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Magic Benz Service

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(308 Reviews)
67
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
67
Net Promoter Score ®

Business Details

About

Magic Benz Service in Beltsville, MD provides high-quality repair and preventative maintenance for all model Mercedes-Benz with 100% satisfaction! Call us today for an appointment at 301-985-2676 Magic Benz Service in Beltsville, MD provides high-quality repair and preventative maintenance for all model Mercedes-Benz with 100% satisfaction! Call us today for an appointment at 301-985-2676

Categories
Auto Maintenance, Repair Shop, European Auto Repair
Contact
(301) 985-2676

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11227 Old Baltimore Pike Beltsville, MD 20705
Magic Benz Service's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(308 Reviews)

Verified Customer
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Quick Service
Overall experience was great! Fast and efficient service.
Yared T., Manager from Magic Benz Service responded on 02/21/2025 04:55 AM

We appreciate your feedback! We aim to deliver speed and efficiency, making car care feel like a pit stop at the racetrack.


KF
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KIM F.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Service is always very professional
Magic Benz provides details simplistic details of service
Yared T., Manager from Magic Benz Service responded on 02/18/2025 09:38 AM

We appreciate your positive feedback on our service clarity; we strive to keep things simple—like magic tricks without the smoke and mirrors. Your support means a lot to us!


RG
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ROBERT G.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Excellent Service
Amazing Service. Highly recommend.
Yared T., Manager from Magic Benz Service responded on 02/02/2025 09:35 AM

We greatly appreciate your enthusiastic recommendation. Our team is dedicated to ensuring every visit feels like a magical experience.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Thank you Magic Benz!
Magic Benz immediately took care of damages on my CLS after an accident. Thank you Jerry and Team for your outstanding work, courteousness, and professionalism. I will go no place else. Cheers!
Yared T., Manager from Magic Benz Service responded on 01/23/2025 09:33 AM

We appreciate your commendation of our team's professionalism and prompt care. Your satisfaction truly drives our magic!


DM
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DANTE M.
Clinton, MD
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2024
verified customerVerified Customer
10
Great Service!
Magic Benz was professional as always. I have trusted them for years and will continue to.
Yared T., Manager from Magic Benz Service responded on 10/30/2024 09:33 AM

We appreciate your loyalty and are glad to be the magic behind your trusted repairs. Professionalism is our middle name—right after "Magic.


KF
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KIM F.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2024
verified customerVerified Customer
10
Magic Benz is very knowledgeable of my S550
Magic Benz provides excellent service on my S550.
Yared T., Manager from Magic Benz Service responded on 10/28/2024 09:32 AM

We appreciate your feedback and are delighted that our service met your expectations; may your S550 continue to dazzle on every route!

Thank you for very well-rounded and thorough review of service. We appreciate your hard work in putting this review together and know it will be helpfull and informative for our customers. 


DB
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DWAYNE B.
Hollywood, MD
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2024
verified customerVerified Customer
10
Car Service
The absolute best place to get your car serviced. The staff is always very accommodating.
Yared T., Manager from Magic Benz Service responded on 10/28/2024 09:31 AM

We appreciate your feedback and are delighted to know our staff made your service experience enjoyable; they truly aim to impress. Who knew car service could double as a hospitality venue?

Thank you for very well-rounded and thorough review of service. We appreciate your hard work in putting this review together and know it will be helpfull and informative for our customers. 


JR
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JUNE R.
Glenn Dale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Excellent
Magic Benz has serviced our vehicles for more than a decade with excellence. The price is right, the service is professional, timely, and guaranteed for satisfaction. Thank you for also fixing the window's remote button. It's the little things that keep bringing us back.
Yared T., Manager from Magic Benz Service responded on 09/05/2024 05:28 AM

We appreciate your loyalty and are pleased to hear that you have consistently received excellent service over the years. It is indeed the little things that matter, and we are glad we could assist with the window's remote button. Your satisfaction is our priority, and we look forward to many more years of keeping your vehicles in top shape.


Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2024
verified customerVerified Customer
1
Didn't get fixed
Brought the vehicle in with dash lights coming on. 5 minutes down the road and they came back on. I paid for nothing.
Yared T., Manager from Magic Benz Service responded on 07/31/2024 02:20 PM

We're sorry to hear about your experience. but you were told the engine light will come back on because we didn't fix anything, but you told us  Mercedes-Benz replaced the part but they couldn't reset the light and you asked reset the engine light, and service light, and we did reset it. and added a AdBlue fluid and reset the counter, that's what you paid for, we don't understand you said i paid for nothings .we call you several times to give you an estimate for the part need to be replaced, as you requested by phone, so please give us a call  Thank you.

 


KO
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kola o.
Clarksville, MD
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2024
verified customerVerified Customer
10
Excellent service
Excellent service and customer support.
Yared T., Manager from Magic Benz Service responded on 06/24/2024 09:33 AM

We are thrilled to hear that you had an excellent experience with our service and customer support. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. We look forward to serving you again in the future.


KF
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KIM F.
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2024
verified customerVerified Customer
10
Impeccable professionalism & work!!!
This was my first time entrusting my S550 with Magic Benz & I was truly impressed with the professionalism with the front line team & owners. I received a call asking if the work was to my satisfaction. The service completed was correct b/c I am no longer encountering the problem. I have referred Magic Benz to my best friend & he will be taking his E3?? to Magic Benz.
Yared T., Manager from Magic Benz Service responded on 06/06/2024 03:30 PM

We're thrilled to hear that your first experience with us left a lasting impression! Our team takes great pride in delivering professional and top-notch service to all our customers. It's fantastic to hear that your S550 is back to its best and that you've already recommended us to your best friend. We look forward to providing the same excellent service to your friend's E-Class. Thank you for choosing Magic Benz and trusting us with your vehicle. We appreciate your support!

Yared T., Manager from Magic Benz Service responded on 06/06/2024 03:34 PM

Thank you for very well-rounded and thorough review of service. We appreciate your hard work in putting this review together and know it will be helpfull and informative for our customers. 


AB
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APRIL B.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
10
Trust goes a long way
The biggest anxiety most people have when it comes to car repair is trust. Having personally experienced repair centers that outright lied about my cars condition in order to extract my hard earned cash, it’s good to find a place where you have a sense of trust in what is being communicated about your vehicle and the repair costs. Recently brought on my vehicle for repairs to the AC system. Expected something that would not be cheap of course but was pleasantly surprised to find that all that was wrong was that my system actually had too much refrigerant. Best of all Magic Benz did not charge me anything for the diagnosis or service. That’s what I call good customer service. If a return customer has paid you thousands over the years. You should not nickel and dime over minor stuff. That’s trust and that builds loyal customers. Kudos to you Magic Benz. Keep up the great work!!
Yared T., Manager from Magic Benz Service responded on 05/03/2024 08:16 AM

We're thrilled to hear about your positive experience, especially after dealing with the anxiety of car repairs in the past. Trust is everything, and we're honored that you've found it with us. It's great to know that we could surprise you with a straightforward solution to your AC issue and provide the service at no charge. We truly appreciate your continued support and loyalty. We'll keep working hard to maintain the trust you've placed in us. Thank you for your kind words and for being a valued customer.


ID
Isaac D.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
Category: Service
Isaac said it went well, no issues. He likes going to these guys. He likes working with these guys, they seem personable. It has a personal touch and he cares about his customers, and that's why came back.
Recommended
Yared T., Manager from Magic Benz Service responded on 04/05/2024 09:33 AM

We're delighted to know that your experience with us went well, Isaac. We truly appreciate your kind words and are thrilled to hear that you find our service to have a personal touch. We strive to provide a friendly and reliable service to all our customers. Thank you for choosing Magic Benz Service, and we look forward to seeing you again in the future!


