business image

Magnum Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(156 Reviews)
57
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
57
Net Promoter Score ®

Business Details

About

Magnum Automotive is a full service automotive repair facility. ASE certified techs. Servicing all makes and models. All types of repair & service. Magnum Automotive is a full service automotive repair facility. ASE certified techs. Servicing all makes and models. All types of repair & service.

Categories
Car Maintenance, Import Auto Repair, Tires
Contact
(641) 792-3644

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
302 S 2nd Ave E Newton, IA 50208-3735
Magnum Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(156 Reviews)

TR
Terry R.
Kellogg, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2022
verified customerVerified Customer
Category: Service
Terry said this business did great job.
Recommended

JS
Jordan S.
Iowa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2022
verified customerVerified Customer
Category: Service
Jordan stated the mechanic gave him a ride home.
Recommended

GR
George R.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2022
verified customerVerified Customer
Category: Service
George said was quality service and they are a quality business.
Recommended

GP
Gary P.
Iowa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2022
verified customerVerified Customer
Category: Service
Gary said they ordered an air lift kit for his vehicle and got some parts switched in the kit. They called all over to find the part and got it installed. They are a heck of a staff, and take care of his vehicle like it is theirs.
Recommended

EZ
Erick Z.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customerVerified Customer
Category: Service
Erick said he likes the business a lot.
Recommended

DB
Daniel B.
Iowa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2022
verified customerVerified Customer
Category: Service
Daniel said they were very polite and helpful. He said they explained things to his son and told him what was wrong with the vehicle and gave him options. He stated they've done excellent work and he was very happy with them.
Recommended

KN
Kaitlyn N.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
Category: Service
Kaitlyn said they got her vehicle in right away, they did a good job, suggested what needed to be done in the future, and with no pressure.
Recommended

MC
Mike C.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
Category: Service
Mike stated that they were wonderful and did what they said they were going to do. They were timely and actually came in under the quote.
Recommended

LB
gravatar
Lisa B.
Grinnell, IA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/18/2022
0
Was told you don't have time to answer your own business phone anymore
The last time I wrote you an email complaining, you replied, "THANK you for the positive email!" What annoys me the most, however, is that the LAST time I was there, I tried to call you (from Grinnell, or 20 mi. away) at 8 AM and at noon, and at 2 PM. No answer! So I drove 20 mi. one way (and a few extra miles, b/c the bridge was out on Hwy. 6) to talk to you. One of your employees came out and made the excuse, "Oh, well, we've been so busy all day, we didn't have TIME to answer the phone!!" He had numerous messages left on your phone. I asked, "Where is the gal you recently hired to do the front desk?!" "Oh, she's here today - but she's in the back room; and we don't have ANYBODY to answer the phone!!" That's nice for YOU that you're so busy. It's not so nice for me trying to talk to you about a problem or to schedule an appointment. I was always happy w/you until you got this Goodyear Credit Card guy telling you guys to sell, sell, sell services to put on the card; and until you got so busy that you had no time for your customers on the phone. Since you are now too busy to wait on the customers that you already have, I am considering having some of my car care done at Firestone in Grinnell instead. They're busy, too; but they are still courteous enough to have a guy answer the phone. I would never be as rude and careless w/a business customer as you've been to me lately. But w/so many customers, I guess you don't have to care. Yet you are always sending me emails to try to get me to come over there for more services! And when I ask you to stop sending me these emails, you say you don't know how to do that! So you do know how to make extra $ off me; but I not worth answering the phone for.

AS
Alan S.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2022
verified customerVerified Customer
Category: Service
Alan said the staff at this business did a good job fixing his vehicle.
Recommended

JB
Joe B.
Des Moines, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2022
verified customerVerified Customer
Category: Service
Joe said he has known Ryan at the business almost his entire life and he appreciates them.
Recommended

BC
Brock C.
Gilman, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customerVerified Customer
Category: Service
Brock said he got his exhaust done, it sounds real nice and the welds are perfect. He said he asked them to center the exhaust and they did that, too.
Recommended

JM
Jim M.
Newton, IA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/06/2022
verified customerVerified Customer
Category: Service
Jim said service went good, as long as they don't add a bunch of extra fees.
Recommended

DH
Dave H.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customerVerified Customer
Category: Service
Dave said the service at this business was really good. He said that they had a bad experience with this business before, but new staff took over and they were fantastic, they did a really good job, and he is happy with their service.
Recommended

JH
Justin H.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2022
verified customerVerified Customer
Category: Service
Spoke with Justin's wife Stephanie. She said the service was good and she had no issues. She said they did everything that was asked.
Recommended

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