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SureCritic / Lee Rollins Firestone
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Lee Rollins Firestone

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(797 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(858) 457-3133
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
5760 Miramar Rd San Diego, CA 92121-2523
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Lee Rollins Firestone's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(797 Reviews)
Write a Review
Recent Reviews
RB
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ROBIN B.
San Diego, CA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
New owners, same exceptional service!
George and Gabe made us feel back at home, as Marc and Vinnie reassured us of their qualifications!
Sam was friendly and went out of his way to let us know everything was done and then some!
Thank you all for the outstanding service!
MS
Malissa S.
California
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Malissa said they were very helpful with the needs she had. They did it in a timely manner. She worked with Vinny, she says he was great.
Recommended
WK
William K.
Diamond Bar, CA
Toyota Prius Prime
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
William said Sam was super-informative, helpful, let him know what damage was done to his vehicle and he was nice.
Recommended
Verified Customer
San Diego, CA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Monica
We have been going to Lee Rollins Firestone for more than 20 years. We had amazing customer service as usual. Will definitely continue to get our cars serviced at Lee Rollins!
TE
Thomas E.
California
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Thomas said he got in, got a tire, and got out.
Recommended
SR
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SYNTHIA R.
San Marcos, CA
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Service your car the right way
Thank you guys for always getting my old truck back on the road. You do great work and let the customer what’s wrong and do what needs to be done. Thanks guys!!
MC
Margarett C.
San Diego, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Margarett said they were very helpful. They made her comfortable while she waited and they offered her a ride home. She really appreciated that.
Recommended
JR
Jason R.
Signal Hill, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Jason said he has been going there for years and he trusts them with his vehicle.
Recommended
JT
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JUDY T.
San Diego, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
The Best
I have been going to Lee Rollins Firstone since the 1980's and have received the best work and the management is the best.
AM
Alex M.
California
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Alex said they always take care of him. He's been going there for 7 years. He likes the guys there, Vinnie is the best. They don't try and overcharge him.
Recommended
MP
Matthew P.
California
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Matthew said they do not push him to get things he does not need and they tell him what important service he will need in the future.
Recommended
RB
Ross B.
California
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Ross said this business was prompt and had good communication, he also liked dealing with the business.
Recommended
AR
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AUSTIN R.
Toyota Corolla
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/23/2025
verified customerVerified Customer
0
Overpriced
Too expensive and wanted to charge me for unnecessary work. Very dishonest and not transparent at all. Extremely unprofessional and unpleasant mechanics.
SR
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SYNTHIA R.
San Marcos, CA
Volkswagen CC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
9
Oil service
Brought my car in for an oil service didn’t have an appointment and holiday was told it would be awhile. It was about 2 hours but was able to get the service done. Thanks guys always good to see you
DT
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DAVID T.
San Diego, CA
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Starter replaced.
I’ve been going to Lee Rollins for over 30 years. All the front desk counter service managers are wonderful. They are knowledgeable and they always courteous and take care of me. Thank you.
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