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Lumber Street Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(566 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Family-owned and operated since 1992. Servicing Auto, Truck, Marine, RV, Electric and Hybrid vehicles. Family-owned and operated since 1992. Servicing Auto, Truck, Marine, RV, Electric and Hybrid vehicles.

Categories
Auto Repair, Auto Maintenance, Tires
Contact
(508) 435-4046

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
26 Lumber Street Hopkinton, MA 01748
Lumber Street Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(566 Reviews)

PF
PHILLIP F.
Ashland, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Very good people there are great
Very good people and service
Lumber Street A. from Lumber Street Auto Repair responded on 05/15/2025 09:42 AM

We're glad to hear that you had a positive experience with our team! At Lumber Street Auto Repair, we strive to treat every customer like family—minus the awkward holiday gatherings. Your kind words about our people and service mean a great deal to us, and we look forward to keeping your vehicle running smoothly.


PG
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PAUL G.
Hopkinton, MA
2019 Ford F-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
F450 Hot side pipe installation
Recently had the hot side pipe to Turbo “blow-off” multiple times while towing. The remedy was to install a HS Motorsports pipe with T-Bolt clamps & Silicone boots. Installation was great & mechanics at Lumber St Auto Service in Hopkinton, Ma went out of their way to accommodate me on urgent basis. Highly recommend their service.
Lumber Street A. from Lumber Street Auto Repair responded on 05/15/2025 09:42 AM

We appreciate your shoutout! It sounds like your towing adventures were almost as dramatic as a blockbuster action film, but we're glad we could step in to save the day. Our team enjoys a good challenge and loves to roll up their sleeves to help folks out—especially in urgent situations. Wishing you smooth travels ahead with your new setup! If you ever have another adventure, you know where to find us.


RJ
RICHARD J.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
All good
All good
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

We're glad to hear that everything went smoothly! It sounds like your experience with us was as smooth as a freshly paved road. If there’s anything else we can do for you or any upgrades you have in mind for your ride, just let us know. We’re here to keep things running in tip-top shape!


Verified Customer
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Good work
The mechanics at Lumber Street always do a good job. I have confidence in what they do.
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

We appreciate your trust in our team! It’s great to hear that we’re hitting the mark with the repairs. Our mechanics strive to keep your vehicle in tip-top shape, so knowing you have confidence in us means a lot. We're here to keep those wheels turning smoothly!


PL
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PAUL L.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great as always
Super quick on an inspection.
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

We're glad to hear that you found our inspection service to be a speedy affair. We promise not to set any speed records, but we aim to get you back on the road as quickly as possible. Keeping your vehicle safe and sound is our top priority!


KT
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KUL T.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Always gives the best advice
I like the automated quote application, but love the personal outreach and advice the mechanic provided with a cost effective repair work for a tune-up and valve cover gasket replacement -- killing two birds with one stone
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

Thanks for sharing your experience with our automated quote application and the personal touch from our mechanic. We're glad to hear that you felt like a two-birds-with-one-stone scenario was achieved with the tune-up and valve cover gasket replacement. Who knew auto repairs could be so efficient? If only we could apply the same principle to yard work! We strive to provide effective solutions while keeping the budget in check. Your support means a lot to us!


Verified Customer
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Always excellent service
I have been using this particular service for over year now and they never disappoint. The staff is friendly, The mechanics are exceptional, and the overall experience is always honest.
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

We really appreciate your loyalty over the past year. It sounds like you’ve found your automotive home here at Lumber Street Auto Repair. Our team strives to keep things friendly and honest—after all, a little humor goes a long way in this business, sometimes even better than a mechanic’s wrench! We're glad to hear that your experiences with us have been top-notch. Here’s to many more smooth rides ahead!


CB
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CAROLYN B.
Ashland, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Oil change
Excellent as always!!!! Highly recommend
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

We're glad to hear that your experience was excellent yet again! Your recommendation means the world to us. If we could put a sticker on our door that says “Best Customers Ever,” we'd definitely save you a spot. Thanks for being a loyal supporter!


RP
ROBIN P.
Milford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
8
Oil Change & Inspection w/repairs
We're always happy at longer street auto. This particular time my daughter was back Home from college for a short visit. She needed an inspection. Unfortunately there were some repairs needed to pass but lumber street addressed the problems, and her car passed inspection. They also fit in changing the oil on my vehicle so we could still go forward with the plans we had for the day. Mother Daughter time is precious at this age. Thanks Scott, Phil & the team
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

It's fantastic to hear that Lumber Street Auto Repair was able to help you and your daughter out in a pinch! We know how precious those mother-daughter moments are, especially when college life takes over. Kudos to our team for ensuring that your plans stayed on track—you could say they are not just mechanics but also unofficial time management experts! If you need anything else, don’t hesitate to swing by. Here’s to more quality time together!


BB
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BENTON B.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great People & Advice!
Longtime customer who has had many small & large repairs navigated. The whole team are excellent.! (Including Cooper!)
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:41 AM

We're happy to hear that you've been with us for so long and that our team has been able to assist you with all those repairs! It's great to know that we could navigate both small and large challenges together. And yes, Cooper certainly adds a special touch to our team—who knew a mechanic could also be a top-notch companion? We appreciate your loyalty and look forward to keeping your vehicle in top shape!


JJ
JOE J.
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Have used for years and they have been great
Very professional. They have done a great job working on multiple vehicles in my family. Will continue to use and recommend.
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:40 AM

We appreciate your feedback and are glad to hear that you and your family have had a great experience with us. It's always nice to know that we've earned the trust of our customers – like a mechanic-level superhero squad for your vehicles! We look forward to helping you with any future needs.


Verified Customer
Franklin, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great shop Great people!
We’ve been using Lumber street for over 25 years! Good fast honest service at decent pricing!
Lumber Street A. from Lumber Street Auto Repair responded on 05/14/2025 09:40 AM

It's amazing to hear that you've been with us for over 25 years! That's practically a lifelong relationship and we’re glad to be your trusty sidekick in auto repair. We're thrilled to know you appreciate our swift and honest service (and we promise, we don’t just say that when we’re trying to impress!) Here's to many more years of keeping your vehicles running smoothly.


Verified Customer
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Sticket
As always a very pleasant experience.
Inspection was done in a very timely manner.
Personnel are great to deal with.
Lumber Street A. from Lumber Street Auto Repair responded on 02/10/2025 09:30 AM

Glad to hear you had a pleasant experience! Our team loves making inspections quick and easy—just like a pit stop for your car.


DA
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DAVID A.
South Grafton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Great Service
The quality and price of service is consistently great, and the people are very friendly.
Lumber Street A. from Lumber Street Auto Repair responded on 01/28/2025 09:30 AM

We appreciate your kind words! It's always nice to hear that our mix of quality and friendly service hits the mark.


Verified Customer
Hopkinton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
repairs
Great work on my daughter’s car. Very fair and honest business
Lumber Street A. from Lumber Street Auto Repair responded on 01/27/2025 09:30 AM

Awesome to hear we hit the mark with your daughter’s car! Fair and honest is our jam—keep spreading the good vibes!

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