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Lonsbury Garage

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(10 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Lonsbury Garage has been serving the Steuben County area since 1951. Lonsbury Garage has been serving the Steuben County area since 1951.

Categories
Auto Repair, Diesel Services, Heavy Truck Repair
Contact
(260) 665-5165

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
208 Mechanic St Angola, IN 46703
Lonsbury Garage's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(10 Reviews)

RB
gravatar
Richard B.
Fremont, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/21/2024
0
Hey Jesus, your people are making you look bad, again.
They have wrenches made into a cross, but they screwed me like the devil would. I do not recommend doing business with these people. My radiator has a leak in the top part of the radiator. They said they replaced the radiator. I took it back because it was still leaking in the same spot. They charged me another 120 bucks to test my system; and then they put a clamp on that they forgot to put on. I didn't ask them to test my system. I just wanted them to fix what they were supposed to fix the first time and they still charged me 120 bucks to fix their mistake. The thing I can't understand is it is still leaking at the top part of the radiator. Almost 1300 dollars later and I still have the same problem I had when I took it there the first time. If I worked there, I would find another job because I don't treat people this way. They saw me coming and did a number on me. Not happy at all. I would rate them a lot lower, but one star is as low as I can go.

EM
Evan M.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
verified customerVerified Customer
Category: Service
Evan said the people were very helpful.
Recommended

TN
Terry N.
Fremont, IN
Ford RV Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2019
verified customerVerified Customer
Category: Service
Terry said the place is really, really good. They are expensive, no question, but worth it. They are thorough and go into detail. They are the best around. He takes his specialty vehicle and other stuff there.
Recommended

BM
Brandon M.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
verified customerVerified Customer
Category: Service
Brandon said the mechanic did what he wanted and everything turned out great.
Recommended
Stephan C. from Lonsbury Garage responded on 04/11/2019 12:25 PM

Thank you Brandon for your great review! 

Stephan Cairl
Lonsbury Garage

BB
Bill B.
Coldwater, MI
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
verified customerVerified Customer
Category: Service
Bill said the service was very quick and done with exactness.
Recommended
Stephan C. from Lonsbury Garage responded on 04/11/2019 12:25 PM

Thank you so much Bill for the excellent review! We appreciate your business. 

Stephan Cairl
Lonsbury Garage

JP
gravatar
JOHN / HEATHER P.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2019
verified customerVerified Customer
Oil Change & Tire rotation
Always professional and timely. Just had an oil change and tire rotation. Prices are very reasonable. They do a full overview checkup to make sure car is safe and functional, as part of the service.
Recommended
Stephan C. from Lonsbury Garage responded on 04/11/2019 12:26 PM

Thank you John and Heather for your continued business. You are great customers. Thank you for the excellent review!

Stephan Cairl
Lonsbury Garage

IK
Ivan K.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2019
verified customerVerified Customer
Category: Service
Ivan said their service was great.
Recommended
Stephan C. from Lonsbury Garage responded on 04/11/2019 12:26 PM

Thank you Ivan for the nice review!

Stephan Cairl
Lonsbury Garage

MS
Melissa S.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
verified customerVerified Customer
Category: Service
Melissa said the business is always friendly and they do good work. She added the staff members followed up when it was done, and they seemed to care.
Recommended
Stephan C. from Lonsbury Garage responded on 04/11/2019 12:27 PM

Thank you Melissa for your kind words about our company. It is greatly appreciated. 

Stephan Cairl
Lonsbury Garage

LS
Lee S.
Angola, IN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2019
verified customerVerified Customer
Category: Service
Lee said the business is real good and they answered all his questions.
Recommended
Stephan C. from Lonsbury Garage responded on 04/11/2019 12:24 PM

Good afternoon Lee,

Thank you so much for leaving us a review and recommending us to other futur customers. We are very thankful for you and your kind words. I was curious to see as to why we got only 3 stars from you however. If there is anything we can do to improve your visit here, please don't hesitate to let us know. 


Stephan Cairl
Lonsbury Garage

DK
gravatar
DEVEN K.
Angola, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2019
verified customerVerified Customer
Great Garage!
Always a great experience when I visit Lonsbury Garage!
Recommended
Stephan C. from Lonsbury Garage responded on 04/11/2019 12:28 PM

Thanks Deven for the great review, I'm glad we were able to help you. 

Stephan Cairl
Lonsbury Garage

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