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Medlin Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,511 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
35
Total ReScores
4.5
ReScore Average
68
Net Promoter Score ®

Business Details

About

Medlin Hyundai is conveniently located in Rocky Mount, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Medlin Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Medlin Hyundai is conveniently located in Rocky Mount, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Medlin Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(252) 985-2601

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1800 N. Wesleyan Blvd. Rocky Mount, NC 27804
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,511 Reviews)

PH
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Philencia H.
Wilson, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2024
0
Category: Service
Always pay with a credit card
Purchased a car with all the warranties. They did not use the money for the warranty and now wants me to pay an additional $1K . They voided my warranty after I paid for it and refuse to honor my contract now that a rock has damaged my windshield. They are dishonest and don’t mind getting over on this disable veteran. Take your money and your business elsewhere. Disgusted in RMT

DM
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Donald M.
Parkton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2024
10
Category: Service
1st class service
Well I thought that good service only comes with attitude be this salesman Mr.Sharpe went above and caring and willing for me and my wife which was five star service to me

SB
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Sheila B.
Roanoke Rapids, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Flat tirr
Great experience from roadside assistance to the dealership to put the door and home.
Thanks Hyundai ❤️❤️❤️

RL
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Ronald L.
Nashville, NC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/16/2022
Service Type: Maintenance
verified customerVerified Customer
6
Category: Service
disappointed in timeing.
Appointment time not honored. Well pleased with results of repairs.

Verified Customer
Rocky Mount, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Try to avoid nails!
Getting a nail in my tire disrupted my afternoon. Medlin took care of my situation but it put me behind schedule and set me back almost $25.00. The employees were courteous and got Miss Hannah in right away.

EC
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Earl C.
Louisburg, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Mr E W Chancellor
spary the inside of the car it have a oder like someone farted in it . I checked the tire pressure after leaving NONE were the same I stopped and aired the tires to 35 psi

GH
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Gregory H.
Rocky Mount, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Wonderful
The best I have ever used.

RC
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Robert C.
Zebulon, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
3
Category: Service
First bad experience
First bad experience at this dealership. Disappointing! Have been coming here since purchasing car in Raleigh new in 2017. Raleigh dealership wouldn’t answer phone for appointments in the beginning. Turned out it was just as easy to drive to Rocky Mount as drive to Raleigh. Disappointed in my last visit though.

Verified Customer
Nashville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Department
Very nice
WILLIAM B. from Medlin Hyundai responded on 03/01/2022 08:56 AM

just wanted to thank you for the opportuntiy to service your Santa Fe Sport. Look forward to your next visit. 


TE
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Thomas E.
Rocky Mount, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Scheduled maintenance
The service performed was scheduled and completed on time as agreed. Staff was friendly, professional and the work done was accurate.
WILLIAM B. from Medlin Hyundai responded on 03/01/2022 09:01 AM

Just wanted to thank you for the opportuntiy to service your Kona. As a loyal customer of Medlin Hyundai we appreciate you. 


EB
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Eileen B.
Rocky Mount, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Always friendly and fast service
DANIEL G L. from Medlin Hyundai responded on 02/07/2022 04:53 AM

Thank you!!


PJ
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Paula J.
Garysburg, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recall Service
The work was completed and car returned earlier than expected. I always get great service when I come here!
DANIEL G L. from Medlin Hyundai responded on 01/25/2022 04:47 AM

thanks so much


DW
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Donna W.
Rocky Mount, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Not so friendly!
First, I took my 2022 In cause the engine light was on. The maintenance guy got fired and canceled my service. Had I not went by there I would have never known. When I got there no one knew what I was talking about. Know greeted me or spoke, they just started talking. I felt very unwanted there.
DANIEL G L. from Medlin Hyundai responded on 01/20/2022 04:23 AM

We must haave done something. Please understand we do want you here, we're doing everything we can to straighten this out. 


VM
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Vernon M.
Tarboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Customer relations of Medlin Hyundai Rocky Mount NC.
Excellent dealership to do business with. Of 6 dealerships in various cities & states Medlin Hyundai In Rocky Mount NC is exceptionally the best I have ever dealt with. Including trading or outright buying vehicles, servicing or simply visiting for shopping and gathering information about buying vehicles.
DANIEL G L. from Medlin Hyundai responded on 01/20/2022 04:22 AM

Thank you so much!


RL
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Ronald L.
Nashville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
overall efficiency and professionalism excellent. Treated with respect.
From the first greeting to then end, I felt that the service department manager and technician were professional yet friendly.
DANIEL G L. from Medlin Hyundai responded on 01/19/2022 04:23 AM

Thank you so much

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