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Martin's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(947 Reviews)
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Score Details

5 stars
91%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

About

Proud to be a family owned and operated auto repair business in Phoenix since 1971. Proud to be a family owned and operated auto repair business in Phoenix since 1971.

Categories
Auto Repair, Oil Change, Auto Maintenance
Contact
(602) 266-5755
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
3636 N 16th St Phoenix, AZ 85016-6422
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Martin's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(947 Reviews)
Write a Review
Recent Reviews
JA
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JOHN A.
Phoenix, AZ
Chevrolet Colorado
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2020
verified customerVerified Customer
Nice folks, the length of time they have been there
Just the way they conduct their business . Neat place and location is very convenient. Will be back.
Recommended
PB
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PATRICIA B.
Phoenix, AZ
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
verified customerVerified Customer
Awesome Customer Service"
Martin's Auto Repair has Excellent Customer Service, Very Convenient for me. They are Honest and Respectful, I would recommend them to anyone that need car repairs.
Recommended
MC
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MARY C.
Phoenix, AZ
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
verified customerVerified Customer
My vehicle is running great!
My car is running better than ever! I am very pleased with the service. Sarah was stellar!
Recommended
SP
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SONIA P.
Phoenix, AZ
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2020
verified customerVerified Customer
the customer services is the best.
Not only best customer services but family owned business and that's what I look for.
Thanks Martin's
Recommended
MG
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MARY G.
Phoenix, AZ
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
verified customerVerified Customer
Martin's always there to assist
Drive in ...repair.... drive out. Replaced my battery and windshield wipes quick as a snap. Pay my bill and was on my way with a smile.. Thanks to the Martin crew... Mary G
Recommended
CM
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CHRIS M.
Phoenix, AZ
Saab 9-7X
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
verified customerVerified Customer
Outstanding service !
Took my car in with an engine light on. Martin's took the car in for me! Got it smogged, freeing me up to handle my business at work. Relieved my anxiety as I'm in charge of my family's 4 car fleet with busy ladies also with stuff to get done. Martin's handled it all super well and I got on with my life at a fair price. They are now my shop. Not going anywhere else.
Recommended
ED
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EDWARD D.
Phoenix, AZ
Jeep Grand Cherokee
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/04/2020
verified customerVerified Customer
Good service
I thought that about $50.00 was way too expensive for changing a light bulb in my directional light. $ 5.00 for the light and about $ 45.00 for the labor. Never had this issue before, but I'll look more carefully in the future.
Recommended
DH
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DUANE H.
Phoenix, AZ
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
verified customerVerified Customer
Everyone is courteous and most professional been interested in getting the work done quickly and completely giving the recommendations needed for my car to run better for me to be safer on the road. Thank you for your service and and honesty
Please see the the above review, I hope it was helpful.
Recommended
JK
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Julie K.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Oil change and tire repair
Always have had a great experience with Martins. Oil change took about an hour and they found out I had a nail in my tire and took care of that also.
Recommended
DK
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DIANE K.
Phoenix, AZ
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2019
verified customerVerified Customer
flat tire
Christmas night I discovered that I had a utility screw in the tire of a vehicle I was supposed to drive to Payson first thing the next day.
I called Martin's Auto as soon as they opened the day after Christmas, they got me in right away and replaced the tire. We got to make the trip and all went well!
Thanks for all your years of great service and help!
Recommended
DV
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DOUG V.
Phoenix, AZ
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
verified customerVerified Customer
Convenient and honest and good value
Great mechanics and the price is very very good compared to a dealership
Recommended
Verified Customer
Phoenix, AZ
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
verified customerVerified Customer
Outstanding service.
New to the neighborhood, treated like a loyal customer. Will def return.
Recommended
MS
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MARK S.
Phoenix, AZ
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
verified customerVerified Customer
accommodating, the shuttle essential, friendly staff
staff found a way to squeeze me in on a busy day to get some work done & I had a tight work schedule of my own - - they made it happen - - friendly staff & the shuttle kept us all on task & on schedule - - to a job well done - - thank you!
Recommended
CM
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CONNIE M.
Phoenix, AZ
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
verified customerVerified Customer
Excellent work, as always
I appreciate the list of things that need to be taken care of in the future, along with time frame and cost estimate. All that helps me stay safe in that care and start saving for needed repairs or upgrades.
Recommended
BS
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BARBARA S.
Phoenix, AZ
Chevrolet Tracker
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
verified customerVerified Customer
Martin's is the best
The good folks at Martin's came through for me again. It's great to know that they are always there and ready with excellent help. Thank you everyone!
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