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Mike Miller Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,425 Reviews)
87
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Score Details

5 stars
85%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
71
Total ReScores™
4.9
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

At Mike Miller Hyundai, we proudly sell new and used vehicles. We are dedicated to maintaining top tier customer service and the members of our dedicated Service Team are fast, friendly, and efficient. At Mike Miller Hyundai, we proudly sell new and used vehicles. We are dedicated to maintaining top tier customer service and the members of our dedicated Service Team are fast, friendly, and efficient.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(309) 693-1222
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
2007 W. Pioneer Pkwy Peoria, IL 61615
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,425 Reviews)
Write a Review
Recent Reviews
ES
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Ella S.
Galesburg, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/10/2024
4
Category: Service
Recalls fixed, but car returned malfunctioning.
I drive a 2012 Hyundai Veloster, my car has had a few recalls, so I go to get 4 recalls fixed. All is well at first when I go to pick up my car that they say is done. They drive my car up and I get in ready to drive off, but my car won’t hold idle and dies. Dealership states they didn’t do anything and it was bij doing that before, but my car most definitely was idling just fine before. Turns out the ignition coils where loose. I’m glad they fixed my recalls free of charge but they tried to return my car when it wouldn’t run probably though it was fine before. It took them around 10 minutes to get it out of the garage yet they tried to get me to drive off with it like that knowing it was an issue. They only had asked me what was wrong with my car when I physically couldn’t get it out of the garage. I can’t say it’s a one star review because they did fix it, but they shouldn’t have been willing to let me drive off with it like that.
TH
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Todd H.
Lacon, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/25/2024
0
Category: Service
Never responded - 3 times!
Went in looking for a car, dealer said they would provide a quote. Never did. Went in again, salesperson wasn't there but they promised he would get back to us, he didn't.

Worse, we asked for a quote for our trade-in, in case we buy a car from them. My wife overheard manager say, we aren't giving them a quote if they aren't buying a car. There was NOBODY else at the dealership.
GS
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Gary S.
Dahinda, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/12/2024
0
Category: Service
Called out of town to look and purchase a car advertised
Drove from out of town to hopefully make a deal on a car after calling to assure availability. Walk in and it “sold” the day “before” unfortunately but “ maybe we can help you with something else”
Verified Customer
Canton, IL
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Department
Simply the best service department experience I have received from a dealership. I would highly recommend them.
Verified Customer
Peoria, IL
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
verified customerVerified Customer
10
Category: Service
I have purchased 3 vehicles from Mike Miller Hyundai and have always received great service!
I have purchased 3 vehicles from Mike Miller Hyundai and have always received great service! The staff is attentive and professional. The service staff keeps you informed as well as the service board in the waiting area.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2022
Service Type: Maintenance
10
Category: Service
I have not had any bad experiences but this dealership
I've had three different cars with Mike Miller Hyundai all the staff is friendly and personable maintenance crew service crew have always kept me abreast of any issues with any of my vehicles and it is always nice to see Mike Miller they're at the dealership as well he always makes you feel like he's known
Brian J. from Mike Miller Hyundai responded on 04/06/2022 08:39 AM

Talked with customer about her concerns and feel when can continue this great relationship

GP
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Gregory P.
Peoria, IL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service!
Great experience and Brian goes well beyond what he is asked for his customers. Fantastic experience!
JB
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Jamey B.
Morton, IL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent
A+
TS
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Thomas S.
Peoria, IL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best dealer experience!
Best and most consistent dealer service experiences I’ve ever had. Always treated very well by all service personnel.
MB
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Molly B.
Peoria, IL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service
Alway a great experience!
CG
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Christine G.
Morton, IL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil Change
Arrived for my oil change and greeted with a friendly smile. The work was completed in a timely manner which I appreciated since I came in after work. They washed my car and even vacuumed it for me. The service department is what keeps me with Mike Miller. Always so courteous and friendly and I never have to ask questions, everything is explained to me so I can easily understand. I have been so satisfied with everything at Mike Miller since 2005! I just won't go anywhere else.
DH
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Dianna H.
Peoria, IL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Came in for a oil change & tire rotation
Arrived on time for appointment. Was greeted quickly. Work was done in no time at all. They even washed my car. I was back doing my errands within 45 mins
Verified Customer
Pekin, IL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
What a great and speedy service
They made me feel at and at ease.
Verified Customer
Chillicothe Township, IL
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
I had come in on the wrong day for my oil change, I wrote it down wrong, and the service department fit me right in so I didn't have to take off more work and they were still done quick and made it super easy!
RB
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Robert B.
Peoria, IL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Service
The service was wonderful. As a female, I appreciate the courtesy shown to me as I now have to deal with all the "car" things. Mike Miller Hyundai made it an easy thing to do even when I have no idea what I should know or do.
RS
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Robert S.
East Galesburg, IL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Pleasantly pampered
It was just a scheduled service appointment. But the team at Mike Miller Hyundai made it an experience! Give them a chance to pamper you….,
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