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McCarley Transmission Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(954 Reviews)
97
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Batteries and Fleet Engine Work since 1960.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 334-297-1038 to let us know how we can help you! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(334) 297-1038
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
908 5th Ave Phenix City, AL 36867-6708
Get Directions
McCarley Transmission Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(954 Reviews)
Write a Review
Recent Reviews
MM
Matt M.
Phenix City, AL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Repair work
Very courteous and done when they said it was.
WR
Wayne R.
Phenix City, AL
Chevrolet Captiva Sport Fleet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Laura
Arrived close to closing both days and Laura was very polite and pleasant to us both days. Mechanic I believe did a thorough and professional inspection of my 85 year old sister in law vehicle. Was very pleasantly surprised and the minor problem that was found. Thanks McCarley staff.
Manager from McCarley Transmission Service Inc. responded on 04/11/2025 06:38 AM

Thank you so much for the kind review.  We were glad to help and appreciate your business!

SM
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Steven M.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Satisfaction
First visit to business but I have to say that I was very impressed with the way the problem was handled. Thanks
Manager from McCarley Transmission Service Inc. responded on 04/08/2025 06:39 AM

Thank you for the great review -- we appreciate your business and hope to work with you again in the future!

JK
Johnny K.
Fort Mitchell, AL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Pleasant experience!
" GW" was very knowledgeable and really took care of me and my issue with my truck. He took time to take me to my truck and explain in detail what was going on with my truck. He and his crew repair my truck in a timely manner and is running better than ever. I highly recommend this shop for any repairs...
Manager from McCarley Transmission Service Inc. responded on 04/07/2025 01:00 PM

Thank you so much for the great review -- we appreciate your business and look forward to helping you in the future! 

KL
Keith L.
Phenix City, AL
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
My experience was outstanding.
Super professional, will recommend.
Manager from McCarley Transmission Service Inc. responded on 04/03/2025 04:42 AM

Thanks so much for the kind review -- we appreciate your business! 

AJ
Andre J.
Columbus, GA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Super Service 😊
Exceptional service. Very friendly staff!!!!
Manager from McCarley Transmission Service Inc. responded on 04/01/2025 10:30 AM

Thank you for the awesome review!  We appreciate your business! 

CL
Cynthia L.
Phenix City, AL
Lexus LS 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Cynthia Lewis
They are very knowledgeable and professional.
Manager from McCarley Transmission Service Inc. responded on 04/01/2025 10:31 AM

Thank you for the kind review -- we appreciate your business! 

BE
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Ben E.
Columbus, GA
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great service!
Staff onsite were all very helpful and considerate. Our vehicle was taken care of quickly and at a fair price. I will be using McCarley for years to come. I even live in another city across the river from phenix city.
Manager from McCarley Transmission Service Inc. responded on 04/01/2025 10:32 AM

Thanks so much for the awesome review!  And thank you for your trust in our business!

MG
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Michael G.
Phenix City, AL
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Oil change
Great service and hospitality as usual. G.W. is the best.
Manager from McCarley Transmission Service Inc. responded on 04/01/2025 10:32 AM

Thank you for the positive review -- we appreciate your business! 

Verified Customer
Hatchechubbee, AL
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
McCarley’s is the best!!!
Best crew around!
Manager from McCarley Transmission Service Inc. responded on 04/01/2025 10:35 AM

Thanks for the great review -- we appreciate your business! 

JW
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Janelle W.
Phenix City, AL
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Outstanding!
There are just not enough good words for the amazing level of care and service provided by this shop. They truly are professional and knowledgeable about auto service. 10/10 recommend!
Manager from McCarley Transmission Service Inc. responded on 04/01/2025 11:33 AM

Thanks so much for the incredibly kind review!  We appreciate your business! 

LS
Larry S.
Smiths Station, AL
Saturn Ion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent!!
As always McCarley exhibits outstanding service. I was referred to this company by another transmission company and I am extremely thankful. I will always take my business to McCarleys first. I would recommend McCarleys to anyone.
Manager from McCarley Transmission Service Inc. responded on 04/01/2025 11:34 AM

Thanks so much for the positive review -- we appreciate your business!

JR
Justin R.
Columbus, GA
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Justin said they were very informative, very caring and very helpful.
Recommended
Manager from McCarley Transmission Service Inc. responded on 03/10/2025 06:28 AM

Thank you for the kind review -- we appreciate your business!

JS
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Joyce S.
Phenix City, AL
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Satisfied Customer
Everyone was professional and friendly. I have always used the dealer for my cars service needs. But I will use McCarley's from now on. I was told what my car needed and that is what was done. No unnecessary extras. Thank you GW and David. I will be back.
Manager from McCarley Transmission Service Inc. responded on 03/07/2025 09:51 AM

Thank you so much for the kind review -- we appreciate your business!

MF
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Marty F.
Columbus, GA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
2006 Jeep Wrangler X
Repairs completed on this Jeep for various oil leaks. Lara is amazing with her abilities to find hard to find parts! Needed parts were found in various states and shipped. McCarley’s Transmission goes to great lengths to get your vehicle serviced properly, have satisfied and happy customers and all at a great price.
Manager from McCarley Transmission Service Inc. responded on 03/05/2025 09:48 AM

Thank you so much for the glowing review and the continued trust in our business!  I look forward to working with y'all in the future!  -Laura

Displaying Review 1 - 15 of 954 in total
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