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Lou's Total Car Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,165 Reviews)
87
Write a Review
Schedule Appointment

Score Details

5 stars
86%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa. Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(239) 278-1682
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5050 S Cleveland Ave Fort Myers, FL 33907
Get Directions
Lou's Total Car Care 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,165 Reviews)
Write a Review
Recent Reviews
AV
Allen V.
Fort Myers, FL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Allen said they were thorough. He said they came out and explained everything in detail when the work was done.
Recommended
FR
Feolice R.
Fort Myers, FL
Chevrolet Impala
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Feolice said he was overcharged for the service and repairs that was done. He has a new issue with the power steering pump, which he will change himself. The price was expensive to remove a couple of bolts.
Not Recommended
TM
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TIMOTHY M.
Fort Myers, FL
Chevrolet Camaro
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/01/2025
verified customerVerified Customer
5
Was ok
Came to get my oill pressure sensor replaced and they did a good job of replacing the sensor. The issue i had was when I got home my hood strut that keeps the hood open no longer worked, and I know it worked the night prior because I spent the night figuring out what needed to be fixed. I mentioned it to them and they just kept arguing, and I said forget it I'll pay for it cause it's not worth my time.
CL
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CHRISTINE L.
Fort Myers, FL
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
People are great and service is great and extremely professional
Lou's has a talented team of professionals. In the past they have been able to diagnose and resolve a problem caused by another vendor and that baffled other service centers. That was my first trip to Lou's and now I will not go anywhere else.
This most recent visit was when I woke to a dead battery Thursday morning. Jumped the car and went immediately to Lou's. There well stocked battery selection had the battery I needed and they had me in and out in 30 minutes including charging system, alternator and other related checks.
I highly recommend this professional team and Lou is extremely knowledgeable on everything automotive.
MJ
Michelle J.
Beaufort, SC
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Michelle said they provided great customer service.
Recommended
SR
SCOTT R.
Detroit, MI
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Awesome
I love this company they have been there for me and my husband and treats us like family. I will always bring my car to them no matter what vehicle I have. I recommend them to anyone. If you go for something and they see something else that will let you know and give you the option to get it fix.
MA
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MARC A.
Fort Myers, FL
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Emergency tire replacement
Lou, Rachel, Nora + team are amazing. I have used them on numerous occasions for a variety of repairs and they are always easy to work with, pleasant, and honest. Lou’s has always been extremely quick and efficient, and they have the sweetest little garage dog named Panda you can play with while you wait. Highly recommend.
DW
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DON W.
Fort Myers, FL
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
2004 BMW 325cSI
I have been a service customer of Lou’s for 9 years. I have nothing but praise for the Lou’s. I just had electrical issues and they cleared it up at a very reasonable price.
GA
Gabby A.
Florida
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Gabby said that they got her flat tire changed during her work break.
Recommended
SK
Sarah K.
Fort Myers, FL
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Sarah said this business was very informative.
Recommended
PT
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PATRICIA T.
Fort Myers, FL
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Quality work
Everyone was pleasant & quality work was done in a timely manner. This was my third time at Lou’s.
KC
Karen C.
Lehigh Acres, FL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Karen said they were able to get her in the same day, they fixed the problem and they were a courteous professional staff.
Recommended
Verified Customer
North Fort Myers, FL
Nissan Kicks
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/21/2025
verified customerVerified Customer
6
Be aware of pricing
We took one of our 3 cars in for an oil change , synthetic $105. So far ok, got the usual call the the air and cabin filters should be changed as well as the wiper blades. I asked for the price and misheard the total! ( my fault for sure) bottom line $225 for 2 filters and a set of wiper blades is outrageous! On top of this they now charge a 3% fee for credit/debit charges!
FJ
FRANKIE J.
Fort Myers, FL
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Good mechanic shop
Always fair and seemingly honest straight forward shop.
SM
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SCOTT M.
Fort Myers, FL
Ford Transit Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
The Team is Awesome
As always, Lou, REBECCA and the team took great care of my van. Low turnaround time as well.
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