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Lou's Total Car Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,174 Reviews)
86
Write a Review
Schedule Appointment

Score Details

5 stars
86%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa. Lou's Total Car Care. With over 30 years of experience, family-owned and operated. Now with 2 locations: Ft. Myers, and Tampa.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(239) 278-1682
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5050 S Cleveland Ave Fort Myers, FL 33907
Get Directions
Lou's Total Car Care 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,174 Reviews)
Write a Review
Recent Reviews
EH
Eric H.
Fort Myers, FL
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Eric said they had exceptional service. They handled the care of his vehicle very well. He said everything about the experience was above satisfactory.
Recommended
Verified Customer
Fort Myers, FL
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Retired
Very efficient
Friendly
AM
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ALEXANDRIA JOHNATHAN M.
Fort Myers, FL
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Always upfront with pricing!
They will let you know what needs to be done sooner rather than later and work with you on getting it done. They really are great with customer service. Will always use Lou’s!
LR
Les R.
Fort Myers, FL
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Les said it was a really good experience. Rachel was great, and the mechanic came out and told them what was what.
Recommended
KS
Karlene S.
Fort Myers, FL
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Karlene said they don't talk down to her as a woman, they are pleasant, she didn't feel that they took advantage. They kept her informed of the service and she was very impressed how she was treated. She added that Rachael is wonderful.
Recommended
PT
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PATRICIA T.
Fort Myers, FL
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent Car Care
Lou's did a great job, took the time to explain everything in detail. They were very professional and also very friendly. They went above and beyond in customer service.
Verified Customer
Cadillac SRX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/08/2025
verified customerVerified Customer
3
No mechanic available
Could not fix car
CM
Charles M.
Cape Coral, FL
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Charles said they got him in quick, their prices were high but they do good work. They do quality work.
Recommended
IC
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Ibiza C.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Best car shop
Lou and his team always go above and beyond to take care of my car. I will always go to them for any of my car needs.
AV
Allen V.
Fort Myers, FL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Allen said they were thorough. He said they came out and explained everything in detail when the work was done.
Recommended
FR
Feolice R.
Fort Myers, FL
Chevrolet Impala
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Feolice said he was overcharged for the service and repairs that was done. He has a new issue with the power steering pump, which he will change himself. The price was expensive to remove a couple of bolts.
Not Recommended
TM
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TIMOTHY M.
Fort Myers, FL
Chevrolet Camaro
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/01/2025
verified customerVerified Customer
5
Was ok
Came to get my oill pressure sensor replaced and they did a good job of replacing the sensor. The issue i had was when I got home my hood strut that keeps the hood open no longer worked, and I know it worked the night prior because I spent the night figuring out what needed to be fixed. I mentioned it to them and they just kept arguing, and I said forget it I'll pay for it cause it's not worth my time.
CL
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CHRISTINE L.
Fort Myers, FL
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
People are great and service is great and extremely professional
Lou's has a talented team of professionals. In the past they have been able to diagnose and resolve a problem caused by another vendor and that baffled other service centers. That was my first trip to Lou's and now I will not go anywhere else.
This most recent visit was when I woke to a dead battery Thursday morning. Jumped the car and went immediately to Lou's. There well stocked battery selection had the battery I needed and they had me in and out in 30 minutes including charging system, alternator and other related checks.
I highly recommend this professional team and Lou is extremely knowledgeable on everything automotive.
MJ
Michelle J.
Beaufort, SC
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Michelle said they provided great customer service.
Recommended
SR
SCOTT R.
Detroit, MI
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Awesome
I love this company they have been there for me and my husband and treats us like family. I will always bring my car to them no matter what vehicle I have. I recommend them to anyone. If you go for something and they see something else that will let you know and give you the option to get it fix.
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