Business Solutions
English Español
SureCritic / Auto Repair / Mickey's Tire & Service, Inc.
business image

Mickey's Tire & Service, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(25 Reviews)
100
Write a Review

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Since 1950, over sixty-years, Mickey has delivered outstanding quality automotive service. Our family-owned, full-service repair shops take pride in our A+ Better Business Bureau accreditation. We have been complaint-free in nineteen of the past twenty-one years of our membership. Each location has technicians who are Master Certified by Since 1950, over sixty-years, Mickey has delivered outstanding quality automotive service. Our family-owned, full-service repair shops take pride in our A+ Better Business Bureau accreditation. We have been complaint-free in nineteen of the past twenty-one years of our membership. Each location has technicians who are Master Certified by the National Institute of Automotive Service Excellence, having been previously identified with the Blue Seal of Excellence recognition. ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(815) 744-0600
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Central Time (Us & Canada)
112 N Larkin Ave Joliet, IL 60435
Get Directions
Mickey's Tire & Service, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(25 Reviews)
Write a Review
Recent Reviews
TM
gravatar
TIM M.
BRAIDWOOD
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
I had a great experience
Great people, Great Service, Best in Town for all your automotive needs!!
KB
gravatar
KATRINA/DEAN B.
MORRIS
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
My Experience
I have been there 3 times now and every time has been great they are respectful courteous and understanding. They are very informative and they don't up sell . i certainly will be going back when needed.
CM
gravatar
CARYN M.
CHANNAHON
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2024
verified customerVerified Customer
10
Quick, Friendly Service
First time at Mickey's at the suggestion of my brother, a long-time client. I found there was something hanging off under my 2017 Mitsubishi Outlander. Called to make an appointment and was able to get in quickly. I was in and out in under 30 minutes! Called to the desk that my vehicle was ready and was told that it was part of the exhaust housing where the bolts had eroded. He said that the exhaust itself was fine, so no need to replace anything at this time. They just wired everything up back in place and said "No Charge" WHAAAAT? Never in all my years with any of my vehicles have I heard those words from a service station! They thanked ME for coming in! So nice. So kind. No wonder my brother raves about them! Being new to the area, I appreciated the recommendation and will look no further for a mechanic! (My other vehicle is a 2009 Honda Pilot who needs a little TLC from time to time) I will definitely be back and jump on the rave wagon!! Thanks Mickey's, for your outstanding customer service!
JM
JERRY M.
JOLIET
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2024
verified customerVerified Customer
10
Very professional
Brought my car to Mickeys a couple of times for engine work
Work was done in the time they promised and price was very reasonable
Going back in a little bit to have extra work done
TG
gravatar
TINA G.
LOCKPORT
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2024
verified customerVerified Customer
10
Oil Change and Tire Repair
Mickey's always provides great service and keeps my car in excellent condition.
DQ
gravatar
DAN Q.
JOLIET, IL
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
verified customerVerified Customer
10
*
*
Mike M. from Mickey's Tire & Service, Inc. responded on 07/31/2024 03:01 PM

Thanks Dan! We're delighted to hear that you were pleased with our service. If you ever need anything else, don't hesitate to reach out. We're always here to help.

RS
gravatar
RAY S.
CREST HILL
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
10
Gear shifter replacement
I have a 2017 Malibu and had a problem with the gear shifter console was not making contact when putting the car into park. We brought the vehicle to Mickey's who diagnosed the problem and replaced the gear shift console the next day. Ken H. was very professional, courteous and knowledgeable about the repairs the car needed. The work was done in a timely manner and I am very happy with the service I received from Ken H. and the staff at Mickey's Goodyear. I highly recommend Mickey's Goodyear for your car repair needs.

Ray S.
Mike M. from Mickey's Tire & Service, Inc. responded on 07/27/2024 07:49 AM

We greatly appreciate you taking the time to share your experience, and we're thrilled to hear that Ken H. was able to provide you with professional and efficient service. Thank you for recommending Mickey's Goodyear, and we look forward to serving you again in the future.

Mike M. from Mickey's Tire & Service, Inc. responded on 07/27/2024 07:53 AM

Ray, Thanks for taking the time to relate your experience.  Our guys are all advance level certified Master technicians and, quite frankly, I expect the result that you had.  We know home important it is to be mobile.  So, we always work to get your car back as soon as possible.

RS
gravatar
RAY S.
CREST HILL
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2024
verified customerVerified Customer
10
New tires and wheel alignment
We recently had a tire blow out on late Friday evening and brought it to Mickey's on Saturday morning. A few hours later, we had 4 new tires along with a front and rear wheel alignment. Mike M. from Mickey's was very professional and quick to respond to our repair needs. Mike and his staff were professional, courteous, reasonable, and knowledgeable. I highly recommend Mickey's Goodyear Service, which is a family owned business and highly respected in the Joliet area, for any automotive need.

Ray S.
Mike M. from Mickey's Tire & Service, Inc. responded on 07/01/2024 10:45 AM

Blow outs are no fun and, regrettably, we see more and more every year.   I appreciate your comments about our techs being  professional, courteous, and knowledgeable.  We truly appreciate your recommendation and kind words. We hope to continue serving you and your vehicle in the future!

TP
gravatar
TERRY.PHYLLIS P.
SHOREWOOD
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2024
verified customerVerified Customer
10
Honest & Fair service
Mickeys is one of the old school service and tire centers left.
Top notch mechanics with a fair and honest approach to your service needs.
Mike M. from Mickey's Tire & Service, Inc. responded on 06/28/2024 08:26 AM

We're delighted to hear that you appreciate our old-school approach and that you had a great experience with our top-notch mechanics. Providing fair and honest service is at the core of what we do. Thank you for taking the time to share your positive feedback!  With your decades of technical experience, your comments are especially appreciated.

MS
gravatar
MIKE S.
JOLIET
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2024
verified customerVerified Customer
10
Exhaust system
I highly recommend Mickey’s to anyone, because of the excellent service here. I have used this shop on numerous occasions on 2 different vehicles. And the work is always done on time.
TS
gravatar
TIMOTHY S.
JOLIET
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2024
verified customerVerified Customer
10
quick oil change
i went in for an oil change and it went quick and easy.
DC
gravatar
DARRYL C.
LOCKPORT
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
New tires
Excellent service , quick
SN
gravatar
SARAH N.
JOLIET
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2024
verified customerVerified Customer
10
Great
Great
CC
gravatar
CAROL C.
JOLIET
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
verified customerVerified Customer
10
Muffler
Ken and Pete once again fixed my car and did wonderful, good.
CC
gravatar
CAROL C.
JOLIET
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2024
verified customerVerified Customer
10
Muffler
Ken is great and so kind and so understanding . I will take my car any day and anytime. It's nice to find goo people to work on your car.
Mike M. from Mickey's Tire & Service, Inc. responded on 01/29/2024 04:47 AM

Thank you for your kind words! We're glad to hear that Ken provided you with excellent service and that you had a positive experience at Mickey's Tire & Service. We appreciate your trust in our team and we look forward to assisting with any future car needs you may have.

Mike M. from Mickey's Tire & Service, Inc. responded on 01/29/2024 04:50 AM

Thank you for your kind words! We're glad to hear that Ken provided you with excellent service and that you had a positive experience at Mickey's Tire & Service. We appreciate your trust in our team and we look forward to assisting with any future car needs you may have.

Displaying Review 1 - 15 of 25 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.