GP
Gary P.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2024
verified customerVerified Customer
Category: Service
Gary said they are dependable, they are professional and he wouldn't go any other place.
Recommended
Yared T., Manager from Magic Benz Service responded on 04/04/2024 05:13 AM

Dear Gary, Thank you for the fantastic feedback! We're thrilled to know that you find us dependable and professional. We truly appreciate your kind words and are delighted that you wouldn't consider going anywhere else. We look forward to serving you again in the future. Best regards, Magic Benz Service

Thank you for very well-rounded and thorough review of service. We appreciate your hard work in putting this review together and know it will be helpfull and informative for our customers. 


AW
Arthur W.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
Category: Service
Arthur said it was a good experience from the time he brought his vehicle in to the time he picked it up. The communication was good and the work seems to be good. They did what they said, there were no issues, they were straightforward, and it was done well.
Recommended
Yared T., Manager from Magic Benz Service responded on 03/15/2024 02:34 PM

We're thrilled to hear about your positive experience, Arthur! Providing clear communication and reliable service is what we aim for, and we're delighted that you felt we delivered on these fronts. We appreciate your kind words and look forward to seeing you again in the future. Thank you for choosing Magic Benz Service!

Thank you for very well-rounded and thorough review of service. We appreciate your hard work in putting this review together and know it will be helpfull and informative for our customers. 


Displaying Review 1 - 15 of 308 in total
Service Coupons and Posts
Wow, thank you for the glowing praise! 🌟 We aim to keep your ride as smooth as butter on a hot pancake. 🥞 Your recommendation means the world to us! #MagicBenzService #HappyDrivers
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✨ We're thrilled to hear about your experience! 🚗💨 Our team strives for magic with every repair, and it looks like we hit the mark! Thanks for choosing us—your ride is in good hands! Cheers to smooth driving ahead! 🥳 #MagicBenzService #CustomerLove

Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2025-01/01/2027

Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 01/01/2025-12/01/2026

? Thank you for trusting Magic Benz Service through the years! We're thrilled to keep your ride in top shape—just like a fine wine, our services only get better with time! ?? We appreciate your loyalty! #AutoMaintenance #TrustMagicBenz
Learn More

Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 12/01/2024-10/31/2026

We're thrilled to hear that your S550 received the royal treatment at Magic Benz! ?✨ Our team always aims to make your ride feel magical. Thanks for trusting us with your vehicle! #MagicBenzService #AutoCareExcellence
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?? Happy Halloween, everyone! As you gear up for spooky fun, don’t let your car turn into a ghost! ? Make sure it’s safe for those candy runs! Regular check-ups keep the fright out of your ride. Drive safe and enjoy the treats! ?? #HalloweenSafety

Thanks a million for your fantastic review! ?✨ We're thrilled to be your go-to for over a decade! It's the little things, like fixing that remote button, that keep us rolling! Here's to many more miles together! #MagicBenzService #DrivenByExcellence
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Magic Benz Services


Thank you for the 5-star review! ? We're thrilled to hear you had an excellent experience with our service and customer support. We appreciate your support! #MagicBenzService #HappyCustomers
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? Thank you for the amazing review! We're glad you trust us with your car repairs. We always aim for honest and fair service. Looking forward to serving you again! #CustomerTrust #QualityService
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? Thank you for your kind words! We're thrilled to know that you're always satisfied with our service at Magic Benz. ?✨ We look forward to serving you again soon! #customerappreciation #MagicBenzService #Beltsville
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Thanks for the great review, Ted! ? We're proud to provide excellent service to our customers in Beltsville. #MagicBenzService #Beltsville #HappyCustomers
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Thank you for your kind words, Carol! We're so glad you had a great experience. ? #MagicBenzService #Beltsville #CustomerSatisfaction
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Thanks for the kind words! ? Our team is dedicated to providing the best service possible. #MagicBenzService #Beltsville ??
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Tyrone" for the kind words! We're thrilled to hear you've been a loyal customer for 5+ years. ? We strive to provide the best service & prices in Beltsville! #MagicBenzService #Beltsville #CustomerService #HappyCustomers
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Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2025-01/01/2027

Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 01/01/2025-12/01/2026

Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 12/01/2024-10/31/2026

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