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Michael's Auto Repair Inc

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(90 Reviews)
-100
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Score Details

5 stars
85%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Michael's Auto Group is founded on trust, integrity, and respect. We are proud to offer these values in our sales and business practices. Michael's Auto Group is founded on trust, integrity, and respect. We are proud to offer these values in our sales and business practices.

Categories
Auto Repair, Collision Repair, Towing Service
Contact
(269) 363-4466
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
10:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2160 M 139 Benton Harbor, MI 49022
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Michael's Auto Repair Inc's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(90 Reviews)
Write a Review
Recent Reviews
MC
gravatar
Michael C.
Benton Harbor, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
0
He's a crook that doesn't know anything about cars like he wants people to believe! He's very very limited to what he thinks he knows.
Do not go here! I repeat DON'T GO HERE!!!
MC
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Michael C.
Benton Harbor, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2023
0
He's a crook and a scammer. He doesn't really no about cars. His intelligence about being a mechanic is very very limited. I will NEVER go here again and suggest no one to go here!
Michael's autogroup is a crook. I took my 2013 cadillac there for a sensor reading and being that the sensor had already been changed he suggested that my valley plate was the problem. Well not only did he not fix my problem he created more,did not refund any money and had the nerve to tell me to take me truck to and official GM dealership. So not only did I pay him$935.00 He did not fix the problem, no assistance to get it fix,no refund and created a additional problem for me on top of the one I had and then had the nerve to tell me that I need to take it elsewhere after taking my money and not fixing my problem and plus created additional problems. Do not go here! I REPEAT... DO NOT GO HERE!!! You will definitely be very disappointed and angry!!
TT
gravatar
TIMOTHY T.
Benton Harbor, MI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
verified customerVerified Customer
Great Customer Service !!
I brought in my car and got prompt service and a good price for the oil change. High trust factor !!
Recommended
SM
Shawn M.
Saint Joseph, MI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
verified customerVerified Customer
Category: Service
Shawn said the staff provided very good service.
Recommended
KP
Kaizha P.
Michigan
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customerVerified Customer
Category: Service
Kaizha said the business is very knowledgeable. She took her vehicle to several other places and they were unable to help, but this business found the problem right away and fixed it.
Recommended
RC
Robert C.
Michigan
Cadillac DeVille
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customerVerified Customer
Category: Service
Robert said it was a great experience. The service was fast and the workmanship is good.
Recommended
AP
Alonzo P.
Michigan
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2021
verified customerVerified Customer
Category: Service
Alonzo said great customer service, got him in and got him taken care of.
Recommended
ZS
Zahid S.
Michigan
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021
verified customerVerified Customer
Category: Service
Zahid said the business did fine service.
Recommended
DJ
Danita J.
Michigan
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
verified customerVerified Customer
Category: Service
Danita said the technicians did a wonderful job on the repairs.
Recommended
JH
Jason H.
Michigan
Chrysler PT Cruiser
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/24/2021
verified customerVerified Customer
Category: Service
Jason said they were good to him.
Recommended
JB
James B.
Michigan
Cadillac DeVille
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021
verified customerVerified Customer
Category: Service
James said he was in and out quickly.
Recommended
DJ
David J.
Michigan
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2021
verified customerVerified Customer
Category: Service
David said they get the job done in a reasonable time. They give good work.
Recommended
LH
Lashuwn H.
Michigan
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
verified customerVerified Customer
Category: Service
Lashuwn said they got good customer service. She was on time getting in and getting it out.
Recommended
VB
gravatar
VIVIAN B.
Benton Harbor, MI
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customerVerified Customer
Michael’s is the go-to repair shop for most of our family.
My grandson needed a motor replacement in his vehicle. We trusted Michael’s to do the job. We were kept in the loop throughout the search process for a new motor, the cost, the timeline to insert it, the pulling the old engine out, repairs they encountered and fixed. They are very considerate of our budget and don’t hesitate to offer reductions. We all are very pleased, especially my grandson. I would strongly recommend using this auto repair shop.
Recommended
TP
Terrill P.
Benton Harbor, MI
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2020
verified customerVerified Customer
Category: Service
Terrill said the business's prices are reasonable and he is lucky to have a garage like that in the area.
Recommended
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