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SureCritic / Maguire Toyota of Ithaca
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Maguire Toyota of Ithaca

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(3 Reviews)
100
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Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(607) 257-1515
No Business Hours Provided

Business Hours

* No Time Zone Provided
370 Elmira Road Ithaca, NY 14850
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Maguire Toyota of Ithaca's Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(3 Reviews)
Write a Review
Recent Reviews
BB
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Bruce B.
Elmira, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2023
10
Kayla-Very Knowledgeable & Excellent Customer service
Our salesperson, Kayla was very knowledgeable & provided excellent customer service. Would highly recommend her to others! Definitely, put the customer first! Thoroughly explained & addressed all our concermd. 10plus!!!
TP
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Tom P.
New Prague, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2020
Stolen trailer hitch
Just watched a YouTube video in which two of your employees stole a hitch off of this customer’s vehicle. The individual that posted the video stated his vehicle was there for service and upon reviewing his dash and rear facing cameras he witnessed two employees (easily identified by their uniforms) steal the trailer hitch right off his vehicle. He also stated that he tried to speak with a member of management and was given the run around.

You can witness this same video on YouTube at dash cam lessons posted on 12/15/20.
Not Recommended
TA
gravatar
Tyler A.
Johnson City, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/28/2019
Pricing games, and no follow up
Went with the intentions of leasing a new pickup, credit was pulled, details of my trade were known, sales manager comes out and quotes a price for monthly payment and down payment, I agree to that price because it was fair, and I trusted him. Half hour later(after spending close to 5 hours there) all of a sudden the original numbers “wouldn’t work” and I’d have to pay close to $60 more a month. With no real reasoning why they “wouldn’t work”

So in my opinion, they heard that I trusted them(broke the cardinal rule) and decided to see if they could use(misuse) my trust and get me to pay substantially more for the vehicle, and pull one over on me, not exactly “upfront and transparent” deal

Not the first person this has happened to either, after talking to people about what happened to me, multiple friends have mentioned Maguires has tried to jack up the price of a vehicle

I never leave negative reviews, but, I’ve reached out to my salesperson(Sunday) and the general manager(Tuesday) of the dealership, trying to hold them to their original quote(which was given after my trade was appraised, and mine and my co-signer had our credit pulled) or, at the very least, a logical and believeble explanation as to how the sales managers original quote was so far off, because I refuse to believe, that as many deals he processes, he doesn’t have a pretty good idea what he’s doing. So at best it’s incompetence at worst his actions are straight out thievery.

Their lack of response, to me, is a response. I’d recommend avoiding maguires and their so called up front pricing. Because what you see, is anything but what you get
Not Recommended
Displaying all 3 Review
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