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Merrifield Shell

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(75 Reviews)
-20
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-20
Net Promoter Score ®

Business Details

About

We are your number 1 Mercedes and BMW repair/maintenance shop in Fairfax, VA and surrounding cities. We are your number 1 Mercedes and BMW repair/maintenance shop in Fairfax, VA and surrounding cities.

Categories
Auto Repair, Car Maintenance, European Auto Repair
Contact
(703) 573-2759

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
8:30 AM - 2:30 PM
Sun
closed
* No Time Zone Provided
8413 Lee Hwy Fairfax, VA 22031-2205
Merrifield Shell's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(75 Reviews)

LW
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larry w.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2023
10
Honest
Came in get my car inspected , First i was surprised why they had my car on the lift. After 10-15 minutes inspector took me inside and under my vehicle to show how rusted and damaged my exhaust shield was. In the past i had my vehicle at the local dealership for making rattling sound under the vehicle and they had told me that was normal. After i requested the inspector to removed that damaged exhaust shield and took off , my noise were gone. I appreciate the $20 fix and i am very satisfied.

BJ
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BILL J.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2022
10
WELL SERVED / HONEST
I WAS TRAVELLING DOWN SOUTH , I HAD CHECK ENGINE LIGHT CAME ON. IT WAS LATE AFTERNOON BUT THOSE GUYS TOOK ME IN AND CHECK MY VEHICLE , FIND OUT GAS CAP WAS LOOSE. I WAS ON MY WAY HOME IN ABOUT 45 MINUTES. WELL DONE .

FL
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F L.
Fairfax, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/19/2022
0
Robbery! overpriced and rude
They do not give a price ahead of time and then way overcharge for a basic service that would cost $50-60 somewhere else and they charged $150!!! Stay away!!!

MA
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Mohammad A.
Falls Church, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2022
1
Bad Bad service and customer services
Very bad services

MA
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Mohammad A.
Falls Church, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2022
0
Technician does not know what he is doing and top of it Manager is even worse to deal with. Combined both comes to zero customer service.
Bad customer service. First and last time. Way over charged without informing the customer. Very poor service.

DS
Devin S.
Falls Church, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2020
verified customerVerified Customer
Category: Service
Devin said they are awesome and always have his best interest at heart.
Recommended

JV
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
verified customerVerified Customer
Excellent
Excellent job people are friendly and kind
Recommended

DH
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DAVID H.
Annandale, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
verified customerVerified Customer
Service with a Smile - and with Skill
Ronald carries on and improves upon the great service we have been receiving for Merrifield Shell for our two automobiles for over 15 years now. Good work from a good team.
Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020
verified customerVerified Customer
thank you
great work .. good customer service ...i will always maintain my car in this location ...
Recommended

RH
Radwan H.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
verified customerVerified Customer
Category: Service
Radwan said that the place had very nice people who treated him well.
Recommended

MF
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MATHEW F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
verified customerVerified Customer
Only Place I Trust With My Car
I have been coming to Merrifield Shell since 2017 for routine maintenance and safety inspections. The staff and technicians are extremely friendly and courteous every time I’m there for service. Dino is a consummate professional and always schedules my service appointments according to my schedule.

The service manager, Saeid, is a true gentleman that always has my best interests whenever my car needs service. It’s really hard to find an honest repair shop today. Trust me when I say this shop is as good as it gets.
Recommended

PT
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PETE T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
verified customerVerified Customer
Shell Merrifield
I’m very satisfied with Merrifield Shell. Great price on my car repair. Their same day / quick turnaround is something to be said. They have a great & skilled staff. I strongly recommend these guys.
Recommended

Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/18/2019
verified customerVerified Customer
Pricey
For a gas station, prices are ridiculous
Not Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
verified customerVerified Customer
Friendly and Professional
I don’t think most mechanics and gas stations differ much, but this one does. The staff was very friendly and knowledgeable and they were very quick to service my car without an appointment. Will definitely be going back.
Recommended

EH
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EDWARD H.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
verified customerVerified Customer
Ed Holman
A fine expedient job. !
Recommended

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