business image

Legacy Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(80 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Our Certified Mechanics, and representatives are committed to providing you with an excellent service experience. We have experience in domestic, and import vehicles. Our Certified Mechanics, and representatives are committed to providing you with an excellent service experience. We have experience in domestic, and import vehicles.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(910) 399-2313

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2841 Carolina Beach Rd Ste.7 Wilmington, NC 28412-1804
Legacy Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(80 Reviews)

DR
DARLENE R.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Excellent Service
Excellent service, Julie and Ricky awesome with customer service.

GS
GEORGE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Pre inspection
Legacy is the greatest. The money we spent saved us 12,000 on a fiasco down the road. Their technician knows more about cars than anyone I have known in a long time. Definitely the best in this region!
The Team at L. from Legacy Auto Service responded on 04/10/2025 11:28 AM

We're glad to hear that your experience with us turned out to be such a win! Saving $12,000 is no small feat—consider us your financial superheroes in the world of auto service. Our technicians do have a knack for sniffing out problems before they escalate, and we’ll make sure to pass along your praise to them. It's our mission to stay ahead of the game for our valued customers. We're committed to keeping your vehicle in top shape and your wallet happy!

The Team at L. from Legacy Auto Service responded on 04/10/2025 11:31 AM

We're glad to hear that your experience with us turned out to be such a win! Saving $12,000 is no small feat—consider us your financial superheroes in the world of auto service. Our technicians do have a knack for sniffing out problems before they escalate, and we’ll make sure to pass along your praise to them. It's our mission to stay ahead of the game for our valued customers. We're committed to keeping your vehicle in top shape and your wallet happy!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great job!
We rely on Legacy Auto for all the repairs that keep our 2009 BMW running. They offer great reliable service.
The Team at L. from Legacy Auto Service responded on 04/03/2025 10:56 AM

We're so glad to hear that you can count on us to keep your 2009 BMW purring like a well-tuned machine. It's always a joy to help our customers maintain their vehicles with reliable service. Here’s to many more miles together!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Very pleased with checking out my car.
Very pleased again very satisfied.Stopped in without an appointment asked if maybe they could inspect my car for me. Everyone was so willing and polite yes, they said they could which was very nice of them without an appointment they are a very busy auto service shop. They are very careful and complete with checking your whole car over.
The Team at L. from Legacy Auto Service responded on 04/03/2025 11:00 AM

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It’s always our goal to provide excellent service, even on short notice. We're glad you appreciated the care and attention we gave while inspecting your car. We truly value your feedback and look forward to serving you again in the future!


DB
DAVID B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
8
Good place to get your vehicle work on
Did a good job working on my truck. I recommend them to any one that needs there vehicles work on.And the price is fair to other places that i have been .Thank you.

MS
Marilou S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Amazing
The staff are friendly and knowledgeable. This will definitely be my new place to fix my car.

FO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great Service - Engine trouble
Our car was leaking anti-freeze and brought it to Legacy Auto Service to have it looked at. The people are great, honest and went out of their way to help us and give us the best options available. They called the dealer to see if there was any kind of warranty first to help us. They gave us information and estimates before doing any work which was great. Great communication , and follow up. We spoke to Julie and she was very helpful and pleasant. Prices are good and we find them to be trustworthy. Highly recommend

BB
gravatar
Bill B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
10
Service
Always a pleasure dealing with the Legacy team

BB
gravatar
Bill B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Always a pleasure dealing with the Legacy crew
Always a pleasure dealing with the Legacy crew!!

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Legacy Auto
Always get good service. I can trust the work that is done. I have been taking my car there for a long time.

SD
Sharon D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Great service as usual!
I take all our cars to Legacy. I’ve been with Rafik way back when he had a garage on Carolina Beach. He tells me what I need to get done and lets me know what I may have to get done in the future. He’s never tried to up sell me and always looks out to see if he can save me any money. Jasmine and Julie at the front desk are always friendly, professional and helpful. I highly recommend Legacy to all my friends and family.

RB
gravatar
Rakeem B.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Above & beyond
Very nice people, quick, and dependable. Overall great job!

JE
JOHN E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Always great
The work that is done on your vehicle will be done right no short cuts and will continue to take my truck to legacy anytime I have issue

JV
JOEY V.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Ive have 3 vehicles and that's the only place I trust to work on my cars, otherwise I'll do it myself
Ive know the owner and he's a good person and honest

TH
gravatar
TOM H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Great honest service
Reliable trustworthy auto services. Very good mechanics, excellent customer service , I recommend them to all my friends.

Displaying Review 1 - 15 of 80 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.