best service writer. He knows his stuff, is always friendly and very helpful.
Recommended

MS
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MARVIN S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2017
verified customerVerified Customer
Category: Service
Ford centric...
I enjoy my visits with Lakewood Ford. The staff understands the commitment of caring for my vehicle and I like that...
Recommended

RT
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ROBERT T.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2017
verified customerVerified Customer
Category: Service
good service
yes
Recommended

MK
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MICHAEL K.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2017
verified customerVerified Customer
Category: Service
Great Customer Service
Always great customer service and I was able to schedule my oil change exactly when I needed to.
Recommended

JR
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JAMES R.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2017
verified customerVerified Customer
Category: Service
Good people
I am very satisfied with thier work.
Recommended

JB
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JENNIFER B.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2017
verified customerVerified Customer
Category: Service
A few rotten apples can ruin the bunch
I have complete confidence in the mechanics that work behind the scene. My car is running strong and I thank you for the time it took you to do routine maintenance and completing recall repairs that were needed.
Customer service and communication needs work at the service check-in desk and on the phone. I was ignored when coming into service department to check-in for my scheduled appointment. I was not called with any updates on my car and my car took 3 more days than expected to complete the work. If it weren't for the loaner car that I arranged before dropping my car off this would have been an extreme hardship to be without my car as that is my only transportation.
Recommended

BC
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BRET C.
Washington
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/26/2017
verified customerVerified Customer
Category: Service
Service needs overhaul
Had to return to have previous work worked on again. Had to pay another 100.00 deductible on a issue that originated from a previous repair. Had my truck there for a week for a valve cover gasket.
Not Recommended

DM
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DAVID M.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2017
verified customerVerified Customer
Category: Service
Engine replacement
I brought my 2010 F-150 Harley-Davidson in to have a "check engine" light analyzed.

Ended up getting my entire engine replaced due to metal fragments contaminating and causing irrevocably damage.

Replacement was done under warranty.

Customer Service manager, Robert, demonstrated a sincere desire to make sure that we had a suitable loaner vehicle for the duration of the repairs and kept us informed of the status throughout the process.

I am pleased with the quality of work as well as the high degree of customer experience.

I can with all confidence endorse and recommend the Lakewood Ford Service Department.
Recommended

AC
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ALLEN C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2017
verified customerVerified Customer
Category: Service
Got the job done
Changed oil and filter (we think), rotated tires, performed vehicle check, answered questions re possible recall. Took about an hour.
Recommended
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