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McQueen's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(117 Reviews)
83
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Score Details

5 stars
91%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

For years McQueen's Auto Service has been there for the people of Greenville. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Greenville has to offer. For years McQueen's Auto Service has been there for the people of Greenville. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Greenville has to offer.

Categories
Auto Repair, Tire Sales and Repair, Oil Change
Contact
(616) 754-8733
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
9444 SouthWest Greenville Road Greenville, MI 48838
Get Directions

Affiliations

McQueen's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(117 Reviews)
Write a Review
Recent Reviews
DW
gravatar
Donald W.
Riverview, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2023
10
Excellent service
Excellent service, quality work looks out for the customer. I strongly recommend and will return when needed.
TG
TIM G.
Belding, MI
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2023
verified customerVerified Customer
10
Car check engine lite
Friendly people good service.took care of my vehicle same day.. yes I would return for services
EF
Ethan F.
Nissan JUKE
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/22/2023
verified customerVerified Customer
1
Services rendered, not timely
Was quoted for a time frame, of the following AM. Wasn't finished until late afternoon. But nevertheless the work was done. Although I wasn't really given a breakdown of the work after it was done. Just to confirm what they said they were going to do.
WB
Wendy B.
Trufant, MI
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Great, same day service. Exceeded expectations
I had to double check to be sure it was my car. Not only did they fix the problem, but cleaned and vacuumed the inside of my car as well.
ML
MARTY L.
Orleans, MI
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2023
verified customerVerified Customer
10
Always loyal
I appreciate the loyalty and customer service is ? as well as Steve and his techs always fix the problem.. Much obliged to them all!
Verified Customer
Belding, MI
Chevrolet Equinox
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/06/2023
verified customerVerified Customer
0
Very unsatisfied
After waiting over an hour to have someone tell me about my car Iwas charged 123 $ to have someone tell me why my check engine light was on. I feel as if I was taken advantage of. Nothing was fixed on my car. When I went to leave my battery was dead and no one came out to help when we asked for help jumping my car. I am very disappointed with the service I received
AS
gravatar
ALLISON S.
Greenville, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2023
verified customerVerified Customer
10
Good catch
Steve is such a great guy! I was so thankful for his thoroughness. When I brought my vehicle in for an oil change/check up, he checked it over and found some uneven wear on my brand new tires and was able to do an alignment for me. I then took the bill from McQueen’s back to the tire shop that did not align them properly and they agreed that it was a good catch(their mistake) and they foot the bill. Thanks Steve for taking such good care of our vehicles!
Verified Customer
Greenville, MI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2023
verified customerVerified Customer
8
Car ticking
The car was ticking and he found the problem and fixed it
BW
Ben W.
Lowell, MI
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2023
verified customerVerified Customer
10
Very friendly and very personable
Very friendly and personable
SC
gravatar
Sam C.
MI
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2023
verified customerVerified Customer
10
Oil change and rotation today
I have known Steve for many many years he does nice work and he does a lot of work and over sees other people at his business are doing the job correctly. He has a lot of energy and wants to make sure you are happy with the his work. Missy also makes you feel at ease and makes you feel welcome. Go there and he will take care of your needs.
TP
Tom P.
Belding, MI
Cadillac CTS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2023
verified customerVerified Customer
8
Misfire
First time customer, knowledgeable and professional, very helpful with my problem.
DH
DAWN H.
Greenville, MI
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Oil Change
Steve has always been great! The personal service and home town feel follows him wherever he goes. His team is quick and efficient and I can't recommend them enough!
HM
HANK M.
Honda Pilot
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/07/2022
verified customerVerified Customer
0
It was bad work experience They tried to charge me for something they broke
It was a bad experience they told us a certain time it would be done the parts did not come until 20 minutes after the car was supposed to bend on then they broke the syllonoid that goes on the starter and try to charge me a $150 for a new starter and they was paid to change the alternator Which is in a different area on the other side of the motor that they was paid to change the alternator
Verified Customer
Greenville, MI
Chevrolet Cruze Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2022
verified customerVerified Customer
9
Good service
Good service .had no problem with getting in and getting the problem fixed .
RC
Ruth Anne C.
Greenville, MI
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2022
verified customerVerified Customer
10
McQueen's Auto
Communication from them was exemplary, the speed of the repairs was awesome and the cost was very fair. Overall I was very happy with my experience with McQueen's auto.
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