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Mike's Automotive Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(224 Reviews)
87
Write a Review
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Score Details

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

Mike's Automotive, Inc. has been providing customers in the Fort Smith, AR 72901 area with high-quality automotive maintenance and repair services since 1999. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition Mike's Automotive, Inc. has been providing customers in the Fort Smith, AR 72901 area with high-quality automotive maintenance and repair services since 1999. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(479) 646-9321
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3905 Towson Ave Fort Smith, AR 72901-7537
Get Directions
Mike's Automotive Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(224 Reviews)
Write a Review
Recent Reviews
VC
VINCE C.
Fort Smith, AR
Lexus ES 300 Luxury Sport Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customerVerified Customer
10
They were quick, straight to the point, and didn't leave me hanging with a bunch of not knowing what they did. so yeah I'll be back.
Like I said in the title part they're a good company straight to the point that did me Justice on my car didn't leave me hanging and I felt good paying the money which is hard in these days.
AD
ALYCHA D.
Fort Smith, AR
Mercedes-Benz CLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
10
Great Customer Service
Mike’s automotive was great he did exactly what I asked and had my car ready in a timely manner.
PM
PAT M.
Fort Smith, AR
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
verified customerVerified Customer
10
Pat M
Clear communication. They call me to update each day. For 2 days.
Mike P. from Mike's Automotive Inc responded on 02/07/2022 05:31 AM

thanks pat for the review and the business

SA
STEVE A.
Muldrow, OK
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customerVerified Customer
10
Hole in fuel tank
Ran over something and punctured fuel tank on Chrysler 300. Gas was pouring out. This shop was willing to work me in their schedule and swapped out the tank in a couple of days. Was not an easy job. Didnt break the bank either! I highly recommend this shop....very professional and courteous!
Mike P. from Mike's Automotive Inc responded on 01/18/2022 02:08 PM

THANKS STEVE FOR THE REVIEW AND THE BUSINESS

JM
Jason M.
Fort Smith, AR
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
verified customerVerified Customer
Category: Service
Jason said that they were a professional courteous staff that took care everything in a timely manner.
Recommended
Mike P. from Mike's Automotive Inc responded on 01/18/2022 02:03 PM

THANKS JASON FOR YOUR BUSINESS

LS
LARRY S.
Fort Smith, AR
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
verified customerVerified Customer
10
Power steering repair and oil change
Power steering repair and oil change’ my power steering went out and I had to be towed . I asked if they could do an oil change also because I cannot find Rotella. Bill went out of his way to find some Rotella Oil which is in very short supply. Marks automotive is honest, fast and efficient.
Mike P. from Mike's Automotive Inc responded on 01/17/2022 05:12 AM

THANKS LARRY FOR THE BUSINESS,WE TRY TO PROVIDE THE BEST SERVICE WE CAN, NO MATTER WHAT IT TAKES THANKS AGAIN

RS
ROBERT S.
Van Buren, AR
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
9
Great experience
Mike went out of his way to help me get back on the road. I am a 70 year old woman and had my 88 year old aunt with me. We had a comfortable place to wait and he didn’t take very long.
Mike P. from Mike's Automotive Inc responded on 01/14/2022 05:15 AM

thank you mrs stephens for the review and the business

TS
TABITHA S.
Van Buren, AR
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
10
Warranty Shock Mount Replacement
The people at Mike's were all very nice and helpful. They went out of their way to make sure that my vehicle was fixed properly and in a timely fashion. Great experience, and great work!
Mike P. from Mike's Automotive Inc responded on 01/14/2022 05:14 AM

thanks tabitha for your review and if we can help in the future just let us know

MR
Myrtle R.
Greenwood, AR
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
verified customerVerified Customer
Category: Service
Myrtle stated that the business had done an excellent job. He is a good honest guy and mechanic.
Recommended
Mike P. from Mike's Automotive Inc responded on 01/05/2022 05:01 AM

thank you myrtle for the business

GM
gravatar
GARY M.
Pocola, OK
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customerVerified Customer
10
Good Job
Always thorough with work completed within the day vehicle dropped off.
CM
CRYSTAL M.
Greenwood, AR
Dodge Nitro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customerVerified Customer
10
These guys are fantastic!!!
I am happy very happy with Mike's Automotive. They fixed the heat and air in my car. They are knowledgeable, fast and reasonably priced. Very happy customer! Will definitely recommend friends and family.
Mike P. from Mike's Automotive Inc responded on 12/18/2021 05:16 AM

THANK YOU CRYSTAL FOR THE BUSINESS AND REVIEW,LET US KNOW IF WE CAN HELP WITH ANY OF YOUR CARE CAR NEEDS

DK
DAWN K.
Fort Smith, AR
FIAT 500L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
10
Excellent service
They towed my car and got running the same day.
Mike P. from Mike's Automotive Inc responded on 12/16/2021 05:18 AM

THANKS DAWN FOR THE REVIEW AND THE BUSINESS

BW
Bob W.
Arkansas
Chevrolet Captiva Sport Fleet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customerVerified Customer
Category: Service
Bob said they always do an excellent job.
Recommended
Mike P. from Mike's Automotive Inc responded on 12/15/2021 05:13 AM

THANKS BOB FOR THE BUSINESS

JH
gravatar
JOHN H.
Fort Smith, AR
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
10
Great Service As Always
Mike, thank you for resolving the headlight motor issue so quickly. Compliments to your man Dennis Smith for rewiring the system successfully so the control module is no longer needed. Maybe those headlights won't require an exorcist after all (but let's not discard that possibility entirely). Merry Christmas and Happy New Year to you and your team, Mike.
Mike P. from Mike's Automotive Inc responded on 12/11/2021 05:15 AM

JOHN THANKS FOR THE REVIEW AND AS ALWAYS WE APPRECIATE YOU BEING A LONGTIME CUSTOMER

BH
gravatar
BILL H.
Pocola, OK
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
10
Jeep
Mike's is the best shop around. Never a problem with there work!
Mike P. from Mike's Automotive Inc responded on 12/11/2021 05:14 AM

THANKS BILL FOR BEING A LONGTIME CUSTOMER,WE APPRECIATE YOU AND THE REVIEW

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