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Lee Rollins Firestone

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(794 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(858) 457-3133

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
5760 Miramar Rd San Diego, CA 92121-2523
Lee Rollins Firestone's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(794 Reviews)

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Monica
We have been going to Lee Rollins Firestone for more than 20 years. We had amazing customer service as usual. Will definitely continue to get our cars serviced at Lee Rollins!

TE
Thomas E.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Thomas said he got in, got a tire, and got out.
Recommended

SR
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SYNTHIA R.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Service your car the right way
Thank you guys for always getting my old truck back on the road. You do great work and let the customer what’s wrong and do what needs to be done. Thanks guys!!

MC
Margarett C.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Margarett said they were very helpful. They made her comfortable while she waited and they offered her a ride home. She really appreciated that.
Recommended

JR
Jason R.
Signal Hill, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Jason said he has been going there for years and he trusts them with his vehicle.
Recommended

JT
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JUDY T.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
The Best
I have been going to Lee Rollins Firstone since the 1980's and have received the best work and the management is the best.

AM
Alex M.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Alex said they always take care of him. He's been going there for 7 years. He likes the guys there, Vinnie is the best. They don't try and overcharge him.
Recommended

MP
Matthew P.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Matthew said they do not push him to get things he does not need and they tell him what important service he will need in the future.
Recommended

RB
Ross B.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Ross said this business was prompt and had good communication, he also liked dealing with the business.
Recommended

AR
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AUSTIN R.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/23/2025
verified customerVerified Customer
0
Overpriced
Too expensive and wanted to charge me for unnecessary work. Very dishonest and not transparent at all. Extremely unprofessional and unpleasant mechanics.

SR
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SYNTHIA R.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
9
Oil service
Brought my car in for an oil service didn’t have an appointment and holiday was told it would be awhile. It was about 2 hours but was able to get the service done. Thanks guys always good to see you

DT
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DAVID T.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Starter replaced.
I’ve been going to Lee Rollins for over 30 years. All the front desk counter service managers are wonderful. They are knowledgeable and they always courteous and take care of me. Thank you.

FP
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FRED P.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Lee Rollins always delivers!
Lee Rollins has taken care of our cars for over 20 years. They always provide excellent and honest service, and we feel valued as customers. We recommend them very highly!!

CH
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CHRIS H.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Professional, fair and honest
It doesn't matter what service advisor you talk with. They're all great, knowledgeable and courteous. This time their service was needed for a couple troubleshooting processes.
The entire team, service reps, technicians, supply personnel didn't miss a beat. Diagnosed, scheduled and made the needed repairs at our availability. You can't go wrong using the Lee Rollins Firestone teams for you vehicles care.

NU
NADIA U.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Always the BEST crew/service
Only place we’ve taken our vehicles for the past 8 years…It always WAS AND STILL IS because these guys are simply top notch professionals. We’ve always fealt that our cars were in great hands. Their exemplary service hasn’t declined I E bit, which is very hard to come by these days.

Displaying Review 1 - 15 of 794 in total
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