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Maple Grove BP

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(124 Reviews)
67
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Score Details

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Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
67
Net Promoter Score ®

Business Details

About

Everything from the American built Chevy, Dodge, and Ford vehicles to the European Audi, BMW, and Volkswagen and Asian Toyota, Honda, or Nissan, we can fix them all. We also back our work with a 15 month or 15,000 mile rock solid warranty. Your 100% satisfaction is our #1 priority and we won’t accept anything less.

In addition to our
Everything from the American built Chevy, Dodge, and Ford vehicles to the European Audi, BMW, and Volkswagen and Asian Toyota, Honda, or Nissan, we can fix them all. We also back our work with a 15 month or 15,000 mile rock solid warranty. Your 100% satisfaction is our #1 priority and we won’t accept anything less.

In addition to our auto service, we also offer high quality BP gas, a touchless car wash, and a convenience store.

Our automated, touchless carwash uses the latest equipment in getting your car clean. Click on our Car Wash option to see which of our wash packages meet your needs.

Whether your vehicle requires maintenance or repair, you need to re-fuel your car, need a snack, or just want to give your car a good bath, we’ve got you covered!
...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(763) 559-9898

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* America/Adak
13379 Bass Lake Road Maple Grove, MN 55311
Maple Grove BP's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(124 Reviews)

TG
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Todd G.
New Richmond, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
10
MADE MY DAY!
I’ve had this bad shake with my car now for a year and have brought it in to numerous shops around the twin cities to get it figured out and no one could until I brought it here. They were able to get me in on the same day about a half hour till the close up for the holiday. Matt Lenten my car up and explained to me what he was doing and looking for but before he did this he said to me it’s most likely a bent wheel or a tire separation.. so he took my tires off after seeing that no loose parts were in the front end and put the wheels on the balancer to check the balance of them but also inspect the tires for separation and the rims for bends. Bam he was right I had 2 bent rims which this whole time has been my problem and no one could figure it out it Matt the head mechanic at Maple Grove BP!! Now my car drives great with no shake! Highly recommend Matt the mechanic at Maple Grove BP! Thanks!!

BL
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Breena L.
Osseo, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/06/2024
0
Horrible Experience on the Service Side. Stay Away, unless you want another large bill...
Maple Grove, BP Service Center- Horrible experience. I brought my car here after a great experience last year. It was taken in for an oil change and tire rotation. When I picked up my car, it showed that no work was done. Meaning nothing was reset in the car and no sticker indicating work was done. In addition, the tires were all low. I turned around and brought it back to address. After the service technician spent a good hour trying to figure out how to reset things in the car. He got angry and walked away and stated, "he should have never worked on my car; he doesn't know BMW's". Then, he stopped talking to me. At that time, I tried to leave, well my check engine light was now on. So, I turned around again and brought it back. At this time, the service technician still wouldn't talk to me. I asked the other guy working in service to refund and help. He threw the paperwork at me and also stopped talking to me. Another customer seen this and informed me to call the police, that this type of behavior isn't acceptable. I called the police and called my dad up to try and work with this place. Well, they treated him in the same manner. The nice lady inside working at the gas station side was trying her hardest to get a hold of her manager. Long story short, I left with my check engine light on. The manager was supposed to call me to address, that has not happened. When I did speak with the gas station manager, she informed me that she doesn't work until Monday and will follow up on Monday (this was Friday and now it's a week past). She clearly was not going to help me. Now my car is at the dealership to address the issues this station caused. This place shouldn't be in business. How do I get a hold of the owner of this BP??

BL
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Breena L.
Osseo, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/06/2024
0
Horrible Experience on the Service Side. Stay Away, unless you want another large bill...
Maple Grove, BP Service Center- Horrible experience. I brought my car here after a great experience last year. It was taken in for an oil change and tire rotation. When I picked up my car, it showed that no work was done. Meaning nothing was reset in the car and no sticker indicating work was done. In addition, the tires were all low. I turned around and brought it back to address. After the service technician spent a good hour trying to figure out how to reset things in the car. He got angry and walked away and stated, "he should have never worked on my car; he doesn't know BMW's". Then, he stopped talking to me. At that time, I tried to leave, well my check engine light was now on. So, I turned around again and brought it back. At this time, the service technician still wouldn't talk to me. I asked the other guy working in service to refund and help. He threw the paperwork at me and also stopped talking to me. Another customer seen this and informed me to call the police, that this type of behavior isn't acceptable. I called the police and called my dad up to try and work with this place. Well, they treated him in the same manner. The nice lady inside working at the gas station side was trying her hardest to get a hold of her manager. Long story short, I left with my check engine light on. The manager was supposed to call me to address, that has not happened. When I did speak with the gas station manager, she informed me that she doesn't work until Monday and will follow up on Monday (this was Friday and now it's a week past). She clearly was not going to help me. Now my car is at the dealership to address the issues this station caused. This place shouldn't be in business. How do I get a hold of the owner of this BP??

