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McCabe's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,252 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972. McCabe's Automotive Specialists has been providing customers in University Place with excellent customer service and unsurpassed auto repair since 1972.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(253) 565-5173

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3147 Bridgeport Way W University Place, WA 98466-4519
McCabe's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,252 Reviews)

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Thank you for fixing my baby
Thank you for taking time to diagnose a tricky cylinder misfire. And for spending the time to get that, and the rest of my repairs done right... and advise me on decisions with transparency and directness. It's appreciated. While I'm happy to have my car back after an unexpected, out of our control shipping delay on the parts - I was confident that you took care of my vehicle while it was in your charge. 12/10 would recommend. :) Thank you.

MD
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Michelle D.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Wouldn’t Trust Anywhere Else
I’ve taken my car to a few different mechanics over the years, and I’ve never felt like I could truly trust anyone with my car until I took it to McCabe’s. Everyone is so friendly and knowledgeable about cars, and they really want to make sure that you understand what’s going on with your car before doing any work on it. I will continue bringing my car here and will definitely bring future cars here too!

Verified Customer
Steilacoom, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Service
They always take good care of our car & we appreciated them

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Excellent communication
Thorough inspection and maintenance
I was informed throughout the process

WK
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William K.
University Place, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Annual maintenance
I took my MB for annual maintenance.
Donovan was very professional consulting me, and after job was completed. Everything was done as estimated.

CM
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Caroline M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Fair, Honest, Knowledgeable and Kind
I am so very impressed with this business and every employee I have met. They are thorough and patient. It's been a long time since my mechanic of 20+ years retired. Finally I've found an ethical, knowledgeable and fair auto repair business. You'll never regret trying McCabe's for your auto needs.

HD
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Herbert D.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Battery issue
My car battery had split and corroded the terminals, leading to a no-start condition. Not only did they do a great job replacing the battery, but they also recovered terminals and reduced my downtime, and we were able to get our car back earlier than they estimated. Additionally, they did a great job of checking key items and changing the transmission fluid. This is a critical item as we had this transmission rebuilt under warranty and did not want any additional issues with it. Will go back to them in the future.

LW
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Lisa W.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Great costumer service
Appreciated the communication while dealing with a small issue.

KT
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Kathy T.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Persistent
They stuck with the challenges of my 2012 Lincoln MKT and the main computer module. It was a process of learning and trial and error. I appreciate their persistence to get it done for me. Thank you McCabe's team!

Verified Customer
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great work always
Same as title

NM
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Nina M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent
Professional, friendly, reasonable, straightforward, fast, helpful. Great experience!

KK
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Kay K.
Lakewood, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
9
Recommended service
Brought vehicle in for what I thought was a starter issue, but turned out it had to do with how often I drive and how far. They were helpful in telling me how to avert the problem in future. They did recommend other aervice to which I agreed. Very helpful service techs!!

TF
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Ted F.
Fox Island, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Consistently Excellent
Brought my Porsche Cayenne for its 90k mile service, McCabes Automotive once provided a level of excellence that I have come to depend upon.
Invoice matched the estimate. Car was done on time. No surprises. The staff was as courteous as always.

MK
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Michael K.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Absolutely fantastic!!
McCabes is super easy to work with. Ashley, Miles and the whole staff are really solid. Thank you McCabes Automotive for keeping my vehicles on the road!!

ML
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Michael L.
Tacoma, WA
Saturn SL2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
A electrifing awesome and friendly repair folks
My wife's much beloved 1994 Saturn SL2 had a brake light issue on the passenger side. I checked it and it was a broken bulb and broken socket. Took it to Miles and his awesome tech's. They found out it was a bad wiring harness on both side of the car. Since the harness's are no longer available, they had to repair/rebuild each harness. Each time we are in, we call the McCabe's wonderful folks our rescue rangers!
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