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Matt Bowers Hyundai Gulfport

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(40 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
6
Total ReScores
4.8
ReScore Average
78
Net Promoter Score ®

Business Details

About

Matt Bowers Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today. Matt Bowers Hyundai is conveniently located in Gulfport, MS. Our service center is staffed with expert technicians who provide quality repair and maintenance services to our neighbors in Gulfport, Biloxi, Pascagoula, and Ocean Springs. Call or visit our website to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(228) 539-5555
No Business Hours Provided

Business Hours

* No Time Zone Provided
624 East Pass Road Gulfport, MS 39507
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(40 Reviews)

LC
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Les C.
Gulfport, MS
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/01/2022
0
Category: Service
Service barely available
Service department takes 5 to 6 weeks for appointment for warranty work.

AS
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Al S.
Cookeville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2022
10
Category: Service
Fast courteous service.
Courteous service and completed service in a short time.

TF
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Tristan F.
Saucier, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2022
10
Category: Service
Very good experience
I bought a Jeep Grand Cherokee from Matt Bowers Hyundai and Chris was my salesman. Great guy and very helpful. He answered every question and did an awesome job helping me with my purchase. He did more than he was supposed to. Also a thanks to his co-workers, Danny and Todd. All very helpful in every way. Can’t explain how excited I am about my new jeep!!

Verified Customer
Diamondhead, MS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Intermittent Rear Speaker Humming
Should just replace the speaker, with like-kind; not delaying for a third time since brought to dealer's attention at first oil change in July 2021.
STEVE E S. from Matt Bowers Hyundai Gulfport responded on 04/05/2022 03:32 PM

Thank you for your response. Sorry your visit was not to your completed satisfaction. I will contact you about trying to resolve the noise

Thank you 
Steve Sanasac


RL
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Randall L.
Gulfport, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
The service and staff are professional.
Ryan N P. from Matt Bowers Hyundai Gulfport responded on 04/05/2022 03:56 PM

Thank you for your feedback. It was a pleasure taking care of you and look forward to doing it again.


Verified Customer
Gulfport, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Outstanding service getting you in and out
Explain everything about my next service provide affordable solutions
Ryan N P. from Matt Bowers Hyundai Gulfport responded on 04/05/2022 03:55 PM

Thank you for your feedback. It was a pleasure taking care of you and look forward to doing it again.


CF
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Christina F.
Saucier, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Factory update
The experience was quick and painless. The only negative is the parking for service. A delivery truck from a Ford dealership was blocking the lane in front of the service bay. Although there were 2 parking spots a lot closer, but the truck was blocking the area.
Ryan N P. from Matt Bowers Hyundai Gulfport responded on 04/05/2022 03:55 PM

Thank you for your feedback. It was a pleasure taking care of you and look forward to doing it again. Hopefully our new facility will be ready for you by then.


TM
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Theodore M.
Gulfport, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great customer service
Great customer service from all service staff
STEVE E S. from Matt Bowers Hyundai Gulfport responded on 04/05/2022 03:28 PM

Thank you for your response, I look forward to your next visit

Sincerly

Steve Sanasac


AC
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Angela C.
Diberville, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Everyone was very nice and Ryan was excellent in taking care of me and explaining everything to me in detail. Thank you
Ryan N P. from Matt Bowers Hyundai Gulfport responded on 03/26/2022 06:27 AM

Thank you for your feedbank and your business. We look forward to serving you again.


JV
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James V.
Gulfport, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service experience.
I highly recommend Matt Bowers. Scheduling service was effortless and the employees are courteous and make you feel welcomed.
Ryan N P. from Matt Bowers Hyundai Gulfport responded on 03/24/2022 03:29 PM

Thank you for your review. We are happy to serve you and looking forward to your next visit.


NB
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Niel B.
Ocean Springs, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
No BSD,Traction Control,other Lights on Dashboard
1st visit,since change in ownership.Was pleasantly surprised to be assisted by Ryan(Svc) Used to take care of my Vehicle in Slidell,LA, where it was Purchased! He kept me informed of what was wrong,what needed replacing,then when it was done!
STEVE E S. from Matt Bowers Hyundai Gulfport responded on 03/23/2022 02:37 PM

Thank you for your response, we look forward to helping in the future


AS
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Audrey S.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I can't remember the man helping me's name
The man who helped me was the best service person I have ever dealt with at ANY company. I TRUSTED him which I have not been able to say about Hyundai at all until now. Please look up this mans name on my visit because that employee is a keeper and deserves recognition! He shines in a shit load of creeps. Seriously
STEVE E S. from Matt Bowers Hyundai Gulfport responded on 03/23/2022 02:27 PM

Thank you for your response, we look forward to serving you in the future


SS
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Steve S.
Gulfport, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Good service
Good service, no hard sell, old facilities
STEVE E S. from Matt Bowers Hyundai Gulfport responded on 03/23/2022 02:28 PM

Thank you for your response. We look forward to helping in the future


Verified Customer
Laurel, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Hyundai fan
I’ve owned 3 Hyundais so far and have had great experiences with all 3!
STEVE E S. from Matt Bowers Hyundai Gulfport responded on 03/23/2022 02:28 PM

Thank you for your response and kind words, We look forward to helping in the future

Sincerly 
Steve Sanasac


AF
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Aaron F.
Biloxi, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
excellent service on time
service manager was professional and polite
STEVE E S. from Matt Bowers Hyundai Gulfport responded on 03/23/2022 02:36 PM

Thank you for your response, we look forward to helping in the future


Displaying Review 1 - 15 of 40 in total
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