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SureCritic / Lee Rollins Firestone
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Lee Rollins Firestone

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(802 Reviews)
96
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(858) 457-3133
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
5760 Miramar Rd San Diego, CA 92121-2523
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Lee Rollins Firestone's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(802 Reviews)
Write a Review
Recent Reviews
DJ
David J.
San Marcos, CA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
Category: Service
David said he's been going there for close to 30 years and they've always done fantastic work. He knows them and trusts them, they're honest, and they tell him what needs to be done and what doesn't. They're a great group of people.
Recommended
MH
Massieka H.
California
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Massieka said she went in to other places to shop around after coming in and she realized they had a great service to offer her here. They were very transparent about what her vehicle needed and they made sure she was safe on the road. They offered financing for the cost of the tires which she felt was life saving for her, and also that they were doing a great service and helping the community by offering something like this. They did a really good job, they educated her, and they got her in and out to the best of their ability. She felt she could trust them and they even offered her a ride to work. They handled her very well, they were eager to help, and they were very professional and very friendly, they made her feel comfortable.
Recommended
Verified Customer
San Diego, CA
Ford Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Excellent professional service!
Long time customers and always reliable and trustworthy.
SA
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SOO A.
San Diego, CA
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Out of alignment
We’ve been taking our cars here for many years. Each visit we know to expect exceptional service and friendly helpful people. This visit needed alignment service, as it got knocked around by a pothole I could not avoid. We dropped it off in the morning and picked it up in the afternoon. It drives so much better now! Thanks Firestone!
SR
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Synthia R.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
9
Flat tire
I had a flat tire on new tires that I just purchased a few months ago. Called the guys took my car to they fixed it no problems. They always take care of me. Thanks Lee Rollins
RB
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ROBIN B.
San Diego, CA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
New owners, same exceptional service!
George and Gabe made us feel back at home, as Marc and Vinnie reassured us of their qualifications!
Sam was friendly and went out of his way to let us know everything was done and then some!
Thank you all for the outstanding service!
MS
Malissa S.
California
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Malissa said they were very helpful with the needs she had. They did it in a timely manner. She worked with Vinny, she says he was great.
Recommended
WK
William K.
Diamond Bar, CA
Toyota Prius Prime
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
William said Sam was super-informative, helpful, let him know what damage was done to his vehicle and he was nice.
Recommended
Verified Customer
San Diego, CA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Monica
We have been going to Lee Rollins Firestone for more than 20 years. We had amazing customer service as usual. Will definitely continue to get our cars serviced at Lee Rollins!
TE
Thomas E.
California
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Thomas said he got in, got a tire, and got out.
Recommended
SR
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SYNTHIA R.
San Marcos, CA
Chevrolet S-10
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Service your car the right way
Thank you guys for always getting my old truck back on the road. You do great work and let the customer what’s wrong and do what needs to be done. Thanks guys!!
MC
Margarett C.
San Diego, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Margarett said they were very helpful. They made her comfortable while she waited and they offered her a ride home. She really appreciated that.
Recommended
JR
Jason R.
Signal Hill, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Jason said he has been going there for years and he trusts them with his vehicle.
Recommended
JT
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JUDY T.
San Diego, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
The Best
I have been going to Lee Rollins Firstone since the 1980's and have received the best work and the management is the best.
AM
Alex M.
California
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Alex said they always take care of him. He's been going there for 7 years. He likes the guys there, Vinnie is the best. They don't try and overcharge him.
Recommended
Displaying Review 1 - 15 of 802 in total
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