2020 Mercedes-Benz Sprinter Crew Van

Average Score

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(1 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    5
  • Features
  • Poor
    Fair
    Good
    Excellent
    9
  • Build Quality
  • Poor
    Fair
    Good
    Excellent
    6
  • Fun
  • Poor
    Fair
    Good
    Excellent
    10
  • Reliability
  • Poor
    Fair
    Good
    Excellent
    6
  • Performance
  • Poor
    Fair
    Good
    Excellent
    8
  • Exterior
  • Poor
    Fair
    Good
    Excellent
    6
  • Comfort
  • Poor
    Fair
    Good
    Excellent
    9
  • Interior
  • Poor
    Fair
    Good
    Excellent
    6
  • Styling
  • Poor
    Fair
    Good
    Excellent
    6

Reviews

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(1 Reviews)

2020 Mercedes-Benz Sprinter Crew Van
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/22/2023
Verified Review

Not satisfied with product support. Especially with environmental systems

Had a lot of from the factory hiccups and it was an uphill trail to get information. After issues were identified the response was about 1/2 of what expected, given that this was new off the showroom floor. A qualifying remark - I am retired - I understand all product support & services have been degraded in the last 10 years.
    Value
  • 5
  • Build Quality
  • 6
  • Reliability
  • 6
  • Exterior
  • 6
  • Interior
  • 6
  • Features
  • 9
  • Fun
  • 10
  • Performance
  • 8
  • Comfort
  • 9
  • Styling
  • 6

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