CA
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Chelsea A.
New Richmond, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2024
10
Awesome Service
I’m new to the area and my car was acting up so I called up to Bp and talked with Matt he explained to me exactly what was happening to my vehicle without even looking at it and was able to get me in that day and fix the problem, thanks again Matt for everything you did!

ET
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elite t.
Cedar, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
10
leak found
Had my car in last week for a leak, spoke to matt very helpful and explained everything i needed to know very welcoming. did not burn me on price either. its a new place for me and i will keep going back to see matt.

JE
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J E.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2023
10
Oil change, new battery, other maint
My dad recommended this place and I was very happy the mechanic was great and prices were good. I recommend!

MH
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Michael H.
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2023
10
Awesome jawsome
Everything worked like magic, gas prices are good for my type of octane. Touchless car wash worked well.

GA
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Gary A.
Osseo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
10
Just Amazing Service
“If you are reading this wondering if this auto repair shop is right for you, stop reading and call Tim at BP Auto Services. This is absolutely the best experience in automotive repair I have ever had. The staff is very courteous they walk you through exactly what repairs you need and get to them in a timely manner and the job is done right the first time. Not only that, they are honest (something I think most people fear when taking their car in). The manual quoted my job at 2.6 hours the guys at BP told me they think they can beat that time and if they could I would pay less than the quote. They were able to beat that time and I did pay less! They didn't try to sell some other BS repair to run up the bill these guys are the real deal. It is easy to see why they are so well reviewed and recommended. This is the only shop I'll work with for my family's vehicles from now on. Thank you Tim and thank you BP Auto Service.

RS
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Raymond S.
Osseo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
10
Fast. Fair. Affordable. Honest. Caring.
Very great business and super welcoming staff. I located them through a DuckDuckDuckGo search. I am definitely not a man of means and work very hard for every dollar I earn and pinch every penny that I spend. During this extremely cold weather, the windshield in my car was no longer remaining clear and was frosting. Oh my goodness, this was such a dangerous situation as I was desperately trying to get my child to the pediatric ophthalmologist for treatment of her degenerative optic nerve disease. I could help but be stymied by the irony of her vision problems and me not being able to see out the windshield.

I pulled into the Maple Grove Automotive BP and was promptly greeted by the courteous man at the counter. What a gem of a man, so pleasant and so understanding. I explained my plight and was promptly and directly introduced to the mechanic, Robert. Robert took the time to listen to the problem I was experiencing and asked to look a my car. He quickly and efficiently diagnosed the problem to the blend door actuator. Who even knew that was a thing, right? Anyway, Robert reassured me that the fix would take some time as he needed to really get into the depth of the dash in the car. I authorized the repair and Robert quickly to control of the repairs. Once the repairs were complete, I was contacted and told that my car was ready. What a blessing!

When I picked up my car, there was no extra drama of anyone trying to sell me additional products or services – honestly I probably would have purchased some! Before taking payment, I was counseled on the work completed and Robert demonstrated to me that the problem was fixed. Further, he reassured me that the car would be warm and safe for me to continue taking my daughter to her eye appointments. Then I was presented with the bill which I gladly paid. I feel that cost of the repair was fair and reasonable. I found Robert on my way out and hugged him. He treated me with kindness and grace.

I would definitely recommend the Maple Grove Automotive BP to anyone since they are the top auto repair shop in the city!

CW
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Chris W.
Osseo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
10
Oil change never wait long always good feedback on what my vehicle needs.
I get all my oil changes done here for all 3 of my vehicles. The service is excellent and always get good feedback on anything that needs attention on the vehicles but not high pressure to get everything done. I do a lot of my own maintenance.

TW
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T W.
Osseo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
10
Service
Best customer service in town..!

SK
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Shaun K.
Osseo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
10
Helped my daughter with her car.
Recently, my young daughter was filling up with gas and it looked like her gas tank was leaking! She was nervous and mentioned it to the sales clerk, so he had her pull around to the service bays. They put it up on the lifts, checked it out, explained in very clear terms what they found, reassured her it was OK, and sent her on her way, without a charge, and with great kindness and patience for a scared young girl! I can't say enough good things about them! Been using them for years.

JW
JOHN W.
Andover, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
verified customerVerified Customer
Chris and Tim
Fast , friendly service. Know what they are doing.
Recommended

Verified Customer
Osseo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customerVerified Customer
Unexpected flat tire
Unscheduled repair completed quickly and well
Recommended

KW
Kimberly W.
Osseo, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customerVerified Customer
Category: Service
Kimberly said the service has improved immensely.
Recommended

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