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Matthew's Service & Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(936 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Matthew’s Service & Repair has a full automotive Service Center. We service all makes & models and offer competitive pricing with certified technicians. We do it all, from oil changes all the way to major engine repairs. Let us tend to all of your car care needs! Matthew’s Service & Repair has a full automotive Service Center. We service all makes & models and offer competitive pricing with certified technicians. We do it all, from oil changes all the way to major engine repairs. Let us tend to all of your car care needs!

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(704) 845-3070

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3496 Gribble Rd Matthews, NC 28104
Matthew's Service & Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(936 Reviews)

NK
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Nils K.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Serviced 2 Vehicles. Great Job
Had my Lexus GS350 and Jeep Wrangler serviced at Matthew’s. Had oil changes on each, vehicle inspection and both cars checked over front to back.
Service was done as promised and team at Matthew’s was easy to work with.
Will be bringing all our family vehicles as it’s great to work with honest people.

Verified Customer
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent
Excellent service. I refuse to use another mechanic’s shop.

FU
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Fran U.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Service
Brought my car in for an oil change and a light on my dash board......was pleased with the service and honesty of the staff.

JW
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Jonah W.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Great service
Just had some work done, imo great value and honest. Is what it is type service, that we all need.

Verified Customer
Indian Trail, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service, highly recommend.
Service was excellent, personnel very nice and friendly. I Highly recommend Matthews Service.

LH
Lee Ann H.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Excellent and honest auto shop.
Stephen and the team with Matthews Service provide excellent and honest service every time I visit. I highly recommend you give them a try as they are honest, provide excellent service.

JP
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James P.
Indian Trail, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Great Service
Needed a brake job & oil change for a upcoming trip and MSR fit me in and did a super job. Steven runs a great shop and we are very pleased. Will certainly be back as needby, glad to have a "good honest mechanic" for sure. Thanks again.

DM
Donna M.
Monroe, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Donna stated the business is excellent. They will not replace this business, they have always had a great experience with the business. They were referred by a friend and since then they will never go to anyone else. Their business was clean and their reputation is well known and respected. The business is amazing, they are a safe landing in the business world, and they care about their customers, they will always recommend them.
Recommended

PH
Pat H.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Highly recommended!
Stephen is knowledgeable, thorough, and efficient and easy to communicate with. They have kept my 27 year old suburban in great condition. I trust their advice. Highly recommend this shop. I always have a good experience there.

VG
Velibor G.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Velibor stated he felt the service was good and the work was done in a timely manner. The mechanic had great knowledge and the prices were fair.
Recommended

TK
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Tom K.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent service after blowout
Stephen always treats me fairly, never over charges. He is skilled, knowledgeable, and honest -- rarely found these days.

Verified Customer
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Smooth visit as always
This shop always has friendly service, gets work done within the times they say, and does a great job. They're always honest about any issues with my vehicle without ever pressuring me into more work than is necessary.

Verified Customer
Indian Trail, NC
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Quick, Reliable Service!
Staff is friendly and easy to work with. They provide informative answers on the best course forward with your vehicle.

RA
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Rob A.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Inspection
Steven slotted us in quick and we were able to register our small truck the same day.

GO
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Gordon O.
Matthews, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Noise coming from rear wheels
Working with Steven he was able to quickly diagnose the problem. He called and informed me the right rear wheel bearing was going bad and gave me a fair price for the repair. This shop has always been polite and clear on the services needed. They have never pushed service that was unnecessary. They have always demonstrated integrity. I could not recommend a better company to service your car or truck.
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